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My problem is that I am having trouble gaining weight due to my metabolism and medication. Sometimes I still feel hungry after meals. I gave a five to all categories except meals/dining where I gave a 3 out of 5.... Read more
Experience person-centered care and daily support when you reside at Brookdale Hagerstown. Whether you’re in need of memory care or assisted living services, we can accommodate your needs, both now and in the future. Our trained team is equipped to assist with bathing, dressing, grooming, and other personal care services you may benefit from. Memory care residents can enjoy life with added support from our staff, who are available 24 hours a day, seven days a week to be alerted to any emergencies. A 24-hour security system and keypad entryways have also been installed for your protection. Wherever your care journey takes you, we’ll be there every step of the way.
You can find our nostalgic community in an elegant building that resembles a grand hotel of the past. The main living room features a brick fireplace, comfy couches, and a convenient hospitality station. Grab a coffee, tea, or snack to enjoy in the colorful garden or courtyard. You’ll notice we’re surrounded by the countryside, including farms and beautiful wooded areas. Additionally, we’re close to the downtown area, providing easy access to a variety of cultural opportunities, businesses, and local events.
Residents have a lot to look forward to...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Kosher
Meals Provided
Outdoor Common Areas
Private Bath
Vegetarian
8.1
Review Score
Review Score
79 reviews8.1
Out of 10
5 star
49%
4 star
26%
3 star
8%
2 star
4%
1 star
16%
A Place for Mom has scored Brookdale Hagerstown with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Hagerstown has 79 reviews with an average "overall experience" of 3.8 out of 5.
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3.8
The memory care unit has deep problems in this community. They were understaffed and only had one worker on Christmas eve. This community was not able to hand Alzheimer's patients and did not provide any activity as promised. My loved one had behavioral issues that are normal for his condition and they were not able to handle it. My loved one was also sent with lots of medications but when we left none of them were left over and were all gone.
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Response from Brookdale Hagerstown
April 7, 2022Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
My husband and I moved into Brookdale nearly 6 months ago. Since then, everyone at Brookdale has helpful and friendly. 5 stars all the way!
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I moved into Brookdale in 2020. Since then, it has met all of my expectations! Huzzah!
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I think Brookdale is a great place to live. Before I moved into the community, I was living at home alone and my husband had just passed. It was a sad time in my life but I am so thankful for the new blessings Brookdale has brought me. Thank you to all the wonderful staff and residents for their patience and kindness over the years!
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I would highly recommend the community to others for your loved one. My loved one is very picky when it comes to eating, and this is the only reason there is a 4 star rating. The activities coordinator makes this place with the seniors. The staff is very friendly, accommodating, and caring towards the residents. The administrator even participates in some of the activities.
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We got in without any delay. Know that they don't have a dolly or anything available when you're moving in furniture. But everything else went fine. Our loved one has a nice room. The staff are very friendly. They've been good with any concerns, and they take good care of her. And I think the cost is fair.
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Brookdale Hagerstown was a very nice facility. The only downfall was the kitchen area was too small, there is not a lot of counter space.
The billing at this community was not very clear and they charge for every extra thing that they do for your loved one. I felt like they did not deliver what they promised to us. I would not recommend this community to others
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I have always enjoyed living at Brookdale. It has been a good place to be at this time in my life. The staff are ready to help me whenever they can and I have always been pleased with the services.
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We liked the community. We felt it would have been too big for our loved one, and may have stayed in their room the entire time.
Very nice place We have all decided it would work for our Mom. Thank you
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I want to say that I believe the staff at Brookdale are WONDERFUL. They take great care of me every single day and for that I am thankful.
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I am a resident at Brookdale Hagerstown - it is a nice home. The staff work so hard for me and I have complete faith in the services they provide. I have made some wonderful friends here and there are programs to participate in daily!
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Excellent all around!
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Brookdale does an excellent job taking care of seniors - I am a resident here myself. The staff is highly professional and caring.
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I think the surroundings and community are beautiful. The entertainment and food from the kitchen are great and the caregiving staff are so friendly. My only complaint is that I wish they would stay longer.
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The staff are very gentle and kind people.
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I would recommend it. They have options for a studio or 1-bedroom apartment. The apartments are very nice, have adequate space, and can be very homey. I like the layout. One thing I like better than a past experience we had at a different community is the director up-front gave me contact information for different people in different departments, emails and extensions, so I don't have to be transferred all over when I have a question. I know who to go to, and they've all been very responsive in returning my calls and emails. With Covid, I haven't been able to be there a whole lot, but they've communicated very well with me. It's super clean in there every time I've been in. They always have activities going on and do a great job with that. I looked at a lot of places, and none of them are inexpensive. But for how nice the facility is, Brookdale Hagerstown was the most affordable.
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I chose Brookdale for my sister because I had friends there before and was familiar with the facility.Everyone there is very focused on the residents needs . All questions were answered promptly. Location was an important factor as well . I highly recommend Brookdale Hagerstown !
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It is a very good place for the money. The community is clean and safe. My loved one enjoys the dessert options for dinner. Music, pets, cooking, bringing in therapy animals to assist the residents, bingo are all some of the actitiveres offered.
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See what the neighborhood has to offer and what’s nearby:
Brookdale Hagerstown offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale Hagerstown 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (301) 733-3353 to reach a resident at Brookdale Hagerstown.
To reach a resident at Brookdale Hagerstown call: (301) 733-3353
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.