Arden Courts A ProMedica Memory Care Community in Parma

I would like to thank all who are involved in helping me and my wife enjoy the different programs at Arden Courts. They are so nice to attend, and I enjoy seeing my wife enjoying her favorite things again. It's been so long. These events will last in my memory forever! I was able to enjoy a cup of coffee with my wife early in the morning while she looked out the window pointing at the beautiful scenery. I would like to again thank all of the staff for the great times I can have with her while she is in their care.

My wife has been a resident at Arden Courts of Parma for 2-1/2 years. The people who work here are the most patient, caring, and compassionate people I've ever known. This place is very clean with a cheerful atmosphere. The entire facility is one level without any dangerous steps or confusing elevators. Residents have full access to the entire facility and they aren't locked inside any areas or behind any doors. 12 residents live in each of 4 distinct neighborhoods with each resident having a private furnished room with bathroom, closet, dresser, and nightstand. Each neighborhood has its own living room with tv, intimate dining area, and residential style kitchen with good food. Residents have access to the outdoor, paved, landscaped 1/3 mile walking path that has gazebo, patio, benches, chairs, and tables with umbrellas. There's also a large community room where everyone gathers for various activities and live entertainment. This is the best facility I toured for my wife of 56 years.

The entire staff at Arden courts has been very professional and caring for my mother. We had a very bad experience at a prior home and the difference is night and day. The level knowledge and experience is very evident in the staff. The communication with the staff is very good which gives me comfort in knowing that mom is being well care for. I highly recommend Arden court and have several times to friends seeking care for their parents George Fox

My mother has been a resident of Arden Courts of Parma for nearly two years. She has had great care during this time. The nursing staff is attentive to her needs, and the Care Partners assigned to her care are attentive and responsive. She is very happy at Arden Courts of Parma.

My mother has had dementia for several years. We put mom in Arden Courts 2 years ago and have been very satisfied with our experience here. The staff are very loving- always smiling and calling each resident directly by name. There are daily activities geared to support memory care patients that vary daily. Communication between staff and family is very good, and there are “social” events for families and their loved ones at least once a month. I highly recommend Arden Couts.

Arden Court is the perfect place for my husband. The staff is kind and everyone of them knows his name and enjoys talking with him. The activities keep him involved. The food is great. The nurses and staff are great with his medicines and I know when I’m not there that he is well taken care of, you could not ask for a better place to put a love one. You will love the beautiful walking path on nice days. It’s bright and cheery inside also and you can even bring your dog to visit.

Arden Courts is a real blessing. The staff is very kind to my family member, who can be difficult at times. The staff individualizes services based on the persons needs. There is a family home setting feel to Arden Courts. The staff knows not just the residents on their cottage but all of the other residents. I feel very confident in the care my family member receives.

My loved one was a resident at Arden Courts and the experience was great. I would recommend this facility to others.

The housekeeping is very good, no complaints. As for the staff-In the year since I moved my sister to Arden there has been only one instance when I had a problem with a staff member and it turned out she was just a temporary and they dismissed her. The regular staff are so warm and welcoming to my sister. They show love to her and that goes from the top to the maintenance person. Every 6 months we, her family, are invited to a meeting with the director and all department heads to discuss her progress, questions we may have, and changes in medications. This is so helpful. The variety of food is very good and delicious. My sister goes right for the dessert every time. In her case she is a walker and walks non-stop and sometimes won't stop to eat so they (the dietary) makes her a grilled cheese or PBJ sandwiches so she can eat and walk. Whenever my sister falls or runs into something and bruises herself, I get a phone call assuring me she is okay. I would never hesitate to move another loved one to Arden Courts.

The care my family member is receiving at Arden Courts is wonderful. The staff understands the needs of a person with dementia. The staff knows the residents and plans activities that they can be involved in based on their memory issues. The atmosphere is very warm and friendly. I know my family member is safe and well taken care of when I leave.

Only negative is sometimes articles of clothing go missing or we find our family member occasionally wearing another resident's item of clothing. Staff is very responsive and caring. Management is professional and responsive. We would absolutely recommend Arden Courts community to other families looking for a place for their loved ones.

I wish I had found this facility a year ago when I placed my loved one in a Memory Care facility. The staff is wonderful to her. They check her toiletries needs every hour, they have tons and tons of daily activities, they encourage family to participate. They are just wonderful.

My loved one does not like the food, it's too bland. They don't offer activities geared towards my loved one. Sometimes they don't follow through with ideas. They need to be more aware of the comings and goings of the residents. The staff is nice and they do their best but they need staff that is more attentive to the residents that may tend to wander around the facility.

Staff friendly, down to earth, and kind. Families are included in multiple planned activities, as well as any going on when we visited. Our family member is always clean and her room, too. Caregivers are top-notch here! I guess we could always wish for a less expensive option, but I think Arden Courts has kept a reasonable price for the exceptional services it provides

One of the main reason we picked Arden Courts was because of all the different activities they have for the residents. The staff are very good about encouraging the residents to get out of their rooms and get involved and stay busy. They have different group exercise classes in their community center, they do sing-a-longs, art projects, word searches, memory games, and religious activities. The other day they even had root beer floats. The staff are fantastic and the nursing staff is always on top of our loved ones care. They pay very close attention and if anything looks off the assess it right away and call us with updates. Based on our experience we would recommend this community to other families.

I would recommend the community to others for their loved ones. The staff were amazing to work with. They went above and beyond to help support the family and our loved one during their short stay. The residents seemed very content here. The staff sent flowers and called to check on my loved one after leaving for the hospital, and the flowers were sent due to our loved one's death.

After having had a bad experience elsewhere, my family was thrilled to find Arden Courts of Parma. The building and gardens are colorful, homelike, and give residents lots of places to walk and be busy. The staff have been terrific both with Mom, who can be tough to work with sometimes, and with our family. We have felt welcome and encouraged to spend time with Mom. The food is very good too. But it's the dedication of the staff that makes this place special. They work hard and really care.

Mom has vascular dementia and was at Arden Courts of Parma for a little over a year. Her care during that time was excellent. The staff is experienced and many have been there for a long time. Mom is a wanderer and loved walking down the different themed wings, which kept her busy. The setting is very home-like and the garden path outside was nice to walk. The activities director did a great job as well as Sean, the current executive director. Sean is phenomenal with the residents and communicative with the family. The food was good too. We are so sad that ProMedica does not accept Medicaid but highly recommend to anyone seeking memory care that is able to private pay.

Arden Courts of Parma has exceeded our expectations in every aspect. We saw immediate improvements in our mother’s general well-being. The staff is exceptional. Every interaction we have had with staff members, from caregivers to administrators to healthcare specialists to kitchen workers has been infused with their genuine care for our mother and for us. We could not be happier.

Their facility is more for memory care, so if they are independent it's not the best place. They had a dog at the facility for the residence and the rooms were small with a shared bathroom. If you need memory care I would recommend this community. I would have liked to see more physical activities for the residence.