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Aspire at West End

5020 Sulky Dr, Richmond, VA 23228
9.5
Review Score
31 reviews

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Aspire at West End community exterior
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Anonymous - Child of resident/client
4.0
Our families experience

Aspire offers transportation and that was the deciding factor for my mom. She needs transportation to shopping and for doctors visits. Based on the experience we have had, we would recommend this community to others.... Read more

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About the facility Aspire at West End

Tucked away into a quiet neighborhood off of the I-64 corridor, Aspire at West End offers a serene location in bustling Richmond, Virginia. Start your latest chapter in this modern, colorful community building featuring a lively design and plentiful windows. Situated near RVA’s famous Broad Street, this community places community resources and amenities at residents’ fingertips.

Spend the day shopping and dining at the restaurants and retail shops clustered along Broad Street, just a short drive away. Visit the American Civil War Center at Historic Tredegar, the Library of Virginia, or the Old Dominion Railway Museum to learn about the region’s role in American history. Enjoy visual art exhibitions at the Virginia Museum of Fine Arts or soak up a live performance at the Dogwood Dell amphitheater during the annual Festival of the Arts. The city is also a top foodie destination with a heavy emphasis on modern Southern cuisine. Choose how you spend each day at Aspire at West End.

Community Details

Feel supported in your next chapter of life with the knowledgeable staff and inspiring amenities at Aspire at West End. Enjoy the convenience of concierge services. Rest easy with 24 hour security as well as with emergency response systems in...

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Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Aspire at West End is a community within Senior Lifestyle - Main properties. See all Senior Lifestyle - Main communities.

Pricing for Aspire at West End

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Aspire at West End

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Amenities at Aspire at West End

Health Care Services

Staffing & Ancillary Services

Meals & Dining

Anytime Dining
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Private patio, deck, or balcony
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Central Fireplace

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Languages spoken

English

Activities

Bible Study Group
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for Aspire at West End

Write a Review

9.5

Review Score

Review Score

31 reviews

9.5

Out of 10


5 star

59%

4 star

33%

3 star

10%

2 star

0%

1 star

0%

31 reviews

A Place for Mom has scored Aspire at West End with 9.5 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Aspire at West End has 31 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.8

Meals & Dining

4.1

Care Services

4.7

Activities

4.7

Staff

4.7

Value for Cost

4.4

1-20 of 31 reviews
Sort by

4.0
Anonymous - Child of resident/client
Independent Living
November 4, 2024
Verified Review
Our families experience

Aspire offers transportation and that was the deciding factor for my mom. She needs transportation to shopping and for doctors visits. Based on the experience we have had, we would recommend this community to others.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Aspire at West End

November 6, 2024

Your kind words go a long way to brighten our day. We will be sure to share your review with our team members. Thank you so much.


5.0
Anonymous - Sibling of resident/client
Independent Living
October 9, 2024
Verified Review
Aspire at West End review

We chose this community because of the price, the appearance and also the friendliness of the residents and staff there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

October 11, 2024

Your kind words go a long way to brighten our day. We will be sure to share your review with our team members. Thank you so much.


4.0
Anonymous - Child of resident/client
Independent Living
October 2, 2024
Verified Review
Review for Aspire at West End

We picked this community because It was a combination of the cost, the moderness of the facility and unsolicited good reviews from a few residents we saw. Also, compared to our #2 choice, the common area was bustling with activity. It was the upbeat atmosphere that won us over.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

5

Staff

4

Value for Cost

4

Response from Aspire at West End

October 7, 2024

Thank you for sharing your kind feedback. It is a privilege to be entrusted with the care of your loved one, and we are deeply honored to be part of their journey. Please know we are always here for you if you need anything.


5.0
Anonymous - Child of resident/client
Independent Living
October 1, 2024
Verified Review
Family Friendly Community

My only comment would be for them to try to incorporate men's activities. They try to have them but then cancel them because no one signs up. I feel like they could try to promote more.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

October 3, 2024

Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.


