Beach House Assisted Living and Memory Care at Wiregrass Ranch

The housekeeping could improve in the rooms. And their laundry service seems to be a little ragged and unmanaged. I think overall the staff would like to do better. I just don't think they're getting the support they need from management in order to do that.

We're very pleased with it. They've been good to our loved one. The staff is good, especially [name removed] in Sales. We looked at five different places, and they were all satisfactory. But Beach House stood out to us for several of reasons. First, [name removed], their sales person, was extremely flexible with us. She allowed us to switch rooms and was very caring about our situation. And she was able to meet with us at all different hours. Also, visiting hours are flexible, so we can stay as late as we want within reason. They also have a great physical therapy team. We like the looks of the place - the colors at Beach House are all very refreshing and uplifting. And to top it all off, they offered a moving bonus, where a truck came out and moved her furniture from her house at no charge, which was a nice touch. And they also donated a brand new bed to her as well.

It is a lovely place aesthetically, as a family we constantly had to speak with the administrative staff because our loved ones bathroom was in such disarray. It took them two months to clean the toilet properly, there were just remains on the floor which was just a constant problem. They were loads of depends that were just sitting on the floor when we came to visit, not even in a garbage can. There is no consistency when it comes to the care services, when our loved one rings the alert button it takes them 20 minutes to come. They are not quick and nothing is ever consistent.

This community was exceptionally clean and the staff was very friendly. The staff took very good care of my wife. One thing that really stood to us was house beautiful it was, the court yard is fantastic, The rooms are good size, the food at first was cold when it was served. One problem we did have with this community is after my wife passed away, we aren't able to get the furniture out of this community because of COVID, we wish there was more of cooperation with getting her furniture out and moved back into our home.

Beach House community was exceptionally clean and the staff was very friendly, they took very good care of my wife. One thing that really stood to us was how beautiful it was, and the court yard is fantastic, The rooms are good size, when we first at here the food was cold when it was served. The only problem we have had with this community was after my wife passed away we have not been able to move out her furniture due to COVID but we wish there was just a little more cooperation with getting her furniture out and moved back into our home..

Mom's current condition does not allow her to enjoy most of the activities that Beach House offers. It is too bad because they seem to have a lot going on and we do see others participating. In every other way we are pleased and comforted by the staff and services of Beach House. As she now enters the Hospice phase of her care, everyone is working together to take care of Mom in the best possible way. Our family is very happy that we decided on Beach House for Mom.

We found Beach House to be very clean and the environment to be very inviting. The family found the administrative staff to be very friendly and helpful. Unfortunately, my father (who was a resident) found the CNAs and nursing staff to be less than satisfactory from a support and timeliness perspective.

The Beach House has been open for around a year and there has been quite a bit of turnover with the staff. The facility is beautiful and the staff has good intentions, but many just aren't experienced enough to do the job on their own. Some of the nurses and aids are fantastic and treat the residents like their own mothers, but others are rude and defensive. Depending on your situation, you may also have hospice involved for care, oxygen, and medication. If that is the case, you will need to oversee both parties to make sure that they are communicating. I assumed initially that The Beach House would be responsible for everything related to the resident's care, but I quickly learned that there were simple things that they were not responsible for. They won't tell you up front, but you will have to figure that out. The nursing staff is very junior and they have been through multiple Director's of Nursing in the short time they have been open, but hopefully they will fill that position and get the experienced staff that residents deserve. The Beach House has a solid playbook, but some of it has not been fully implemented yet. Read the agreements carefully, ask a lot of questions, and get involved!

Dad spent a few weeks there for respite. He enjoyed his stay. We felt very comfortable leaving him at Beach House. The staff was very attentive and kind. The accommodations were outstanding. He was well taken care of during his stay. When we are ready for Dad to go into a permanent residence, Beach House will be our choice.

All that sparkles is not gold. Very Poorly Managed. Too many issues still to be resolved since opening in May.

Has 2 studios $3750. Beautiful with everything you need and best convenient location. Didn't see any residents, most were at Publix.

Impressive facility. They went out of their way to help my parents while we waited for opening day.

Awesome facility. Although we could not talk to any residents as not open yet.Senior Staff on site only at this time.