Overall experience: 5 - For what my Mother needed at that time, it was perfect for her. We learned that she could use more independence and moved her elsewhere. Friendliness of staff: 4 - most very helpful and communicative. Meals/dining: 3. Food is ok, seating arrangement approach not great for mixing. Activities: 4 - some are juvenile but good overall and well-intentioned to span the needs of all. Value for cost: it is competitive for low touch needs, not sure about add on a la cart care needs... Read more
At Brookdale Chandler Ray Road, we provide personalized assisted living services and daily support with housekeeping, home maintenance, chores, and more. Here, you’ll be surrounded by smiling faces in a family-oriented atmosphere. We partner with each resident to learn about their individual wants, needs, and goals. If you need assistance with managing your medications, getting dressed for a meal, or bathing in the morning, our trained caregivers are happy to assist you directly. We can also coordinate with outside health care providers when needed. Rest assured, our team members are available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system and keypad entries have also been installed for added protection.
We also offer a variety of helpful perks to simplify your days. If you need assistance with transportation or errands, be sure to connect with our on-site concierge service. In your spare time, book an appointment at our salon, or rent out the community space for a private event. There are plenty of ways for you to embrace your days here. Our community also has a movie theater, a cozy living room, a game room, and even an on-site ice cream...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Kosher
Meals Provided
Outdoor Common Areas
Private Bath
Vegetarian
8.9
Review Score
Review Score
63 reviews8.9
Out of 10
5 star
47%
4 star
40%
3 star
8%
2 star
2%
1 star
5%
A Place for Mom has scored Brookdale Chandler Ray Road with 8.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Chandler Ray Road has 63 reviews with an average "overall experience" of 4.2 out of 5.
4.2
4.2
3.6
4.0
4.0
4.4
4.1
My family had a disappointing and disruptive experience with Sterling House of Chandler. The presentations, touring, and initial visits and talks were positive and we placed my mom but the experience of being there in no way matched the sales pitch. There was no protocol in place to greet her and introduce her the first day. We just moved in with no introductions or welcome, in fact she did not receive a key to her room for days and the door locks automatically as you leave your room so it was lots of wandering around to find someone to get back into her room. A main concern of my family was assistance with bathing which we were assured was part of the program, but mom never showered the whole time she was there. Especially disturbing was the day mom had not received her medication so my sister attempted to give it to her but noone could find her meds. The staff allowed my sister to go through the medication of all the residents to look for my mom's meds and then we found she had been given the wrong dosage of one. We moved her out within 2 weeks and lost a considerable amount of money.
2.5
0.5
0.5
0.5
0.5
Brookdale is definitely a for profit corporation. Always short on staff and good ones are always let go. The ones remaining must double their workload. Corners are cut. Sterling House caters more to the people with memory issues and not so much for people with other disabilities. Sterling House tries, but with a corporation dictating what you can or cannot do, makes a big difference. It's expensive, as well as all the others, and what is supposed to be included, is not (performed). The CEO needs to have a loved one in their communities and than maybe they'd see things differently.
1
1
1
1
1
Older facility but very nice. Not as many services as Sunrise and almost as expensive.
4
4
4
4
4
See what the neighborhood has to offer and what’s nearby:
Brookdale Chandler Ray Road offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Chandler Ray Road 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (480) 855-7100 to reach a resident at Brookdale Chandler Ray Road.
To reach a resident at Brookdale Chandler Ray Road call: (480) 855-7100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.