My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and her neighbors. The staff have been very attentive, kind and friendly... Read more
At the Autumn House East, we strive to provide residents with versatility, excellence, and premiere senior living. Are you looking for personal care services, dementia care, or an independent lifestyle? Luckily, our trained staff can accommodate many diverse care needs and preferences. Residents can select between a wide range of care packages that best fit their needs and budgets. Many of our packages include chef-prepared meals, access to health and wellness programs, transportation services, weekly housekeeping, and more. Through our personal assessment, we can help you determine the level of care that fits you best.
Our care packages are tailored to meet a wide array of needs. Although our services are dependent upon each care package, many of them include the following assistive services and amenities:
Contact A Place for Mom’s Senior Living Advisors today to learn more about our amenities, our diverse floor plans, and how we’ll work daily to go above and beyond for you.
Autumn House East is a personal care home, which in the state of Pennsylvania serves residents who do not need 24-hour nursing care, and provides food, shelter, and personal assistance to 4...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.0
Review Score
Review Score
65 reviews9.0
Out of 10
5 star
44%
4 star
36%
3 star
16%
2 star
2%
1 star
5%
A Place for Mom has scored Autumn House East with 9 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Autumn House East has 65 reviews with an average "overall experience" of 4.1 out of 5.
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My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and her neighbors. The staff have been very attentive, kind and friendly
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The building may not be as pretty as other facilities. However it is very home feeling and that makes a big difference. Staff are friendly and all said hello when I was there. Other residents told me they love it here.
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I sure would recommend Autumn House for others. The staff are really great. There is really a feeling of one big family. My sister and I would both like to go to Autumn House should the need arise. We ate there with our friend and were impressed with the food selections and the friendliness of the food servers.
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My loved one is currently a resident at Autumn House East. The cleanliness and friendliness are great. The staff and care services are very good. The food, however, is horrible. It is almost inedible. If food is not important, I would definitely recommend Autumn House East to others.
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The staff from the beginning have been excellent. They really helped us during the whole process. They are always available and able address our needs. I highly recommend Autumn House East.
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The facility is affordable and a better option than a nursing home.
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My loved one was previously a resident at Autumn House East and the overall experience was okay. However, based on our experience, I would not recommend this facility to others. The aides were good, but the health nurse was not.
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My experience has been more positive than negative. Bear in mind that I don't have a multitude of experiences with assisted living facilities; thus, my points of reference are severely limited... For example, during the initial transition from my mom's pharmacy to the facility's pharmacy, there were a few issues. Is that a problem? I certainly do not know. Perhaps it happens with a majority of new residents. I have no past experiences from which to draw an accurate conclusion. Staff is courteous and professional. Facility appears to be clean and well maintained. Food looks like it can use some attention, however mom has no complaints. I have no reservations in recommending the facility.
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The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.
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My loved one was previously a resident at Autumn House East. This was a great place for her.
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My loved one was previously a resident at Autumn House East. Our experience was mixed, but overall I am glad she was there.
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The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.
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Staff was, for the most part, average to above friendly, courteous, helpful. The meals were averaged to slightly below average. Residents did not receive fruit and vegetable at each meal, which I found disappointing. For the most part, the staff was very helpful and very friendly. We had a few instances of minor theft or disappearances of items. Not high in dollar value but just a nuisance. Unsure as to whether this was staff related or other residents. Housekeeping was slightly above average. I would recommend this facility to others.
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We picked this community because of the price and staff was friendly and the building smelled good. Also very close to home.They were helpful and friendly. They answer any questions I have in a timely manner.
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What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.
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I love the place. The people (staff and residents) are all very friendly. It is a big facility. All of the staff are helpful. Everything so far has been good. I would recommend Autumn House East to others looking for independent living.
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My mother is a resident at Autumn House East and the experience has gone very well, so far. The staff is very friendly. The resident rooms and the hallways are clean. My mother seems to enjoy the meals. I would recommend Autumn House East for Assisted Living placement.
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I like the area where the facility is located. It's close to everything which is super convenient. I've unfortunately seen staff be discourteous to my mom and communication is lacking. I wish they could get rid of their bad apples (the bad staff) and I also wish they had a nice place for them to go on a walk.
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If we’re paying you to care for our elderly, then why did we have to come in 3 times a week and bathe our grandma whose basic hygiene wasn’t being watched by the staff? This was a horrible experience and I will make sure that everyone within York County is aware. Moldy food left to set around her, inconsistent room check ups. Things that should never happen at that price point (or ever) lol.
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Essentially, their follow up is lacking at Autumn House East. You have to stay on top of the staff to get things done that they said they would do. So, it's like I'm having to manage my loved one's care, which is what I thought I hired them to do. I would not recommend this facility to family and friends.
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See what the neighborhood has to offer and what’s nearby:
Autumn House East offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Autumn House East 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 755-5911 to reach a resident at Autumn House East.
To reach a resident at Autumn House East call: (717) 755-5911
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private, 2bd
Since 1986 Senior Commons at Powder Mill has been recognized as York, Pennsylvania's premier provider of assisted-living residences, independent-living apartments and secure dementia care. Managed by Heritage Senior Living, Senior Commons at Powder Mill is committed to providing the highest level...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.