5.0
Cheryl J - Resident/client
Independent Living
August 27, 2024
ASPIRE WESTEND INDEPENDENT LIVING

I have only lived here for 3 months & so far I have enjoyed living here. There amenities are plentiful & the Apartments are beautiful. The staff are helpful & the food is excellent. The residents are so friendly. In my opinion if u r looking for a beautiful, secure & beautiful independent living place to reside with great amenities, I think u would be happy at The Aspire Westend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Aspire at West End

August 29, 2024

We’re so grateful you feel happy and at home. From great dining to fun events and activities, we hope you’re taking advantage of all our community has to offer. Thank you for your kind review.


3.0
Anonymous - Child of resident/client
Independent Living
June 11, 2024
Verified Review
Review for Aspire at West End

My overall satisfaction has gone down tremendously with new director. People here are not pleased at all. She has caused a lot of people to quit. The turnover of employees is unbelievable. She can't seem to take care of problems. Air conditioning out in the halls, untrained cleaning staff, turned down at the last hour for transportation. Right now I would not recommend it.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

4

Response from Aspire at West End

June 18, 2024

You are important to us, and so is your feedback. If you would like to discuss this matter further, let’s talk. We want to make it right. Please reach out to Brian, our Regional Director of Operations, at bjackson@seniorlifestyle.com.


4.0
Anonymous - Child of resident/client
Independent Living
May 15, 2024
Verified Review
Review for Aspire at West End

I have the best apartment in town! But we had a nearly 8% raise in rent the first of the year! New management not nearly as good as before. I'm still happy that A Place for Mom led me to this place.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

3

Value for Cost

5

Response from Aspire at West End

May 21, 2024

We hope you’re enjoying all the enriching activities and friendships that our community has to offer. Thank you for your review.


5.0
Roderick - Child of resident/client
Independent Living
May 14, 2024
Verified Review
Recommended

Aspire at West End is great. The residents always have help with anything and have a lot of activities available. I cannot say anything bad about the place. I would recommend to anyone. My mother does not get out much, but other than that I would recommend to anyone. The only issue that my mom has ever had was that food was ordered and never delivered. She always has food in her apartment, so she didn't go hungry.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

May 20, 2024

Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.


5.0
Anonymous - Child of resident/client
Independent Living
April 24, 2024
Verified Review
Wonderful facility, Would recommend

Aspire is a great independent facility. They have washer and dryers in each apartment which is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

April 26, 2024

Thanks for leaving us this stellar review. You really made our day!


4.0
Anonymous - Resident/client
Independent Living
March 1, 2024
Verified Review
My Experience

I am currently a resident at Aspire at West End. It's a very nice place, but too expensive.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Aspire at West End

March 7, 2024

Our team is focused on providing you and all our residents an enriching, active lifestyle. Always feel free to share your experiences with us.


4.0
John - Child of resident/client
Independent Living
February 29, 2024
Verified Review
Review for Aspire at West End

I picked it because it was less expensive. I would tell a friend that it was a very good place to live but that you would have to be extra patient with the meal. I moved out because it was a little out of my range financially. But it was still a good value for the money I thought.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Aspire at West End

March 4, 2024

It’s our goal to create a warm, friendly atmosphere for you and all our residents to enjoy. If you felt our team has fallen short, please accept our apologies.


5.0
Kathleen - Child of resident/client
Independent Living
January 11, 2024
Verified Review
Great place for seniors to feel young and make friends!

The staff is very helpful. The move in process was easy. The facility is clean and the décor is beautiful and up to date. The food is very good and the waitstaff in the dining area are prompt and kind. There are plenty of activities available to the residents and most of the residents we've met are very kind and helpful as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

January 17, 2024

Our residents love when family and friends come to visit. So do we! Thanks for dropping by and leaving us this great review.


5.0
Maria - Child of resident/client
Independent Living
December 12, 2023
Verified Review
Aspire is Home

I would definitely recommend Aspire at West End to others. My mom always has something to do. Whether it be swimming, going to the shops, working out, making a craft, or enjoying a meal with a friend. She loves the warm environment and positive energy of Aspire. I love visiting her there. The apartment is cleaned weekly and it is well maintained.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

December 14, 2023

We’re so grateful you noticed all the things we do to make your loved one feel happy and at home. From great dining to fun events and activities, we really do believe our community is a wonderful place to live. And we’re glad you think so too.


