Senior Commons at Powder Mill

Mom and dad have been residing at Senior Commons at Powder Mill for over six months and the experience has been very positive. They both enjoy being there and feel at home. The staff is courteous, friendly, caring and helpful. Highly recommended!

I had to place my grandmother in an assisted living facility unexpectedly and quickly. It was actually to be both my grandparents coming but something changed and it was just her. [name removed] and [name removed] were so kind, helpful, compassionate and caring through the process. They have been a great support and help. The staff and residents are like family/friends. The place is clean and lots of activities scheduled daily. I toured many facilities in York and this was the one. I knew it when I stepped in and met [name removed] and [name removed] and the rest of the staff. I am truly happy with my decision and am very grateful for Senior Commons at Powder Mill.

Dad was very surprised & comfortable right away. Everyone called him by name and invited him to join their activities. His meals are wonderful. The staff takes great care of Dad and we can worry less about him. He is getting more exercise in a week than he got at home in a year. This was the best choice for him!

Senior Commons is clean, with friendly staff and scheduled activities. The food is good and my mom seems to enjoy Senior Commons. The staff keep in contact if they have any questions or concerns. I feely mom is taken care of and I don't have to worry while I'm not there visiting.

My dad was there for about 8 months but is now deceased. He really did like it there, though, and thought the staff was friendly and helpful They plan so many activities, including field trips, so this aspect is outstanding. Everyone seemed to like the food. The only negative is that sometimes staff is rushed/ short on time (possibly short staffed?) so unable to dedicate time to patients

Independent living is fine, a little pricey considering the food is not good, but mom's apartment is nice and she has made some friends. But she will never stay there beyond independent living.

Staff is so friendly. You walk down the halls and everyone knows the residents by name and always says hi. Nurses are helpful and easy to talk to . Everyone there is just so friendly and helpful.

I'm a muralist who had the chance to work in their memory care unit for almost a month. I witnessed several staff members' relationships to the residents over the course of different shifts and holiday events. All I can say is it seemed the employees truly cared about the residents. They seemed engaged in their stories, always willing to accommodate their needs, and deesculate any panic the memory loss may have been causing. I even heard one employee tell me he "loves his job there, it's never the same from day to day." On the other end I spoke with several residents, and made friends with one in particular that told me she was "proud the facility was investing in the arts to give everyone who lives there something to look forward to." In addition, I often saw the staff organizing things for the residents to do involving music, movement, and even getting out of the facility on trips. Loved ones suffering memory loss can be scary, it seems they are in good hands at this facility.

I would give Senior Commons at Powder Mill a 5 in all categories. They are taking very good care of my mom thus far. 1. The price is reasonable for enhanced memory care at $[removed]per month. 2. The facility, having been refurbished, looks new on the inside and is clean. 3. The facility appears to be well-staffed and the care is very good. 4. I've eaten lunch with my mom twice there and the food is very good. Housekeeping and laundry service is very good. 6. The administrative staff seems to be very caring and flexible.

My mother moved into Senior Commons at Powder Mill in March of 2022 for a time frame to recover from a small stroke. She wanted to return home and try one last time in November of 2022. In February of 2023 she fell at home and broke her arm and had to return. We actually live in Maryland and brought her to Senior Commons at the recommendation of a friend. The cost was much less than what we would pay in Maryland and the drive was manageable. Our experience was wonderful. The staff were so kind and took such good care of her every need. My mother could be very difficult and hard to really get to know, but the staff there truly took the time to care about her. They allowed her to make her choices and had great patience with her always. She had to go on Hospice and passed near Thanksgiving. The entire team was truly amazing during this time, communicated with us ongoing and held her hand when we couldn't. we will forever be thankful.

My 92 year old mother has been residing in Senior Commons since March 2023. I've waited awhile to write this review to make sure I felt the same way after after 9 months. I'm happy to say that the staff who work here are caring, friendly, and supportive to both the residents and families. This includes everyone from the dining room, front office, CPN's, maintenance, and activities directors. Everyone calls the residents by name as they greet them throughout the building! The Executive Director and Assistant Executive Director are available to assist with any concerns, offer advice, and work with the team to problem solve any issues that arise. They are very knowledgeable about the population and are very willing to work with the family and the resident. There have been several situations where my mother needed emergency care. The staff communicate every incident to the family in a timely manor. Senior Commons has exceeded my expectations in all categories!

