Atria Collwood

We moved in and the day after was the lock down for COVID19. For a 93 year old the move is hard enough but with the lock down it was even more confusing. The Atria staff have been wonderful. They have done everything to help her. It is a wonderful place, a good value , clean and very friendly. My only regret is that I did not get her there a long time ago. I highly recommend it.

My mom is enjoying living at Atria Collwood. The staff is very friendly, caring, and competent. The facility is well kept, clean, and updated. There are generous and comfortable community areas for friendly conversations, games, puzzles, and special events. Mom has already made several good friends after only three weeks. Thank you Atria Collwood for helping to make Mom's transition as smooth as possible! I have happily recommended Atria Collwood to others.

Great facility It was one of the top two we chose out of the four that were toured.

I was not an appropriate candidate for that facility. I am much too active and much too little interested in people. I was there to recover from surgery before returning home. Friendly, good food, well run.

Clean, well run. Needs more parking. Attentive staff. A good possibility. The day I visited they were welcoming a number of children for an Easter activity.

Clean, well run. Needs more parking. Attentive staff. A good possibility.

I didn't feel this would be a good fit for my mother here - seemed more like an assisted living than independent

Very professional staff, great facility. Overall outstanding.

Friendly staffs and the the property was small which appealed to my Mom. The Studio room was more than adequate for Mom's needs. Very low community fee.

With my love one being here it seems like everything is going ok so far. My love one is still adjusting since it’s a different way of living for her. My first impression of touring the facility I thought that it was ok, however I did look at other properties that I liked better. For the price and the care that my love one needs, it was a good fit. The staff is good at contacting me to let me know about everything which is good and they seem know what they’re doing. If I were to having any questions about anything they’re responsive and they give me answers. The facility’s layout is pretty straightforward and it’s easy to get around. They also provide numerous activities for the residents to participate in. Overall, it’s a good location, its clean, and the people seems nice.

We just moved Dad out of here. The place has clearly gone down hill. It is dirty, needing paint (check out dirty stair well carpets and hand rails). The place is at best, equivalent to a 2-star hotel - old, grungy, dingy and dirty. Our maintenance requests were always met with smiles, but rarely met with action. In fact, they got ignored for weeks, even when put into writing multiple times. Hallways are not color-coded, and the compound is poorly planned. It spans multiple buildings and many residents are confused. To make things worse, room numbers are not sequential - leaving fully-functioning visitors at a loss for how to easily find residents. Dementia patients are frequently roaming the halls, not knowing where to go from day to day. Food has also gone downhill. While it seemed wonderful when Dad moved in a year ago, it now often consists of carbs and more carbs. I stayed for dinner a month ago and got some type of sausage with rice. It was disgusting. Dad was also allowed to drink alcohol at all meals, even at breakfast. He reportedly ordered spaghetti three times a day on some days. While we've repeatedly asked to have his intake monitored for nutrition, we were told that they do not give those types of services. Meanwhile, Dad has gained more than 50 pounds since moving in, and now can barely walk, put his socks on and presents a serious fall risk to us all. Dad was increasingly failing and despite multiple requests to have him receive a higher level of care (including written requests), the requests are ignored. Management is also changing, with the director leaving for unstated reasons. She was kind and as responsive as possible, but at the end, quite stressed. Staff are wonderful and very kind, but clearly overwhelmed. Activities are varied, but for fully functioning people and not so much the dementia community. We since have moved Dad to another facility across town, where he is being given the care he needs and deserves. Moving Dad has created serious repercussions though, given his dementia. If we had known that this setting is not appropriate for dementia patients, we would never have gotten him set up here. Rather, we were repeatedly assured that they have many dementia residents and they they could care for him till the end. We were assured that hat he would never have to move. As it turns out, we have learned that Dad can get out at night and not be able to get back in. The neighborhood is a bit sketchy and so, this recent news alarmed us. Dad reported that he did wander out one night and wasn't sure how he got back in. He may have been We were seriously mis-led and could not be more disappointed. Be sure to speak with the [removed] - "fondly" referred to by the residents as "nurse rachett". She is a hard-lined, money focused woman who only seems to consider her bottom line. This site clearly is focused on making $$$ and not much more.

I toured here with my friend (who eventually moved in) when we were trying to find a place for them to live. Something that I noticed when looking at the menu was that everyone eats the same thing, and that bothered me. There’s a set menu and not a lot of options available. The rooms were lovely, though, and there’s a garden outside. My friend seemed to be happy there. There was a big reception desk and they weren’t very friendly and neither were the people that clean your room. The facility is nice and it looks homey and cheerful, but you could tell it was an old folk’s home.

This is a great community, and they are taking good care of my father, and his needs. I'am comfortable with the care he is receiving in this community. They have a good staff, and I know he is in good hands. The community is well maintained. They do a good job with the cleanliness around the community. There are nice meals provide, and activities offered for the residents. It is a community i would recommend to my family, and friends.

We toured Atria Collwood, it was a nice community. The staff was friendly and knowledgeable. It was a well-kept and clean community. We were looking for a place that offered more activities for the residents. And they had rooms on the basement level and the way it was laid out might be confusing for our loved one to get around.

Very nice place. Clean with many amenities. Looks like a distinct possibility.

I had recently taken a tour of this community for my mother and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked how clean everything was and the layout of the building. The price was reasonable and they had a variety of packages to fit individual needs. It was just not the right location for us in the end decision.

The girl who gave my dad and I a tour of this place was amazing, she was very polite and provided a lot of great information to us. They had a lot of great amenities available to all of the residents and they even gave us a meal to try which was delicious. The atmosphere just seemed a lot like a nursing home in my opinion then an assisted living. I also did not like how they charged for every little thing.

Felt very welcomed -- staff and residents went out of their way to welcome us. Older buildings ('70's construction) kept clean and orderly. Food was quite good -- menu similar to ours (currently). Common areas were functional; but not very inviting. Various levels of care and medication management available; not required.

We are happy with Atria, I think they are going a good job with my loved one and they take good care of her. The only problem we have had is getting information from the visiting doctor, but that has been a problem even in hospitals. Other than that, it's been a good choice and were still adjusting.

My loved one has recently made the move into this community and so far everything has been going great for him. The staff do a great job at making sure he feels safe and comfortable in his new living environment. He has had no problems with the food and I am hoping he starts to get more involved in many of the different activities they have to offer throughout the week. Overall we are very happy.