What our family likes the most about the Holiday Rosewood Estates community is just how clean it is overall and it is a very good value. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.2
Review Score
Review Score
83 reviews8.2
Out of 10
5 star
63%
4 star
19%
3 star
19%
2 star
0%
1 star
2%
A Place for Mom has scored Asher Point Independent Living of Tyler with 8.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Asher Point Independent Living of Tyler has 83 reviews with an average "overall experience" of 4.4 out of 5.
4.3
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4.4
The food is on a scale of 1-10 only about a 5! ! My parents do not eat all their meals everyday and they now want to charge when we visit them if we eat a meal. This is not right, then give us a credit back when they don't eat all their meals ! Yet the staff eats for free everyday! The cleaning which is included in the rent is terrible! Many of the residents know and have said something to management but nothing has been done about it! The dining wait staff is not always helpful or friendly.
0.5
3
0.5
3
2.5
Response from Asher Point Independent Living of Tyler
September 19, 2017Hello, my name is Katie, I work for Holiday, and I'd like to thank you for providing this feedback. We are so sorry to hear these sentiments but would like to thank you for reaching out to share them with us. We agree food is very important and will be sharing these comments with the appropriate parties. Of course, if you have additional feedback, we would love to hear from you and hope you'll reach out soon. We are listening, and look forward to hearing from you. Thank you so much. --Katie
The food is on a scale of 1-10 only about a 5! ! My parents do not eat all their meals everyday and they now want to charge when we visit them if we eat a meal. This is not right, then give us a credit back when they don't eat all their meals ! Yet the staff eats for free everyday! The cleaning which is included in the rent is terrible! Many of the residents know and have said something to management but nothing has been done about it! The dining wait staff is not always helpful or friendly.
0.5
3
0.5
3
2.5
What they tell you prior to signing the lease is not what is exactly happening after the lease is signed. They changed things. Also the cleaning services they promise are NOT good at all. All the residence know cleaning is terrible but they don't do anything about it. The management staff is not listening. The food is not that good on a scale of 1-10 (10 being the best) the food is about a rating of a 5. The wait staff in the dining room some are friendly some have attitudes like they are doing you a favor and yet your are the paying customer! They do not offer to help or go out of their way at all. They have elected now to charge visitors for a meal and the meals are not worth it, especially when the family members living there DO NOT eat all three meals everyday so why should they have to pay once in awhile for a visitor meal! They talk a good game in the beginning when you are looking at places but the follow up on services need work.
1
3.5
1
3.5
2.5
We have had our mom at Rosewood Estates for about a month. She had a stoke two years ago that left her unable to talk. Mom has always been fiercely independent her whole life and after her stoke she lived alone but was very withdrawn. We can see a big change in her she is very happy, alert and trying to communicate. Mom looks forward to what activity will be next and has made friends with several of the residents. My brother and I were amazed at her change. Mom is still able to be independent in her apartment but can socialize with others. Rosewood staff are very caring and friendly, which makes me feel so good about her being there. The price was the best for all the amenities and services that Rosewood offers. We are very blessed to be a part of the Rosewood family!!!
5
5
5
5
5
This is an excellent community for a loved one. The staff is so very nice and friendly. The community is clean and they offer a good menu of meals. They offer activities and we are happy that she is now getting involved with. We would recommend this community for good care and value for other families.
5
5
5
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5
I have really enjoyed my stay so far at this community, the staff have all done an excellent job at making sure I am comfortable and that my needs are being met. The meals are very tasty with healthy options and perfect sized proportions. I have really enjoyed the activities they offer throughout the day including the exercise class.
5
5
5
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5
My mom is doing absolutely wonderful in her new community. She is happy with the meals that are served there. The community is clean in public areas and my mom's room is well kept. The staff are attentive and courteous. I would recommend this community to family or friends.
5
5
5
5
5
My friend has been enjoying the activities that are offered to her. The meals have been great. I would definitely recommend Rosewood Estates to family and friends. It's kept clean and organized. The staff has been wonderful communicating. I really like that the staff personal are really nice as well.
4.5
4.5
4.5
4.5
4.5
Rosewood Estates has been a great transition for dad. He has been doing very well. My dad has been very happy since moving to Rosewood Estates. We are pleased with community and the care that they are providing for dad.
