Capitol Hill Senior Living

I have no complaints about the tour I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer questions we had for them in detail. The only problem I had is that my mother has memory loss and I thought the bigger facility might be a little to overwhelming for her.

Rehab therapy staff were excellent (PT, OT and Rec Therapy)! Nursing, not so much. Some were exceptional, but had problems with pain management controlled by day shift nursing staff. Prescribed pain meds were withheld despite need. I received only tylenol for post op pain during the day despite working very hard in therapy, which resulted in severe pain at night. I cried at least three times in severe pain which affected my sleep, and was told I should have requested my prn meds (though I was unaware of which meds were prn). Also no wound checks by any nursing staff for 12 of a 14 day stay.

We had a pretty good tour of this community. It was a good experience, and everything went well. The community looked nice, everything appeared to be well-kept. The staff was kind and informative. Everybody was very welcoming, They treated my husband and I very well.

The community it self was good the staff was friendly and courteous. During my tour i was able to see the rooms everything was explained to me. The place was great it also was in a good location near a loved one. One thing i did not like was that every service they offered was an ad on. If they had to shower, administer medications, and some activities these were additional costs. It's a nice community but very pricey towards the end.

My tour of this community went well. Everything looked nice and well maintained, from what I saw. The staff was very kind and friendly. They were informative and answered my questions. My tour was nice, it just was not the community for my father.

My dad has been living here for a few years. So far everything is just fine. The care has been excellent and I have no concerns or problems. The community is always clean. I would recommend their services.

I found that a list of what a person should bring with them would be help the confusion.

The staff and nurses are very friendly, the therapists and doctors seem very competent, but they are very understaffed. My mother-in-law constantly complains about it taking forever for someone to attend to her needs.

This facility would serve my sister and her husband's needs. When my sister's husband needs to spend some time in a rehab or nursing facility (his health is very fragile), Brookdale offers that assistance and my sister could visit him by just taking the elevator.

We are very happy with Emeritus at Salt Lake City. Everything is going great. I would rate them very highly. I don't really have any concerns or complaints at this time.

The staff at Emeritus at Salt Lake City are just excellent. I really just love the people. They have recently transitioned ownership (Emeritus is now owned by Brookdale) and there have been a few changes that has brought along, not all of which have been positive. For one, the food is not as good now as it used to be, and it takes a while for mom to get her meal. That really is the only area of improvement I have noticed though. Overall they are excellent and we are satisfied.

It's pretty clean, and the staff is friendly. I think the internal communication could be improved, there have been a few instances where the right hand didn't know what the left one was doing. The food seems to be okay for my mom, but my dad is a meat and potatoes guy, and it's not the best for him.

Elaine very professional, nice place , downtown and hotel like 4 floors. Was a Marriott.

I liked the programs for memory loss and the ability of a patient to move from one part of the facility to another. The staff were very friendly and helpful.

The facility is well-cared for and the grounds are clean. The staff...the front desk staff and the first floor staff are very friendly but the fourth floor - the skilled nursing floor - they don't even talk to you. My mom's on the first floor, the memory care unit, so they're pretty good. The Emeritus is more expensive than some of the other facilities we looked at. They have one doctor and one nurse so I don't think they're overly well-staffed in that area.

The Emeritus at Salt Lake stood out because It's very well-kept, the decoration is up to date, the food is really good and my grandparents really like it. The staff is really friendly. It's super-expensive, maybe more money than we're getting service for, but that's all right. They have an RN available any day of the week for care needs. There's a lot of activities but my grandparents haven't taken part just yet. They're still getting moved in.