Atria South Setauket

Please ask about the cost of level of care, we were told the amount was going to be [dollar amount removed] a month never telling us about a charge for level of care which could be up to an additional [dollar amount removed] a month. But at the time we were told we couldn't back out because our loved one was being discharged from the hospital and needed a place. The staff that work with the residents are good. The higher up executive's, you can't get a hold of them when you need to. I would tell others just to make sure and ask questions. I learned the hard way.

The value for the money was good. Everyone was great, including the nurse and activities director. Before making a decison, you must see Atria. The administartion was fantastic and helpful. Some of my friends, have family members there and they have gave good feedback.

The staff at Atria are very friendly, although they could use a bit more activities. My loved one really likes the music - when the pianist comes in. Communication between the community and our family is good. Overall I would recommend Atria South Setauket to others.

So far our loved one has not complained about the meals and dining service and they are keeping her very busy with all the activities. We would recommend the Atria South community to others based on our experience so far.

My dad is happy there. My loved one has there independence back. The staff try really hard and work great with the residents . There is no glitz and glam and the building is on the older side. Has some issues with building maintenance but my loved one not directly affected. But this works out great for my loved one. They prefer for things not to be very fancy. He is a basic kind of guy and his needs are met and has been able to make friends.

I would tell others that the community is friendly and clean. It is a good value for the money. The food is very good, and there is a new chef at the community. The staff are accommodating for the residents dietary options.

The staff members are very friendly and the community is very clean. Everything there was very good except for the food, especially for the money that is being spent. For breakfast you would go down to the counter, they would give you a coffee and a snack bag that had either a cereal box or an apple. For lunch you would do the same thing go down to the counter and they would give you a snack bag with either a ham sandwich, PB&J, or a turkey sandwich. For dinner, you were able to sit at a table in the dining room where you can order a few things off of a menu. One night they had chicken parmesan which I ordered. I got a slab of chicken with cheese that was not melted. The cooks there are not good at all, they need to be paid more so they can make better food.

I would recommend the community to others, and have recommended it already. I like the cleanliness and it is very clean. The food is good. The only thing I found in the beginning was the communication was a little difficult on when things were to be taken care of. Once I spoke to the management team they were receptive and quick to make sure changes.

In the beginning the food was great, but then it just went downhill. For the activities you have to sign up and the sign up sheet is on the first floor so if you live on any other floors you will probably miss singing up. We think that the overall management needs to be looked at, our loved one was only there for a short time and the seniors were just not treated like adults. The atmosphere was very chaotic and it seemed understaffed. the activities and dining hall was in the basement which caused our loved one to get sick from the moisture. It was not our first choice, just seemed to chaotic and not well managed.

The community moved fast to help us get our loved ones in there ASAP. They were very helpful and accommodating. The communication between the staff and the family is very good. They send out a covid update weekly and keep us informed. I would recommend this community to others

Atria was very nice and the people friendly and helpful. I feel some things as far as extra care increases were added on without discussions. Because of the pandemic it isn't a prefect time to be there. My mom has gone downhill since being there and we had to get a 24 hr aide. We are moving her out and into a house with my sister and aide. It's become much too expensive and lonely staying in a small room 24 hrs a day.

Atria South Setauket is a wonderful place! Their people and food make all the difference in the world and in the world of older folks, there is nothing more important; Excellent food & companionship! Chef [name removed] is well-known for his kind staff and his tasty, nutritious dishes. The majority of the workers have been there a long time; that says a lot. They take care with COVID but still manage to keep people active & engaged with many options for mind/body fun & challenges. The activities people are AMAZING Heroes! [name removed] was extremely helpful & available with the initial move-in & ongoing process. The buildings are older, so a family taking the time to decorate the living quarters is important. They also listen to your comments & respond with fair, timely answers. Based on comparisons & what we’ve heard from other families; the value is also high. We are grateful to have our loved one living here.

The Atria has been a wonderful choice and experience for my mother in law! They are taking Covid-19 very seriously while at the same time trying to offer as many opportunities as possible. They are offering socially distant dining on a limited basis, exercise groups, small gathering groups, movies, and my mother in law is enjoying the meditation and aromatherapy. We also appreciate the Atria bringing her to and from doctor appointments. I would also like to commend [name removed] and all she has done to help my mother in law make the transition into Independent Living. She was the first person we talked to and met while we deciding where my mother in law was going to live. She was so positive and helpful and helped us feel comfortable in our decision. [name removed] has also been so good in always getting back to us and answering our questions. She is an asset to the Atria!

We learned of Atria from a friend that recently had a family member move into the Assisted Living community. After a couple of visits including one with our mother we felt this was the place that Mom would find comfort. [name removed] at Atria was a blessing in providing a caring, compassionate and professional experience throughout the entire process! Mom has been there now for almost a month and speaks of her positive experiences and highly of the staff. A warm and friendly staff. A special thank you to [name removed]!