5.0
Anonymous - Child of resident/client
Independent Living
August 17, 2023
Verified Review
Aspire for more!

My loved one is currently a resident at Aspire at West End and everything about his experience has been great so far. This facility has great staff. The housekeeping does a great job. Communication with the family is also great. I would highly recommend Aspire at West End to friends and family!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

August 23, 2023

Thank you for taking the time to share your experience with us. We’re so proud that you trust us with the care of your loved one.


5.0
Deb H - Resident/client
Independent Living
May 4, 2023
Verified Review

They are still a work in progress doing the best and staff is hard to find. With life you have to adapt and accept good and bad on all levels. I had a really upsetting problem here that lasted over a 5 day work week and that was not good. I was very ruffled and anyway - I'll let it go. But my son did say something that felt good and bad to me at same time. He said I want you to have a place where I don't or you don't have to worry about moving every year, etc. and you have easy access to healthy meals etc. As I think back on his comment I know how right he was. It was out of love. Hope that makes sense.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

May 9, 2023

We always want to hear from you—what we are doing well and how we can improve. Thanks for taking the time to leave us this review.


4.0
John P - Resident/client
Independent Living
April 18, 2023
Verified Review
Positive Experience

I picked this community because of the price. The staff has been really great. They work hard, and they are friendly. They could use more servers/staff in the kitchen.The food is good. Overall,I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Aspire at West End

April 26, 2023

Our team is focused on providing you and all our residents an enriching, active lifestyle. Always feel free to share your experiences with us.


5.0
anonymous - Resident/client
Independent Living
March 7, 2023
Verified Review
It is fantastic

If you are not happy here, then something is wrong because Aspire has been just fantastic. They do a really nice job keeping the community clean and the staff are very friendly. The quality of the meals is absolutely outstanding - they are having trouble with their wait staff but that is normal in this current economy. We do admire how the staff are working through the problem and that every staff member no matter their position will step in and help. The have a nice library with a grand piano, there is a waterfall, and a bar area. The best part is the pool that they just fixed, it is fantastic and it is kept at 90 degrees. They also have bouquet flowers all around the community. They do a really good job getting the movies we want to watch for us.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from Aspire at West End

March 8, 2023

Your kind words go a long way to brighten our day every day. We’ll be sure to share your review with our team members. Thanks so much.


4.0
anonymous - Toured community
Independent Living
January 31, 2023
Verified Review
Tour Review

Our family had an in person tour and we thought the tour experience was really nice, it was a very good and close second choice.

Response from Aspire at West End

February 10, 2023

Visitors are always welcome here. Whether you choose our community or find another that’s a better fit, we’re happy to share our insights and expertise about senior living with you. We appreciate you taking the time to post this great review.


3.0
Anonymous - Sibling of resident/client
Independent Living
November 15, 2022
Verified Review
Needs Improvement

The community staff turn-over is high. The food is expensive and not that good you have $400 but there is no way to opt out, you can use the money towards the hair salon though but you must use the $400 or you lose it. Most of the staff is very nice and pleasant to deal with. I have seen management yell at the staff before. It wasn't always this way, however it use to feel homey and it is a comfortable place, there's just a couple of things that need major improvements on.

Response from Aspire at West End

November 16, 2022

We care about the thoughts and insights of our residents and their family members. Please contact us so we can resolve this matter.


5.0
anonymous - Toured community
Independent Living
October 24, 2022
Verified Review
Tour experience

We had a great tour experience with Aspire at West End. The facility and the staff were very nice and it had a wonderful atmosphere. I actually preferred this facility over the one that my friend chose. Unfortunately price wise, it was just too steep. I wish it could have worked out though.

Response from Aspire at West End

October 31, 2022

Our residents love when new folks stop by for a visit. So do we! Thanks for this review, and keep spreading the word that our community is a great place to be.


Viewing 1-20 out of 31 reviews

Neighborhood around Aspire at West End

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Aspire at West End

Aspire at West End offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Aspire at West End 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 391-4125 to reach a resident at Aspire at West End.

To reach a resident at Aspire at West End call: (804) 391-4125



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.