Oakmont of Silver Creek

Very high staff turnover. Quality of food was mediocre, with occasionally not having enough for later diners (chef blamed it on lack funding). Took a week to get the Ants killed. During finals no serving staff. Didn't replace batteries in alert necklace. I would NOT recommend.

The care at Oakmont of Silver Creek is good. Communication regarding issues or changes could improve, regular written reports on the status of the resident is also needed. Staff turn over is high. More staffing is needed at times, when some of the residents are agitated they suck up all the available staff leaving others less attended. The food is, in general, good quality, plenty. Sugar can be cut back, even tough most residents like sweet stuff, it is not good for them. They get too much sugar with juice with every meal, plus there is desert after every meal. More physical activity needs to be scheduled. There are regular activities, but adjusted for the residents who are in wheelchairs and walkers, others can use more physical activities. An add-on, they can have sports etc on TV for those who like to watch sports. I am happy with Oakmont and not planning on changing, but it is very expensive. They raised their prices by 7%, which forced me to eliminate physical therapy since that is out of pocket. Administration is okay. They went through 3 directors and many staff changes. It has settled down some, but still I see new care staff on a regular basis. Went through a couple of mishaps with the billing, as well.

Oakmont of Silver Creek's incompetence and questionable healthcare practices led to an ER visit.

This is an overall good facility. I have a loved one in Memory Care section. The care staff is compassionate and capable. It is a new facility and the overall administration na operations has yet to get settled. Onboarding could be smoother, many aspects of communication with the staff and administration was a discover as you go along.

The meals are OK. They never get meals correct there's always something missing or wrong when they bring the food. The place is very clean. That is not an issue. Staff is friendly but it doesn't seem like there is a lot of activities going on for the residence that are currently living there and maybe that's because the place is not full at this time. My mother-in-law wanted to get a bathtub installed in her unit but they told her no that it was against the rules but [community name removed] that's down the street has bathtubs installed in their two bedrooms, so not quite sure why she cannot have one installed she was going to pay for it, so it would be no money for them. Also, the water in the units are barely lukewarm, not hot enough to wash any dishes that need to be done in the apartment doesn't feel sanitary, The price they're paying for the wo unit apartment is about [fee removed] more than [community name removed] down the street seems like they should be getting a lot more for their money.

My loved one seems to like the food. They try to get him, to interact with the activities. I picked this community because I was impressed with the staff, and memory care unit. They could improve, their communication skills between the family and residents when issues come up.

This facility is an old age home with lousy food and poor maintenance and activities. The apartment was nice, but the A/C-heating was not stable. They had ants and roaches. There's a constant change in poor management. They run out of food because the Chef's budget is too tight. The Chef is never around for dinner and there are problems with having enough wait staff.

My folks have been living there a few months. Its new and clean and beautiful but they have constant staff turnover, the food is mediocre and some of the help is young and inexperienced. They are definitely nice people but they oversell their services. I don't know if its because they're not fully occupied, but many of the planned activities have only 1-2 participants and I can see how people could be lonely and bored there. Its also predominantly women residents. It's overpriced for what you get.

The facility is lovely. The staff from the janitorial staff to administration are all very kind and caring. Overall nothing but great, minus it is pricey.

This is a beautiful building with very nice staff. It is having some new building issues at the time and they are still working through things. They have activities like bingo, music, seated travel where they watch movies about other places. They have movie nights also where they show movies but it tends to start a little late at night for the residents. They also have garden club, bible study, karaoke, arts and crafts and more. They sometimes have excursions out in the community but this happens rarely.

I chose Oakmont of Silver Creek because the facility is brand new and they have their own chef on site who cooks the meals. It has proven to bean exceptional place. I have 1100 square feet for a one bedroom and it is fantastic. The food here is absolutely amazing. I would definitely recommend to others looking.

Hi to whom it may concern I would like to say that I Stella Craig had the most wonderful experience after receiving an invitation through the mail to Oakmont of Silver Creek I must tell you that we do get other invitations. Our hosts to show us around was a young gentleman name [name removed] and a marvelous young woman name [name removed] these good people more than made us feel welcome and when I say welcome like I was home and we want to tell you if you want something as beautiful as meaningful to your life that these people have to offer then you will find your home at OakMont of Silver Creek I could go on and on their amenities are too many to mention in this review take my word for it it is a great place and we intend to live and make the best of what they have to offer.