Brookdale Palm Beach Gardens

It's always looked really nice. I tried the food and it was a four, perhaps not quite as good as I expected, but still very good. Maybe if they would pair some people up for activities, that would create a natural conversation flow, so that the residents can more closely connect with their neighbors right near them. She is not getting to know some of the people that live right near her. I liked the philosophy of the Brookdale communities with activities and things. We were just very impressed with the whole feel of the place, the nice grounds, the beautiful building and facilities and the friendliness as well.

Very Big, Lots of protocol.activities is the strong point. Sanitation? competent supervision is a question.

Prosperity Oaks has major management problems. They are completely disorganized and the staff seems to have very low morale. Many are just plain rude. [removed] The food cart is suppose to arrive on our floor at 7:30 am. Sometimes it is 8 am. There are suppose to be menues for the next meal. Many times there are none. You don't get what you order. This morning, for example, we were suppose to have sauage links and waffels. We got a sauage pattie and 4 small Potato pancakes. The hall carpets are filithy. We were told when we moved in they were going to completely remodel. Nothing has been done. Sometimes on the message board by the dining area they list the days activities on that floor. Many times it is 3 or 4 days old. And many times what is listed doesn't happen! I could go on but let's just say this place is the pits. We are in assisted living and moved in in September. A week after we moved in another couple moved in. They left last week and we are leaving next week, November26th. Of course we both lost our $3,000 move in fee. I can have someone from Elder Care come to our apartment 8 am till 2 pm 5 days a week for LESS than this costs. Look real hard and don't believe all you are told.

According to the calender it seems like they have a lot going on. My parents haven't been there very long so they don't take advantage of the activities yet. The library facility is very nice and there always seem to be folks in the lobby doing various things like cards. I found the food to be very good for institutional food. There seems to be some ongoing issues with the management and the service in the dining area. It seems like a starter job for a lot of them in food service. It just doesn't seem to run as smoothly as it should for a facility of that nature. There needs to be better organization and traffic flow.

My rating is based on my dad's experience, he is not making use of all that Prosperity Oaks has to offer so that is why, for him, I am rating them lower on Value and Care Services. They have a pool and shuffle board that he'll never use, and they have plenty of activities to do. Activities are scheduled every hour like poker or bingo, but he does not want to participate. Prosperity Oaks is close to family and I really like the facility. It is convenient for us and he likes it there. The staff could be more attentive to residents and their needs. They offer cleaning services but rely on the residents to contact them when needed rather than the cleaning crew checking with the resident.

It was OK, not wonderful. I have a few friends who have had their parents there, with mixed reviews. It is a very popular community in this area, probably because it has a little bit of everything, a great location, and is huge. I think it may be too big for my mom....reminds me of a big apartment bldg in NYC.