Atria Willow Park

They have assigned seating for all meals. You always have to sit with the same people to eat. They have a very regimented system about which tables get to go get their food first. I guess this is necessary to prevent the same person from always being first in line, however it is not very home like when you have to always sit with the same people regardless. Also, the meals are precisely at one hour. For example, 11 to 12 for lunch. And if you miss it… Too bad. That doesn't seem right to me either. My mom only stayed there a short time. She had no complaints. These were just things I observed. The people were friendly. Mom only had a temporary need, but if she were ever to go back for a long time, she would consider going back to that same place.

We picked this community because the atmosphere felt very homey, staff was very friendly, their ratings and price. It was great! We left because she needed more care, and we felt like the assisted side was too expensive and it was closer to family in Henderson.

Lisa’s interaction with my mom during our tour helped decrease my mom’s anxiety and fears. She was very knowledgeable and sincere. The entire staff was friendly. I would highly recommend Atria Willow Park.

I have been at Atria Willow Park for four months and I love all of the residents and all of the employees! Everyone has been so great and welcoming during my time here. I give Atria Willow Park Five stars!

Though not ready to make a decision yet, but was very impressed with the facitlity. Currently out touring multiple facilities and this one looks very nice. Will definitely keep them in mind when the time comes.

Today marks the 4th month here. WE have truly loved every moment. It's like starting a new phase of life. We have made so many new friends and there's no questioning that we have developed deep feelings for everyone. Atria Willow Park is definitely a great place to live!

I could sing praises of Atria Willow Park all day. Kent and I are so happy here. We moved in a few months ago and we love the 3 meals provided daily because I do not have to cook or clean up. We love that staff are available to us 24hr, at the drop of a hat in case of any emergency or questions we have. That makes us feel so safe to be here. Lastly, We love the friendliness of the staff and the other people who live here. Everyone is very helpful. I highly recommend Willow Park, and I tell all of our friends to come and live here.

I love my apartment! I also love the food. My cousin found this place for me and I am glad he did! Whenever I ask maintenance to shampoo or clean my carpet they do. I like the people and everything here!

I love the opportunities provided in the community and I can still come and go as I please. I don't participate much in the activities, because I like going out a lot. I enjoy my independence at Willow Park.

I visited Atria Willow Park while looking for a community for my father who us moving to East Texas from Central Texas. Ria was extremely helpful and took a lot of time showing me the community and answering my questions. She has excellent communication skills and responded to my email and text questions quickly and clearly. She is easy to talk to and very friendly. While I was taking my tour two other staff members stopped to introduce themselves. The community is very active and offers many activities and support services to residents. The staff also went above and beyond to help my dad sign his paperwork. They arranged for him to sign his lease at an Atria community where he lives to simplify the process.

My job for the past 10 years, as a professional interior designer, has been to facilitate the transfer of seniors from their home environment to a new independent or assisted living community. It's a challenging job and there are many elements to such a move. It's my job to make people comfortable in a new environment. The Atria communities, both at Willow Park in Tyler and at the Arboretum in Austin, Texas, have excelled in supporting me in every aspect of my job, from touring the community and facilitating the paperwork to actually providing me with specific measurements in the new apartment. Exceptional support. Hats off to Atria!

I toured this facility in my search for a place for my step mother. It was light and bright, clean, and beautiful. They have a community garden used by the residents and a beautiful park with walking trails and seating.

My husband, daughter and I visited recently for a tour. We were greeted by [name removed] and she was so kind. We were touring on behalf of my in-laws who have asked us to check into independent living facilities for them. [Name removed] showed us the available apartments and the rest of the facility. We were greeted by several staff members with a smile and a friendly hello. The head of maintenance even shook my husbands hand! [Name removed] answered all the questions we had and helped us with some suggestions on things we hadn't even thought of. We have another facility in the area that we want to tour but so far Atria Willow Park is at the top. We will also have to do another tour with my in-laws because it's their future home to make the decision. Thank you for such a great experience!

Toured Willow Park among other places and really liked our tour. the sales representative was attentive and knowledgeable. she answered all our questions and more. We especially liked how the dining was where you could see what you were putting on your plate like buffet style. it made it more appealing. all the staff seemed to enjoy their jobs as they were welcoming and had smiles on and chatted with the residents and the residents all seemed very happy to be living there. one lady living there told us we can look all over but that we would be choosing them in the end because thats what she did. she said she has been there 10 plus years and still loves it!

[name removed] was very helpful, informative, a pleasure to visit with. She is very knowledgeable. The residents & other employees we encountered were all very friendly. The sweet potato pie we left with was outstanding. kudo's to the chef.

The cleanliness gets a 4 only because they had done construction on my mom's room before she moved in, and I am going to say the construction crew cleaned up. But, it appeared that the house keeping did not get it move in ready. There was stuff ;construction debris-small)left in the shower, the bathroom, the fridge was clean, the he freezer was nasty and had food in there and the top of the 3/4 fridge was not clean. Everything else, has been very nice and I feel clean. Activities rated a 4, however (on campus 5, off site trips, they said they can only hold 10 people and you have to be the first to sign up) I feel for a place that holds 155 of people, they should be able to accommodate more or go more often to Walmart or activities off campus)

Made an appointment to tour for my mom, and we toured several places. Overall, this place seemed the most warm and welcoming. The lunch was great, and people around us even came by to welcome my mom and reassure her that this place is wonderful. We could feel how happy everyone was here. We are currently on a waitlist for a 1 bedroom, and she is looking forward for them to call and say she can move into her apartment!

I'm a "spreadsheet" thinking guy, and I initiated an exhaustive search 3 years ago of over 110 retirement locations. I found the people at Atria Willow Park in Tyler, TX to be informed, friendly, easy to get in touch with, and responsive to multiple media means. The Community Sales Director was my constant contact and when it came time to sign a lease, the Administrative Assistant was equally easy to contact. The one thing I didn't mention is that I live 1900 miles from Atria Willow Park, but have had multiple live tours (not "canned" to only showcase the facility), and they hosted my daughter and son-in-law for a tour when they were in the area. My only regret is that I can't get there quickly enough !

You gotta see this place and tour it. So far this is a very comfortable place to live. I picked this community because of the staff, amenities, price and location.

The staff is very nice. Atria Willow Park is a very good place to live. My Mom loves it. The times I've eaten there, the food was mediocre. But there are three squares a day and choices, so I think overall it's a win. I would definitely recommend this facility to friends and family. It's the best place we saw in Tyler. for sure.