Autumn House East

The staff was amazing, very helpful. A manager literally used a box truck to move mom's things. We picked this community because of the price and location.

I think on weekends they should have a couple activities. Due to staffing, it's not like it was 2 years ago. We picked this community because it was more of a cozy home feeling environment and close by.

The staff is really friendly to the residence- saw that even when they did not know they were being observed. They could improve on the food - that is the biggest complaint I hear from my parents is about the food.

My husband is in memory care. He is treated like family at Autumn house. They have activities, entertainment and are always watched. I am called of he falls or sick and told what happened and the care he has received along with lots of hugs and kisses(the best medication).

My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and her neighbors. The staff have been very attentive, kind and friendly

The building may not be as pretty as other facilities. However it is very home feeling and that makes a big difference. Staff are friendly and all said hello when I was there. Other residents told me they love it here.

I sure would recommend Autumn House for others. The staff are really great. There is really a feeling of one big family. My sister and I would both like to go to Autumn House should the need arise. We ate there with our friend and were impressed with the food selections and the friendliness of the food servers.

My loved one is currently a resident at Autumn House East. The cleanliness and friendliness are great. The staff and care services are very good. The food, however, is horrible. It is almost inedible. If food is not important, I would definitely recommend Autumn House East to others.

The staff from the beginning have been excellent. They really helped us during the whole process. They are always available and able address our needs. I highly recommend Autumn House East.

The facility is affordable and a better option than a nursing home.

My loved one was previously a resident at Autumn House East and the overall experience was okay. However, based on our experience, I would not recommend this facility to others. The aides were good, but the health nurse was not.

My experience has been more positive than negative. Bear in mind that I don't have a multitude of experiences with assisted living facilities; thus, my points of reference are severely limited... For example, during the initial transition from my mom's pharmacy to the facility's pharmacy, there were a few issues. Is that a problem? I certainly do not know. Perhaps it happens with a majority of new residents. I have no past experiences from which to draw an accurate conclusion. Staff is courteous and professional. Facility appears to be clean and well maintained. Food looks like it can use some attention, however mom has no complaints. I have no reservations in recommending the facility.

The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.

My loved one was previously a resident at Autumn House East. This was a great place for her.

My loved one was previously a resident at Autumn House East. Our experience was mixed, but overall I am glad she was there.

The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.

Staff was, for the most part, average to above friendly, courteous, helpful. The meals were averaged to slightly below average. Residents did not receive fruit and vegetable at each meal, which I found disappointing. For the most part, the staff was very helpful and very friendly. We had a few instances of minor theft or disappearances of items. Not high in dollar value but just a nuisance. Unsure as to whether this was staff related or other residents. Housekeeping was slightly above average. I would recommend this facility to others.

We picked this community because of the price and staff was friendly and the building smelled good. Also very close to home.They were helpful and friendly. They answer any questions I have in a timely manner.

What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.

I love the place. The people (staff and residents) are all very friendly. It is a big facility. All of the staff are helpful. Everything so far has been good. I would recommend Autumn House East to others looking for independent living.