Benton House of Raymore

The experience was pretty good. [name removed] had really good care most of the time while he was there. The staff became like family to us, and were always willing to help me when I would have a bad day while visiting, or helped me as he needed more care. They did have a few problems with the unit that he was in. I and numerous others resident family members were irritated that they had a beautiful outdoor courtyard, but no potted plants or weeding/upkeep was done until several of us brought it to their attention. I believe this was a landscaping issue, but instead of dealing with them, plants bought at Lowes were brought in, then. Not watered so they died. I know everyone has issues with staffing, but you can't have residents who have wheelchairs, walkers, or need other assistance, left alone for long periods of time. On numerous occasions I had to step in to help another resident because there was no one on staff to help. This was told to the director on numerous occasions by myself. When my husband was declining, hospice was brought in and a wheelchair for him. He fell 6 times in 9 days. I was called each time, as was hospice. I know that other residents who were fall risks were kept out in the common area most of the day so they could be watched. Almost all of my husband's falls were in his room , alone, and staff just happened to find him. Not okay!

We really enjoy that we are allowed to bring our pet it really means a lot to our loved one - they are very pet friendly community. The staff are very relaxed when it comes to us visiting and taking our loved one out of the community for a day. Our loved one really enjoys when they bring in live music entertainment, they even have brought in birds and did a little show for it. Bingo is very popular on the memory care side but they do not really care for it. The staff are very friendly and caring and we would absolutely recommend Benton House of Raymore to other families.

My mom is pleased with Benton House of Raymore. They have an issue with having cooks, but there is no one immune from the labor issue all businesses are having. Otherwise, they are a great facility.

The director is great to work with. My loved one is in memory care and has been able to do a sing a long as well as see other outside entertainment for activities. I am very happy with where my loved one is right now everyone is very caring and goes out of their way to do the best that they can. This is a great community and I have already told my mother in law who is going to look also.

This seems to be a good place. They have been short staffed since my loved one moved in here. Bingo, outside entertainment and more are some of the activities available for the residents to participate in.

We are very impressed with the place, right when you walk in it feels like a luxury hotel. The staff are extremely friendly, its just a beautiful place. There are usually 6-7 activities going on each day for the residents so they are always kept very busy. The meals are really good and if they are serving something a resident does not want, they have an entire different menu of a la carte items you can order off of at anytime.

Everything so far has been fantastic. It is a smaller community. It is a homey and family feeling. The staff is open to requests from family and residents. They are organized and efficient in responding quickly to the requests. They have a really good staff here.

overall we are very happy with Benton house. The community is very clean and neat and the food is good. The staff is very friendly and caring and there are activities available for the residence. I would recommend this community to others.

We chose Benton House because they were taking new residents during covid and it was close to our home. The room sizes here are small compared to others. I do not get to go inside but I would recommend them to others looking.

Benton House is a very nice looking facility, very clean, lots of room for their residents, both full and part time, to move around. Two separate areas, both with eating facilities. Also outside areas for enjoying warmer weather.

My mom liked that Benton House was new (2yrs) construction, but they have zero security systems in place and don't even plan to install a camera at the front of the house at this time. She likes Benton House because it is new and the residents are younger, more lively and seem happier. At Benton House the individuals were PCAs and one RN for both assisted living and memory care. The residents are tracked by their emergency lanyard/button (I didn't see anyone wearing theirs), which leaves the resident responsible for his/her personal safety.

My wife has moved into Benton House of Raymore. Overall, it has been an excellent experience for both of us. It’s a very small community with only about 40 or more residents. As a result, the staff is able to be very attentive to their needs. The nurses are very attentive and are constantly making their rounds during the day to check on my wife and the other residents, and to help them take their medications. The facility is clean and very well maintained. It was built within the past couple of years, so it is still very new. The maintenance man is also top rate. He is always maintaining the facility and grounds to make sure everything is in excellent condition. Really, my wife’s only complaint is the food. I find that they provide complete and nutritious meals, but she wishes it was more like a home cooked meal. All in all, we are both very satisfied with Benton House so far.

Mom is still adjusting to living at this community. We have good communication with the staff. They are helpful and friendly. Mom likes the food, however it is not always hot enough. The community is nice and mom is becoming more active. This community has a homey feeling to it and I would recommend it.

The communication with the staff has been good. Mom is in the memory care unit and they do offer some activities. The food appears to be good and they are well organized. This is a clean newer community. I liked the layout of this community. They have numerous entries for the residents to use.

I toured this community for my mom. The staff was nice and friendly. They answered my questions. The activiites were offered were very good. I feel families would benefit here for there loved ones,.