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Cleanliness is average. They have great staff. Quality of care is above average. The food is very good. The activities keep me busy every day. The value for cost is average.... Read more
Nestled in a quiet neighborhood, encircled by full Dogwood trees and lush greenery, lies Holiday Dogwood Terrace — a stunning, pet-friendly community offering superior independent living services inside a supportive and homelike atmosphere in Richmond, Virginia. Surround yourself with amazing amenities and friendly fellowship, at Holiday Dogwood Terrace.
This multi-story community is conveniently located near a variety of natural parks and shimmering ponds. Majestic, mountainous views are within an hour’s drive and sandy beaches are not much further away. Enjoy crisp, winter mornings beside the crackling fireplace, or treat yourself to some pampering at the on-site salon.
Holiday Dogwood Terrace is a part of the greater Holiday Retirement communities, where residents are encouraged to take part in their exclusive Travel and Stay program. Holiday Retirement has more than 200 communities across 43 states, and through this program, residents of any Holiday Retirement community can stay up to seven days in any of the sister communities free of charge. Meals are included as well!
Great Place to Work Institute has honored Holiday Dogwood Terrace with certification as a Great Place to Work® for their 2022-2023 awards.
Compassionate associates and thoughtful services — including scheduled transportation, housekeeping, linen, and maintenance — are...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.3
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54 reviews8.3
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A Place for Mom has scored Holiday Dogwood Terrace with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Holiday Dogwood Terrace has 54 reviews with an average "overall experience" of 4.1 out of 5.
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Cleanliness is average. They have great staff. Quality of care is above average. The food is very good. The activities keep me busy every day. The value for cost is average.
Mostly happy. Have only one elevator that there have been problems with lately. That highlighted poor communication.
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I highly recommend adding Dogwood Terrace to the top of your list. The community is great and fills almost every need but the staff's engagement and knowledge puts them at the top of ours. Looking forward to next our visit with family.
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The apartments are nice and the staff and residents are fine for the most part. They have an angry employee that rants about how much they hate their job and treats the clients poorly- unfortunately it is the woman who cleans their apartments (her work is messy and she is rude). They often run out of food options and the food they serve is less than quality. They are currently having a high turnover rate in support staff such as serves, cooks, hairdressers, and activities directors. In the current economy this place is fine for the price but it could definitely improve.
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Response from Holiday Dogwood Terrace
April 15, 2024Thank you for your feedback. We take your experience seriously. I understand the General Manager has already addressed your concerns with you. Our Food for Thought meetings are spaces where residents can share feedback and their food preferences directly with our Chef. If you have any further comments, please email me at CustomerService@AtriaSeniorLiving.com.
A beautiful and friendly facility for much less than others. Apartments are a great size, and everything seemed perfect and ideal.
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Holiday Dogwood Terrace based on the experience we have had so far, could have nicer people working there. At the moment we would not recommend this community to others.
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Response from Holiday Dogwood Terrace
October 30, 2023Thank you for your feedback. I have shared your comments with the General Manager, and she would appreciate the opportunity to discuss them further. Please email me at CustomerService@AtriaSeniorLiving.com with the best way to reach you, and I’d be happy to connect you with them.
I toured Holiday Dogwood Terrace and everything was excellent at this facility! The facility felt very welcoming. The cleanliness, friendliness, and staff were all great.
The staff is very helpful and friendly. The housekeeping of personal living areas is good. Communication with family is done when needed. The meals on a whole are average. I would recommend this facility to family and friends.
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Response from Holiday Dogwood Terrace
July 11, 2023We're grateful to have you and your family part of the Holiday by Atria family. We appreciate your kind compliments and will be sure share with our team.
Every time we come to visit our loved one the staff members are always very friendly, and we love that residents are always up and out of their rooms interacting with one another. The meals and dining service has gone downhill some but we do know they are working to improve that. Our loved one does enjoy bingo ad when the library comes. She also enjoyed the day trip where they went out to lunch.
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No data collected
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I had a wonderful tour experience at Holiday Dogwood Terrace. This facility would have been one of my first choices, I preferred it over the one that my friend picked. I really liked the atmosphere, it was very nice. Unfortunately for my friend the price was just more than he was able to afford. I wish that some way we could have worked it out.
The community was not what we needed. As were were in need of assisted living.
My parents lived at Dogwood Terrace for 4 years. It was the perfect place for them while they were able to live independently. Nice, caring staff.
We love it. It feels like a home away from home. Everyone is friendly. You get to know people. I visit weekly and the residents are great and friendly. My loved one is doing great and loves it. I love the freedom of knowing that she can ask for help if she needs it. The activities are great, they offer things like outings and bingo, bus services to go shopping, etc.
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Great community, this was too far from family was the downfall.
It was a nice community that is larger and had some older décor.
We chose Dogwood Terrace because of the convenience of the location, the layout of the apartments is great for seniors, and just the overall appearance of the facility, it is very inviting and more homey rather than institutional. Each apartment has their own little patio that they can do what they would like with. They do have laundry on all 3 floors. They have something different on each floor such as a library, game rooms, theater, etc. They do offer on site physical therapy which my dad is using. The staff have been great and so far my dad has been happy. I would definitely recommend to others looking.
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Dogwood Terrace was very nice and we had a good tour, but the size of the apartment for the price was much more than another facility we were looking at.
We chose Dogwood Terrace because they were the cheapest that we were able to find in the area. For the money and what they offer, it is great. The apartment sizes are nice, he has a studio and it is perfect for what he needs. I would recommend to others.
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This was a nice facility but I do not think this location is a good fix for our family. I lost my diamond necklace at this facility. I called [name removed] as soon as i noticed it missing, he didn’t find it. If my mother lived here every time i would visit i would have negative thoughts of my necklace.
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Response from Holiday Dogwood Terrace
December 3, 2021Thank you for stopping by Andrea. We are sad that we are not the perfect fit for you. If anything, ever changes, please let us know!
Mine was a virtual tour, and they really screwed it up. They didn’t show up the first time. The second time, they had audio troubles. They didn’t seem to know what was going on. Of course, this was during Covid, so it was new to everybody. But they just didn’t seem to have their act together, and it didn’t make me feel comfortable about their ability to care for my loved one. Also, to access to the building, you had to step up over a curb, and that’s not great for someone 90 years old. It just didn’t seem like it was well planned out. Also the location was not convenient for medical appointments, so we would have had to make arrangements to take him.
See what the neighborhood has to offer and what’s nearby:
Holiday Dogwood Terrace offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Dogwood Terrace 8.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 346-3111 to reach a resident at Holiday Dogwood Terrace.
To reach a resident at Holiday Dogwood Terrace call: (804) 346-3111
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.