Asher Point Independent Living of Tyler

The staff was always helpful, friendly and compassionate.

What our family likes the most about the Holiday Rosewood Estates community is just how clean it is overall and it is a very good value. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

Rosewood is going through a transition from Holiday to Atria right now. Also renovations. New residents don't get all the help they need. . They are short handed they say. Feel they are in over their heads but they are trying. Care? This is an independent life facility. There is no "care". Food is acceptable but service is poor. Food always cold. Not enough help. Activities are average. But they are trying. Value, hard to put a number to but I would make the move even if I had known what I know now. Over all I like my new home at this time.

Most of the staff are nice but some are not. The biggest problem is the care services - they don't offer what they said they had. I had the hire a personal aid for assistance I needed in morning and night. They had a Baptist ministry [name removed] who had raved over meals and had a bible study, but it was on second floor and elevator was hard to operate without the help. The other residents are nice. Yes, need improvements and honesty with services offered and accessibility of room's in apt. Cost is good for apt but should include aides services, meals need improvement for choices for those that can't eat spicy food. Entertainment and activities are good but more outings would be nice.

It was not good fit for me. The initial impression I had from my visit, and the meal I had, with the beautiful free apple pie I was given, was not based on the truth and my experience changed my impression after I moved there. I moved there in July and moved out by the end of November.

Very supportive and attentive staff. Nice apartments. Food could improve and it would have been nice to have been able to get my mom a gift certificate for the hair and nail place. They only take cash and I couldn't prepay for it.

My son chose this facility for our loved one. I'm not sure I would've picked it. The price was the cheapest. They offer activities, [name removed] is wonderful! They offer light housekeeping. I would tell someone to look around especially meal times. We do have a new chef, so far he's bringing up the rating. They are also in the process of doing so many upgrades.

There are some positives.....but there are negatives to go along.....At first the place was really good. But now that the new company took over or merged, there are some areas that are slacking. Now to give some credit, the lack of people working there has gone down so not being able to hire more staff might have something to do with it. Now the biggest applause I give them is the activities are wonderful. The director in charge of this program is wonderful and it shows that she loves her job.

There has been some recent turnover in management staff that has caused some challenges, but I am sure they will overcome it. Same goes for the kitchen staff.

I would say to look carefully at this community and see if it fits you or not.

It is has a very open concept community with a large dining area. It has an off set seating area where families can come to visit, the staff are always very accommodating and its just a very nice community.

They do good with communication but right now they are short of staff right now and the with the chef so meals are struggling right now. This is a nice place so far but I would like to check it out more.

There are a few updates that need to be done and carpeting in the building. Also I would recommend the need of a new chef that is consistent with a good variety of items and good with deserts also. They also may need another house keeper. Other than this it is a nice community that I would recommend.