Brookdale Jensen Beach Independent, Assisted Living and Memory Care

Place was always clean and pretty. We picked this community because, it was very close to the house.

Brookdale is a dream community, it sits right off the ocean and we would recommend this community to anyone. Unfortunately at the moment with the price increase it is becoming to expensive for us

This facility is very clean. The room set up is very nice. Staff is very helpful. It's affordable. I would recommend them to friends and family.

I picked this community because, it was close to home, it was clean and the sales-service people were very friendly. The vaue for the money is good, and my loved one is adjusting. My loved one is getting better, and is eating better than when they were living on their own. The staff is incredibly awesome, very patient, and very helpful.

The residents were not very nice or friendly. They definitely had their cliques. The food was very inconsistent and tasteless - my loved one hated it. The hallways were always wet because they were being cleaned. And then there were always big large fans in the hallways to dry everything out, which was annoying. There were two ladies at the front desk - one was lovely, and one was awful. When things went wrong with my loved one, they would call and let me know, but they left it up to me to dial 911.

We chose Brookdale Jensen Beach because of the incentive that they had going when we moved in, it made it financially possible for us. I like the fact that they take Medicaid when the time comes and they also have hospice on call. I would recommend this facility to other families.

They have found what was important to my mother, and they ran with it. They made her an ambassador to music because she loves to put on shows. They put her in charge of crafting a show for Easter, and she was just the happiest person around. They embrace who she is, and they got to know her very quickly. So I'm very happy about that. I think it's an awesome place, form the nurses, to sales, to business, to reception - everybody knows my mother's name. Every time I come in, they're very welcoming and very family oriented. It's definitely a perfect place for my mother. Sometimes she'll find little things to complain about - for instance she doesn't think they put enough salt on the food (which she shouldn't be eating too much salt anyway). But she really likes the food choices they offer. And she's eating three meals a day now, which she was not before moving in. And I am so very pleased.

We had to find a place in a hurry, and their sales person. [name removed] , was super helpful in showing me around and reassuring me that this is a real community and could help Mom get back into socialization. They welcomed her with a true red carpet, which smoothed her over going there, because previously she was not at all about it. Since moving in, she's feeling much better, and she's more like herself. Management of her medications is exactly what we needed to get her stable again. And she's just doing a lot better.

The nurse and the attendant's are excellent, but when it comes to the management team they could work to improve their overall communication with the families.

This community is very clean, nice and orderly. The staff members are very friendly and they have a ton of really nice activities. After speaking with our loved one and hearing from the other residents it sounds like they can make some changes to the meals being served, we hear a lot of complaints.