Bridges of Bent Creek

I would recommend Bridges to my friends. Everyone is very friendly. But I would also tell them that they need to make sure they are getting the medical care that their doctor wants them to have from the Nursing Staff.

I would give five to all. It was always clean, the staff was wonderful with my mom, the PT was a little disappointing but her memory was not good so she couldn't remember what she was suppose to do. In the beginning she loved the food but later she didn't say much , she loved doing the activities until she fell and then it was hard to get her to do much but they tried. I thought the price was high but as I hear from others the price was good. This was the only place we looked at in the area.

Bridges of Bent Creek is a very classy community and we would recommend this community to other families based on the experience we have had so far.

I will rate them as a 10 overall. Every dept. and management is spectacular. Perfect fit for my father. We absolutely would recommend them to other families, we toured 3 other facilities and this was by far the best fit for us. We love everything about the place. Food is delicious, plenty of activities, staff extremely friendly and helpful. I'm glad A place for mom was able to help me cause the hospital was useless

We chose Bridges because of their friendly staff, location, and value. I would recommend to others.

My loved one is a resident at Bridges of Bent Creek and the experience has been great. The staff is always very friendly and calls us by our first names. The cleanliness is evident everywhere. The food is great with great choices for 3 meals a day. The atmosphere is evident as soon as you walk in the door. The move in process was a bit uncomfortable until one received answers to questions, then it was good. Step by step. I would recommend this facility to family and friends.

MY mom has been in the memory care unit at the Bridge's for approximately 15 months...The care she receives is exemplary. When she became a resident, she was barely eating at home. She eats very well now and loves their meals. The staff is exceptionally attentive and caring. The place is kept very, very clean. I love the activities that they have for the residents. You can feel the love when you walk into the Bridges.

Bridges of Bent Creek is in an easy location to get to. The facility is fairly new. I do not know the current management, so not much to say about them. I do think that they need to get the cell phones out of assistants hands. The full attention should be on the residents, not on their phones.

Mom really likes it here. It is a very beautiful place. She absolutely loves the food. Everything is homemade. She raves to everyone about it. Everyone is friendly, the staff and the residents. They have really increased the amount of activities provided for the residents, mom really likes the field trips. She just wishes more people were involved in them. They have some really great piano players that come in and play during the social hours. She is very happy here and it is all working out. I would recommend them to others looking.

My aunt is a current resident, and they haven’t been feeding her breakfast and lunch. They told me that she is not on the list to get those meals. I didn’t know that it was OK to withhold food from people. She is supposed to be checked on and moved every two hours, but they don’t check on her, let alone move her. She fell a couple weeks ago, and nobody knew how long she was on the floor, because she wasn’t checked on for three hours. She recently was hospitalized for a UTI, because nobody checks her depends. Do not send your relative here, if you love them and care about them. They WILL NOT be properly cared for.

This place has gone down hill since 2021. No care for residence. Never enough staff. Residence forgotten, unclean, miss medications, food is cold, dining staff a rude. Rooms aren't cleaned properly. Missing personal items. No longer about the residence but more about getting rooms filled.

My great grandfather used to live here before he died and he loved all the different meals that they would serve. And they did a lot of specialty meals. And they would celebrate birthday’s

Thought the place was beautiful and they were ready to accommodate our requests but within one day of arriving, my dad was back in the hospital due to a staff members actions so, no, I would not recommend them.

Bent Creek has a great dining program. The food is delicious and served by friendly and responsive staff.

Mom says food is great! And she enjoys participating in the activities.

I wish they had more activities. Overall, happy with the place. The care is pretty good. They have paperwork ready when have to take her somewhere. Good communication. They are very attentive. Overall, it is a nice facility, and the room is nice.

The tour was beautiful and well organized from the start. It was a no brainer that this was where we wanted to go. [name removed] the director is absolutely fantastic. Every single one of the staff members is so nice and they treat her very well. I don't have to worry about my mom, I know she is well taken care of. All of the meals are homeade and she always cleans her plate. She says the memory care unit is very peaceful and she loves it. The value for the money is great and absolutely worth it for what we are getting, the care is exemplary. I would most definitely recommend them without a doubt.

We really like the management portion of this community, but just like everybody else they have their hands full with being short staffed. It is a very nice community, but they would definitely benefit from having a little bit more fuller staff team. The dining service is fine and the location is very convenient for our family. We would recommend this community to other families.