Senior Care on Market Street

My brother has been doing very well since he moved into Autumn House. His health has improved so much that he is now able to return home. The community looks very clean and well-kept. The staff is great and helpful to my brother and anything he needs. He isn't a fan of the food because they made some changes to their meals. They do offer good activities like bingo and sing a longs. This is a very friendly community and we were very pleased with everything they did for my brother. I would highly recommend this community.

The memory care unit seems to be very nice and the staff have been very wonderful to my loved one. They took the memory care unit to the fair and have even done things like a family day for activities for the residents.

Everyone was really helpful. We had her in another facility before finding Autumn House. Wish I would of found this place sooner. She seems to really like it here.

My Dad is at Autumn Care East , Everyone there is so friendly nice and helpful. It helps me so much to know that my Dad is being well taken care of when I cant be there. I had choose Autumn House for my Dad and then before being moved I was told he would have to go on Hospice I was so upset to think he wouldn't beable to go they still took My Dad help me get all the Hospice set up all of the Staff there are just a GREAT GROUP of people. I would recommend if you need a Great Place for a family member Autumn House is that place.

I think on weekends they should have a couple activities. Due to staffing, it's not like it was 2 years ago. We picked this community because it was more of a cozy home feeling environment and close by.

The staff is really friendly to the residence- saw that even when they did not know they were being observed. They could improve on the food - that is the biggest complaint I hear from my parents is about the food.

My mother's complaints are the meals, although there has been fresh fruit lately. She also complains of the hallways not being air conditioned/cooled during the summer. Overall, she likes her apartment and her neighbors. The staff have been very attentive, kind and friendly

Staff is experienced and friendly. Nice facility for those with limited income/financial savings. Regular activities for residents. Facility could use some updating as it is an older building. Overall very pleased.

The staff overall are very kind and helpful. My mom never had anything bad to say about them. Management was sadly not very responsive to requests. That's my only negative comment to add.

Staff was, for the most part, average to above friendly, courteous, helpful. The meals were averaged to slightly below average. Residents did not receive fruit and vegetable at each meal, which I found disappointing. For the most part, the staff was very helpful and very friendly. We had a few instances of minor theft or disappearances of items. Not high in dollar value but just a nuisance. Unsure as to whether this was staff related or other residents. Housekeeping was slightly above average. I would recommend this facility to others.

We picked this community because of the price and staff was friendly and the building smelled good. Also very close to home.They were helpful and friendly. They answer any questions I have in a timely manner.

I love the place. The people (staff and residents) are all very friendly. It is a big facility. All of the staff are helpful. Everything so far has been good. I would recommend Autumn House East to others looking for independent living.

My mother is a resident at Autumn House East and the experience has gone very well, so far. The staff is very friendly. The resident rooms and the hallways are clean. My mother seems to enjoy the meals. I would recommend Autumn House East for Assisted Living placement.

I really do think they try to make everyone feel welcome. From Day 1, they would call my brother by his name which I know made him feel good! Nursing staff is good with meds, they have a few that there have been issues with, but honestly if you talk to the head nurse, she takes care of it. I would say that I email them if I have any concerns and they are very good at addressing them!

I have also had a good relationship with their leadership team. They are relatively laid back, accommodating, and understood that I was suddenly navigating in a world I knew nothing about. The staff are stretched pretty thin, and even though they are dedicated and do their best, they struggle with timely medication administration. Out of necessity, Med Techs are assigned to multiple locations within the facility. However, if you do ask to speak with a Med Tech, they try to get to you immediately to address questions or concerns. I can't stress enough how kind the staff members have been to both of us, and they all do their very best to accommodate every need.

I like it there.

They have recently gone through a massive staff change in the last couple of months. It was good before, but after the staff change, I have seen improvement and positive change. Living there has helped my mom. And it has also helped my dad as well, who can now relax more into his role as husband, whereas before he was husband and main caretaker. They've managed her medications and dementia side effects well. Because they deal with dementia challenges every day and have that experience, they are well equipped to care for their residents.

My loved one seems like to like the food. They have Bingo, and different activities for the residents. The other residents have been very nice, and are very friendly. I picked this place because of the great location, they had an opening available , and theywere able to meet the needs of my loved one. They seem to work with you and make accomodations for your loved one.

Overall we are fairly satisfied, we like how the staff show interest in their residents and seem to really care about. Our loved one complains about the quality of the meals so that could be improved, they also could use more staffing but we do understanding the struggles with that right now. Based on our experience we would recommend the Autumn House East to other families.