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8.8
Review Score
2618 E Market St, York, PA 17402
My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and...
Autumn House East and Autumn House West offer three levels of care based on your individually assessed needs, including assistance with daily care, housekeeping and medication administration. As your needs change, we can modify the level of assistance by providing onsite special needs management,...
914 W Market St, York, PA 17401
Staff is experienced and friendly. Nice facility for those with limited income/financial savings. Regular activities for residents. Facility could use some updating as it is an older building. Overall very...
Autumn House East and Autumn House West offer three levels of care based on your individually assessed needs, including assistance with daily care, housekeeping and medication administration. As your needs change, we can modify the level of assistance by providing onsite special needs management,...
8.8
Review Score
Review Score
107 reviews8.8
Out of 10
5 star
41%
4 star
41%
3 star
12%
2 star
4%
1 star
5%
A Place for Mom has scored Senior Care on Market Street with 8.8 out of 10 using our proprietary review score based on 38 reviews in the last 2 years. Over all time, Senior Care on Market Street has 107 reviews with an average "overall experience" of 4 out of 5.
The building may not be as pretty as other facilities. However it is very home feeling and that makes a big difference. Staff are friendly and all said hello when I was there. Other residents told me they love it here.
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Autumn House East in York, PA
4.1
(65 reviews)
I sure would recommend Autumn House for others. The staff are really great. There is really a feeling of one big family. My sister and I would both like to go to Autumn House should the need arise. We ate there with our friend and were impressed with the food selections and the friendliness of the food servers.
5
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5
Autumn House East in York, PA
4.1
(65 reviews)
My loved one is currently a resident at Autumn House East. The cleanliness and friendliness are great. The staff and care services are very good. The food, however, is horrible. It is almost inedible. If food is not important, I would definitely recommend Autumn House East to others.
5
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Autumn House East in York, PA
4.1
(65 reviews)
The staff from the beginning have been excellent. They really helped us during the whole process. They are always available and able address our needs. I highly recommend Autumn House East.
5
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Autumn House East in York, PA
4.1
(65 reviews)
In short, they were amazing! All the way up until her passing on [date removed] She's with Jesus now so it's bittersweet! I'll see her again! Some of the things I liked about Autumn House West: Catered to her every need. Communicated with me and kept her privacy when people would call or visit. (They didn't tell anyone about her dementia, had to ask me her POA) . Clean rooms! . Internet for their gizmos and gadgets... Plenty of activities! She was a Bingo queen! Made lots of friends even though she was only there for 8 months; the staff practically forced her to participate once she was settled in! Haha! It took almost 2 months but she "surrendered" and ended up really enjoying herself! They were compassionate about her every need. Frequent trips for the residents to do. Residents (as long as not a "flight risk") would have freedom to walk to the stores downtown. (CVS, dollar general, local shops!). Left her alone if she wanted. Allowed cell phones and iPads and most creature comforts we take for granted. Lastly, it didn't smell bad! ANYWHERE. [name removed] is running an amazing place.
5
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Autumn House West in York, PA
3.9
(42 reviews)
My loved one was previously a resident at Autumn House East. This was a great place for her.
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Autumn House East in York, PA
4.1
(65 reviews)
The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.
5
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Autumn House East in York, PA
4.1
(65 reviews)
What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.
4
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Autumn House East in York, PA
4.1
(65 reviews)
I toured Autumn House West when seeking Assisted Living for my loved one. The tour and the facility were great! The cleanliness and friendliness were very good. The atmosphere and my tour guide were great, also!
Autumn House West in York, PA
3.9
(42 reviews)
We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.
3
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Autumn House West in York, PA
3.9
(42 reviews)
They were fabulous. They worked well with each other, and addressed any issues or concerns that we had. They activities everyday. It was recommended by A Place for Mom. it was a great community, and was very diverse. The staff was great, and the residents were fabulous. It was a great experience. Overall, I would recommend to other families.
5
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Autumn House East in York, PA
4.1
(65 reviews)
Our loved one unfortunately was only there for about 3 days before he passed, but [name removed] who we dealt with during the move in process was wonderful and very helpful. All of the staff we did work with were absolutely wonderful.
5
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5
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Autumn House East in York, PA
4.1
(65 reviews)
Before moving in the facility we were told that Autumn House East would provide outings to stores and transportation to Dr appts. In reality, they do NOT!
5
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Autumn House East in York, PA
4.1
(65 reviews)
They did have some recent staffing changes but the all the staff members have been very helpful and understand. The activities do change a lot they do have some good ones Monday thru Friday but not much over the weekends, we do wish they had a little more things to do to keep them busy. Our loved one says the meals are very good but they do give portions. They do bring the residents breakfast in the morning to their rooms which we think is great.
5
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Autumn House East in York, PA
4.1
(65 reviews)
The move in process and apartment our loved one has is very nice. Our loved ones apartment has a stackable washer and dryer so she is able to do her own laundry. Her apartment gets cleaned once a week but sometimes in the big general areas the rugs can get a little dirty but with the amount of traffic going on we do understand it is hard to maintain it perfectly. Our loved one gets three meals a day delivered to her room and for the most part it is pretty good. They have a lot of different activities going on, there is live entertainment every week, bingo three times a week, physical therapy, exercise classes and a really nice library with a lot of books. They also have a really nice inner the residents can go sit at and enjoy the nice weather.
4
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5
4.5
4
Autumn House East in York, PA
4.1
(65 reviews)
Everybody at Autumn House East has been so friendly, and so good to our loved one she absolutely loves them and the care givers. She is enjoying playing bingo, going to their Church services and doing arts and crafts which she is really proud of. She absolutely raves about the meals and dining service and based on our families experience we would definitely recommend this community to other families.
5
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Autumn House East in York, PA
4.1
(65 reviews)
This is a very nice place. The friendliness of the staff and they are willing to help stand out to me. The staff were right on anything that we needed. The staff communication was great and they were willing to work with us and were able to answer our questions. There are three meals a day served and the resident have choices of meals to choose from.
5
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5
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5
Autumn House East in York, PA
4.1
(65 reviews)
We toured Autumn House East, it was a nice facility and it would have given mom a lot of room to roam if she would have been up to it. Her budget wouldn't have allowed for her to stay in the room that I liked. It was also an older facility, so it reminds you of a dungeon or an old hospital. If we would have needed to, we would have had to come up with more money. It was also further away, out of three children the community we chose was closer for two of us, whereas Autumn House would have been further for all of us. I liked the staff here and the activities director they introduced me to. The dining and activity room were wonderful and beautiful. I also liked that they broke down the lunching room into separate groups. Everything was clean and nice.
Autumn House East in York, PA
4.1
(65 reviews)
Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.
5
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5
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Autumn House West in York, PA
3.9
(42 reviews)
From the first tour of Autumn House East, my husband and I felt that this was the right place for mom. I had peace of mind knowing that mom was well cared for and safe. The entire staff is always welcoming and friendly. It is easy to see how much they love working there and share that love with every resident and family member. The nursing staff IS exceptional. They truly ARE committed to care, compassion, dignity, and safety for the residents! As mom’s health declined everyone went above and beyond to make her comfortable throughout her last days. I highly recommend Autumn House East!
5
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5
Autumn House East in York, PA
4.1
(65 reviews)
There are 2 total Senior Care on Market Street Facilities.
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