My son did the leg work to get a list of of all Assistant living places. My wife at that time had problem walking. So I was elected to review the one that was picked. Which was Senior Commons. My impression of the place was all the personnel where very friendly and very cheerful. Everything looked clean and well taken care of. The Lady that showed us around ( I do not remember her name- very pretty) I was very pleased we what I saw and pleased of all the help we got. This is also after one year here.

The food was completely unhealthy and unappetizing. There were requests for cleaning and repairs to my mom's room that were ignored. Once we left her, the residents were kind to her, the staff was impatient and at times indifferent. There was no walking path outside except for the sidewalk between office and housing, maybe 100 ft total. We all found it to be depressing for her as she was struggling emotionally with having to leave her home and lose her independence so needed more support than she received.

After multiple hours of research with the help of my cousin, we found Senior Commons. From start to finish Senior Commons have gone above and beyond to be accommodating to our unique needs. My father was living in New York at the time and to move him here closer to myself and my sister. They were able to work with our schedules to let us set up his space prior to him moving in. I was very worried about his transition to being in an assisted living facility since he was incredibly apprehensive to leaving his home. The team there went above and beyond to make sure he felt welcome. I have done some activities with my father and all the residents are welcoming and they all joke around with each other. I think my father fits in perfectly. There have been a few hiccups there, but after getting all the pieces of the puzzle together, I feel like my father is in the best place to fit what he needs. Every issues I've had, the management team reacted quickly and we found a solution that works.

December 8, 2023 My father moved into an independent living apartment at Senior Commons at Powder Mill earlier this week. Our experience with the entire staff, specifically [names removed] couldn’t have been better. From the very first time we visited, met [name removed] and she showed us around, we were very impressed. The facility is lovely and clean, people are so warm and welcoming and we immediately felt like this was the right place. Dining room is so nice and food has been excellent so far. Staff goes out of their way to make everyone feel at home and well cared for. I would also highly recommend, [name removed] who they recommended for moving his furniture and other belongings. He was excellent to deal with and the young men who actually moved the things were outstanding. Conscientious, hard working, kind and respectful. Overall we had a top notch experience and would highly recommend.

I would recommend. My brother and I were impressed when we toured. They price was affordable. My dad was only there a month til he passed. He said if he couldn't be home, this was a nice place.

My loved one was previously a resident at Senior Commons at Powder Mill. The move in process was very easy. Communication with the family was good. The housekeeping was acceptable. The cafeteria and Marketing staff were amazing. The meals were very good. I would recommend Senior Commons at Powder Mill if the resident requires no extra care, they lack in that area and would not be a good fit if that's something that your loved one needs.

It was clear that the residents were happy there when I took the tour, and [name removed], who gave me the tour, said hello to every patient by their first name. it was evident that she cares about them. and nothing I've seen cents has changed my mind- all of the staff are welcoming and kind. you couldn't ask for a better place for your family member. It may not be as modern as some other places would be, but that was the least of my concern.

I suppose I would recommend Senior Commons at Powder Mill to others. The staff are pleasant. My mother likes everyone there. One thing I loved about moving in is that they paired my mother up with people that they thought she would like. And she made friends. Moving into a community like this is difficult because it's hard to make friends and it's hard when you're no longer in your own home. The communication with the family is excellent. The minute something happens, they call. They have field trips, which my mother enjoys, to restaurants, ice cream, shopping, etc. There are several activities a day available such as bingo, movie nights and cards. The staff encourages everyone to participate. My mother does complain about the food, but there are fresh fruits and salads everyday. The entrees aren't necessarily gourmet, but you won't starve!

I have been very happy with this facility. When we were looking for a place, they were still in renovating the facility. At first I thought that this was not going to work as my husband is a dementia patient. But I was pleasantly surprised at how organized they were. I thought that it would have been complete confusion for the patients . But it was not. The staff was wonderful with the patients. That really impressed me.