Arden Courts A ProMedica Memory Care Community in Parma

My loved one was a resident at Arden Courts and the experience was great. I would recommend this facility to others.

The housekeeping is very good, no complaints. As for the staff-In the year since I moved my sister to Arden there has been only one instance when I had a problem with a staff member and it turned out she was just a temporary and they dismissed her. The regular staff are so warm and welcoming to my sister. They show love to her and that goes from the top to the maintenance person. Every 6 months we, her family, are invited to a meeting with the director and all department heads to discuss her progress, questions we may have, and changes in medications. This is so helpful. The variety of food is very good and delicious. My sister goes right for the dessert every time. In her case she is a walker and walks non-stop and sometimes won't stop to eat so they (the dietary) makes her a grilled cheese or PBJ sandwiches so she can eat and walk. Whenever my sister falls or runs into something and bruises herself, I get a phone call assuring me she is okay. I would never hesitate to move another loved one to Arden Courts.

The care my family member is receiving at Arden Courts is wonderful. The staff understands the needs of a person with dementia. The staff knows the residents and plans activities that they can be involved in based on their memory issues. The atmosphere is very warm and friendly. I know my family member is safe and well taken care of when I leave.

Only negative is sometimes articles of clothing go missing or we find our family member occasionally wearing another resident's item of clothing. Staff is very responsive and caring. Management is professional and responsive. We would absolutely recommend Arden Courts community to other families looking for a place for their loved ones.

I wish I had found this facility a year ago when I placed my loved one in a Memory Care facility. The staff is wonderful to her. They check her toiletries needs every hour, they have tons and tons of daily activities, they encourage family to participate. They are just wonderful.

My loved one does not like the food, it's too bland. They don't offer activities geared towards my loved one. Sometimes they don't follow through with ideas. They need to be more aware of the comings and goings of the residents. The staff is nice and they do their best but they need staff that is more attentive to the residents that may tend to wander around the facility.

Staff friendly, down to earth, and kind. Families are included in multiple planned activities, as well as any going on when we visited. Our family member is always clean and her room, too. Caregivers are top-notch here! I guess we could always wish for a less expensive option, but I think Arden Courts has kept a reasonable price for the exceptional services it provides

One of the main reason we picked Arden Courts was because of all the different activities they have for the residents. The staff are very good about encouraging the residents to get out of their rooms and get involved and stay busy. They have different group exercise classes in their community center, they do sing-a-longs, art projects, word searches, memory games, and religious activities. The other day they even had root beer floats. The staff are fantastic and the nursing staff is always on top of our loved ones care. They pay very close attention and if anything looks off the assess it right away and call us with updates. Based on our experience we would recommend this community to other families.

I would recommend the community to others for their loved ones. The staff were amazing to work with. They went above and beyond to help support the family and our loved one during their short stay. The residents seemed very content here. The staff sent flowers and called to check on my loved one after leaving for the hospital, and the flowers were sent due to our loved one's death.

After having had a bad experience elsewhere, my family was thrilled to find Arden Courts of Parma. The building and gardens are colorful, homelike, and give residents lots of places to walk and be busy. The staff have been terrific both with Mom, who can be tough to work with sometimes, and with our family. We have felt welcome and encouraged to spend time with Mom. The food is very good too. But it's the dedication of the staff that makes this place special. They work hard and really care.

Mom has vascular dementia and was at Arden Courts of Parma for a little over a year. Her care during that time was excellent. The staff is experienced and many have been there for a long time. Mom is a wanderer and loved walking down the different themed wings, which kept her busy. The setting is very home-like and the garden path outside was nice to walk. The activities director did a great job as well as Sean, the current executive director. Sean is phenomenal with the residents and communicative with the family. The food was good too. We are so sad that ProMedica does not accept Medicaid but highly recommend to anyone seeking memory care that is able to private pay.

Arden Courts of Parma has exceeded our expectations in every aspect. We saw immediate improvements in our mother’s general well-being. The staff is exceptional. Every interaction we have had with staff members, from caregivers to administrators to healthcare specialists to kitchen workers has been infused with their genuine care for our mother and for us. We could not be happier.

Their facility is more for memory care, so if they are independent it's not the best place. They had a dog at the facility for the residence and the rooms were small with a shared bathroom. If you need memory care I would recommend this community. I would have liked to see more physical activities for the residence.

They communicate very well. The residents seem to be well cared and happy. The rooms are a little small. The food is good, they have a good variety. I like the layout of the community they have four wings and a secured outdoor area with a walking path.

Our sincerest & deepest appreciation to the staff at Arden Courts of Parma. They were a team of angels who took care of our Dad for 18 months. Very professional and caring, providing the respect he so deeply deserved.

arden court was great for my wife ([name removed]) until the virus hit. we have not been allowed to be in touch with her but arden court has been most caring in helping us set up face-time and allowing us to talk to her via her window.arden court has been most helpful during a difficult time . special thanks to sean as he has gone above and beyond in his efforts . while staying within the rules of the current day. we are very pleased with arden court. as i speak all the [name removed]. [name removed]

I began visiting the residents...after being “adopted” by a few of them. Every week, we find things to do or talk about. There’s laughter, activities & a wonderful staff who knows and understands every person here. The leadership & team at ArdenCourts do a wonderful job of helping & celebrating the lives of their special residents as well as their families.

My dad has been at Arden for both short term and long term care (several years ago for a period of 18 months and again recently for a short term period of about 3 months). The staff there is incredible and many are very tenured! Some even had remembered caring for my father over 8 years ago when he was there for an extended period! They even found old pictures of my dad when he was there and gave them to us ?? The director, [name removed], goes above and beyond, as well as the rest of the staff. They care about their residents like their own family. They are engaged with activities throughout the day! They also have events where family and friends can participate. The food is very good! The facility is extremely clean! I can’t say enough good things about Arden. It’s a great memory care facility for a loved one suffering from this awful disease.

I can't speak to the value but all the staff are friendly & helpful & caring

We are new to Arden courts in Parma and we couldn’t be happier! Mom is 86 with some dementia and they are so good with her- as with all the residents! The employees are very dedicated and compassionate! Cleanliness is also a priority at Arden courts- which is good- because my Mom likes everything clean! The family support is also a positive- I highly recommend Arden Courts!