Atria Willow Glen

We were attracted by the staff, grounds, value and activities. I would recommend to others.

Toured Atria with my best friend who is looking at community options for her mom. This is the first community we visited so I don’t have anything to compare to yet. I would say the grounds were beautiful, it’s so nice to have all of the outdoor space. It was a relatively cool day but we still saw a gentleman swimming. Lots of people were out and about, saying hi to us and making us feel welcome, both residents and the employees we encountered. It looks like there is always something going on and it felt lively which was unexpected but a nice surprise. Our biggest fear was that the communities we visited would be depressing and that was not the case here. Atria Willow Glen was a great first tour and I could easily see this being the right fit.

When it comes to the care services, they were completely unable to handle my loved one. They insisted we bring in outside help. My loved one managed to escape the facility. In interviewing other facilities I have come to the conclusion that Atria is understaffed and undertrained (at least in their memory care unit). With the value for cost since we ended up having to pay for outside help 12 hours a day, the cost became extremely burdensome. We have now moved my dad to another facility where he seems to be receiving better care for his individual needs. I think Atria is probably a good place for people dealing with senility, who are calm and gentle, don't move around much and just need someone to feed them and keep them company. But it is not a place for dementia patients who struggle with hallucinations and consequent behavior issues.

Although my dad has dementia, he is not currently at this stage where he needs dementia care, or memory care... they wanted a form filled out that would say that he had dementia that would make him go into memory care. Atria actually was able to accept him living independently because his dementia is not at the stage where he needs memory care. This was a big hurdle for us.

Mom is really enjoying her days at Atria Willow Glen - she is playing bingo, going to the nightly movie, enjoys the fitness class right after breakfast, has gained a few pounds with all the meals and desserts (!), but especially enjoys the outings/field trips and lectures. She’s been to Japantown, Marine Mammal Rescue Center, John Steinbeck museum and a silent movie museum, as well as an Art Festival and other museums. Of course, she misses her old life, but she is making new friends and they are keeping her very busy which helps prevent boredom! She loves the neighborhood and all the trees and hummingbirds she can watch from her patio.

My husband was at Atria for 2 yrs and loved it. He made many friends and enjoyed the community. The staff were wonderful, accommodating, and always made us feel welcome. We were nervous at first but now we know it was the best decision!

Atria Willow Glen is a beautiful community with lots of space, a swimming pool and the staff always make sure to provide great care for their residents. They have lot's of great activities to make sure their residents are engaged and happy.

Looking at communities for my 92 year old grandfather and this was my favorite of all of the communities we visited. Everyone was super friendly, both the employees and residents. When we were there they had live music for the holidays, and residents were singing along which was quite nice. I can definitely see my grandfather being happy here.

My 86 year old mom moved into Atria Willow Glen in May 2023. From our first visit, the staff was helpful, responsive, knowledgeable and incredibly supportive. The assisted living team is excellent. Care is great, staff is flexible, food is very good, and whenever I need help or counsel, I get immediate, experienced input. Atria Willow Glen is exactly where my mom needs to be and she’s safe and happy.

We have been very fortunate to have found Atria Willow Glen for Mom. The staff is fantastic and since we live out of the area, it is really nice to know Mom is being well cared for by people who have now become family. Yes...the grounds are wonderful but it's the people who have made this a home. Thanks to the staff and adminstration of Atria Willow Glen for giving us such a nice place to have as a home for my Mother. :)

Very caring staff. On top of things the food is good. The events are very caring for residents and family. My experience with this location is exceptional I would recommend this place to anyone that is looking for a location.

The month to month is good. She started in assisted living and hoping to switch to independent soon.She seems to be adjusting to the community

We picked this community, because of the relaxed atmosphere. Beautiful grounds separate housing. Caring staff and residents. I really found the right place for me, and it was the right decision. I would recommend to other families.

What we really like about Atria Willow Glen is that the staff are caring yet professional atmosphere of all levels of staffing. The community opportunities for residents. The friendly environment of the community. Based on our experience so far we would most definitely without hesitation recommend Atria Willow Glen to other families.

They are really good. There is no complaints about the food, and my loved one is eating healthier, is super happy, and seems to have adapted to the community. They have group games, movies, concerts on TV, and dancing. Every single person that I have encountered , knows her name and knows where she is at all times. I would recommend to other families.

Not sure I would rate any home a 5 overall. In general I've been quite happy with Atria Willow Glen and mom's experience. Excellent activities and a strong social community. Majority of the facility is independent living. Very nice garden and grounds.

We found a wonderful place for our mom, who lived in independent living, in her own little studio from when she was 90 to 97. What attracted her to Atria were the grounds and the individual buildings rather than a hotel type arrangement. She loved the koi pond, trees, well-maintained green spaces and the flower beds. She found the employees very kind and helpful, and so did I!

Atria Willow Glen is a highly recommended place for Seniors. The community is nestled in the Willow Glen area, it has a heated pool, very nice walk ways, well appointed apartments, near a Starbucks, USPS, restaurants, churches, etc. The most important thing about this community why we highly recommend it - is its staff, from the Care Staff, all the way to its Directors. They are very approachable, helpful and TRULY CARE about the community residents’ well being. It will give anyone a sense of belonging and peace of mind. Knowing that it is a community that one can actually THRIVE AND BELONG.

This community is in a beautiful setting with giant redwood trees. It has a solid staff, with longevity and commitments to the Residents that live here. There are a lot of fun activities and good food that the residents enjoy