5
5
5
5
5
This community is very nice with nice people all around but it did not appeal to my mom. There are long hallways and the room that was available for my mom was too far. I felt that she would always have a problem walking down or up the hallway. I don't know what I would do without A Place For Mom's help!
3
3
3
3
3
Loved the feel of the community and the independent living. With the age in place program I think Mom will be very happy there. She seems to be very pleased with the arrangements.
5
5
5
5
5
When we toured the facility we were so pleased. Once we chose it and mom Moved in things were great. She did very well and loved it. Staff changes a lot and that's hard for the elderly. Aside from that, the only other issue is the dining room. My mom hardly wants to go down to meals now, due to not having a set person to sit with or a set table. All the residents have certain seats and people they've always sat with and won't allow any other person to sit there. I think they should assign seats according to apt number. This way people branch out and everyone has a place to be. The way it is now, makes my mom feel insecure and upset to be asked to " not sit here or there". It's quite childish to be honest. Some of the elderly are a lot like small children. The staff should step up. This is after all "HOME".
5
2.5
2.5
2.5
2.5
We had so many wonderful options to look at. This was a really nice place. I liked that they had three meals a day, and the rooms were all so lovely.
4.5
4.5
4.5
4.5
4.5
Rosewood Estates is a very nice place. I am living there now and the people here are very friendly and helpful. For my particular circumstance I am on a very small tight limited fixed income and it can be a little difficult to make everything work financially.
4
4
4
3.5
2.5
The Holiday in Tyler was pretty nice, and their meal service was quick, the residents didn't have to wait too long for their meals. They were pretty good, I would give them a four out of five.
4
4
4
4
4
Things are going great with Rosewood Estates, my loved one is so much happier here! It's a clean, well kept, nice looking place, and the staff have all been wonderful so far! The place was always well maintained.
5
5
5
5
5
No institution will match a home with a loving wife and family. However, for a widower who no longer wishes to care for a large house, Rosewood Estates was the best substitute I could find. The apartments are roomy and well appointed and management makes every reasonable effort to accommodate the needs and wants of each perso n living here. The food overall is delicious and nourishing, well-balanced, and served at the table by caring waitstaff. Again, one should not expect food like one's wife of many years prepared; there are many people whose needs have to be considered in the planning and preparation of the food, and the chef, the sous-chef, and their crew do an excellent job. Activities are numerous and varied; one can participate in one, all, or none. The atmosphere is friendly and positive and the premises are maintained wonderfully well. It's the best substitution for a family home that I could find.
5
5
5
5
5
Things are going great with Rosewood Estates, my loved one is so much happier here! It's a clean, well kept, nice looking place, and the staff have all been wonderful so far! The managers are super, and have really bent over backwards to help her settle in. They even offered to help her box up and move all her things! The only real issue we've run into is that their transportation vehicle does not accommodate wheelchairs or scooters, so we are having to look into other transportation options.
5
4
4
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4
It's going really well! The kitchen staff is very caring, and about 90% of the meals are really, really good. They have pretty good variety, too. They use fresh ingredients. They were such a good price, we couldn't pass them up. There is a supervisor on call 24/7, They have an ambassador for the first 30 days to come and get you involved. They have some sort of credit system too, where you get credit for coming to activities. They have lots of different activities. It's a good fit and it's reasonably priced. The residents are allowed to have pets, it's pretty big, they don't mind if you put up a bird feeder outside. They are willing to accommodate people to help make them feel more at home. My only complaint is that there are a lot of trees in the parking lot and you get a lot of debris on the car, if they took them down they would lose the nice view though.
5
5
5
5
5
Cost is $2,500-$2,800 for a one bedroom, seems a bit high. The Apts. have only kitchenettes and no internet service. Meals are served after everyone arrives. Our wait was over 1/2 hour.
3
3
3
3
3
See what the neighborhood has to offer and what’s nearby:
Asher Point Independent Living of Tyler offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Asher Point Independent Living of Tyler 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (903) 509-9010 to reach a resident at Asher Point Independent Living of Tyler.
To reach a resident at Asher Point Independent Living of Tyler call: (903) 509-9010
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