Belmont Village San Jose

Staff is generally friendly to visitors unlike previous facility. Relatives who have visited my dad have made numerous comments to that affect. Facility have live activity leaders in memory care to personally engage residents throughout a good portion of the day. Previous facility that charged quit a bit more just turned on the tv or YouTube. They also on occasion take residents out for a drive in their bus to give them a change of scenery. More activities in general are used to engage residents

Though I had to change contacts in the middle of the process, both the folks were very helpful. The move-in process was painless, and the staff are very approachable and responsive to questions and concerns.

I am currently a resident at Belmont Village San Jose and most everything has been great for me here at this facility so far. The cleanliness and friendliness are great. The meals are outstanding. The staff, care services and activities are also great. I would recommend Belmont Village San Jose to others looking for Assisted Living for themselves or their loved one.

What our family likes the most about the Belmont Village San Jose community is the food that is prepared, the "circle of friends" as well as the activities that are offered. We would recommend this community to other families based on the experience we have had so far.

My aunt stayed here for a couple month respite. The staff was incredibly kind and patient and our aunt has cognitive issues and late stage breast cancer and can be a bit challenging. Most of the staff have been there many many years. They were positive and cheerful and bent over backwards to make her comfortable. From the kitchen and activity staff , the front door staff and the drivers were all wonderful too. The staff in the wellness area was very attentive as well. We ate meals with her a few times and we found the good to be quite good. My only constructive feedback is the downstairs floor plan with the dining room connected so closely to the lobby. It feels awkward and like I was in a fish bowl when dining with my aunt.

We had an excellent experience. We always felt supported and communication was top notch. My loved one enjoys the meal choices. The community has done a nice job accommodating my loved one's dietary restrictions.

Every time we come to visit our loved one all of the staff members have a smile on their face - they are all so friendly, helpful and very nice. Based on the experience we have had so far we would recommend the Belmont Village San Jose to other families.

For the family that comes and visits our loved one, all seem to be very impressed with the community. The staff at this community are much friendlier than the previous community our loved ones were at. They have a lot of activities for the residents to do that our led by a real person as opposed to someone on a TV and we really like that. Based on our experience we would recommend this community to other families.

It's really great and we are happy with it but it is very expensive.

Great care givers and administrative support. Always feel welcome coming into facility and that the people helping my mom really care. The nursing staff has been exemplary, always reaching out to communicate and showing my mom is being well monitored. Dining is a big deal for many elderly people in living facilities. My mom keeps saying this is the best food compared to other places she has been, thanks Chef [name removed]!!!!

It is expensive but very worth the money because we know she is getting good care over here. She is in the memory care unit and they do a great job with her and keep her active. They do not let her stay in her room and the staff are really good. Their communication is fabulous, my mother in law fell the other week in her bathroom and they called us right away and let us know what happened.Their follow up is also right on que. The meals are served restaurant style, you are able to choose from the menu. Before the pandemic, we would go eat with her and you can order as much as you want which I think is better. I would absolutely recommend them

I did a virtual tour with [name removed] on Friday [date removed]. Nice room sizes available. Great facility with many extras. [Name removed] put together a complete tour for me.

Very good for memory care/Alzheimer’s. Small rooms. Broad range of memory care and physical care options. No stove seems like a dealbreaker for mom. Seems like mom is not ready for something like this.