Arden Courts A ProMedica Memory Care Community in Farmington

If I had to choose one word to describe Arden Courts, it would be "home". When I was visiting memory care facilities, I would have never imagined I would have found a place so similar to a home environment. The layout includes 4 separate houses, each with their own dining room, living room and kitchen and they are connected into one building which has a community room and a beautifully landscaped outdoor area with patio, gazebo and walking paths. I recently moved my Mom into the Garden House and I am impressed with the quality of the care my Mom receives. I have never met such friendly and kind people who are dedicated to their jobs. I feel so good my mom is part of this community.

Arden gives are peace of mind. I know my mother is cared for with new friends, wonderful grounds to walk and the best folks around to care for her.

The Arden Courts management and staff go beyond the call of duty there treatment of residents is the best kindness possible. Absolutely the best I've seen.

After experiencing the death of my wife, having my sister need the same care for memory loss, my sister has the luck of being in a place offering respect and dignity.

Everyone at Arden Courts is wonderful. When first brought cousin in the transition was smooth. They make sure she is included in activities and talked to even though she's non verbal. When I visit she is always clean and properly dressed the place is kept really clean bed is always made, bathroom clean nurse are and take time to the resident.

The staff and worker are very accommodating. The true hero's are the caregivers that work nonstop with the residents. Bumps in the road in the beginning. An orientation process would be beneficial to meet everyone and know who to contact regarding specific issues (i.e., billing, cleanliness, meals etc.) The residents are clean and neat. Activities are great! Overall the facility is comfortable and secure.

staff is extremely patient and caring, while doing a difficult job

I am very impressed and happy with Arden Courts. My wife of 51 years suffers with Parkinson's Disease and severe dementia, and this is the perfect place for her. The "home-like" setting there is very comforting to her, and the staff is not only friendly, but very caring and loving. After so many years together, I at first had trouble leaving my wife at a facility, but the great work by the aides, nurses and social staff has given me confidence I made the right decision. I highly recommend Arden Courts!!

The staff at Arden Courts of Farmington is excellent. They show so much care and concern for their residents. I would recommend this community for someone who has dementia and needs 24/7 assistance because they have dementia.

AC leadership came in while on vacation to expedite my wife's entry when memory care became essential to safety & security. Over the past year, we have experienced countless incidents of staff going above and beyond typical job requirements to ensure the residents and the facility were well taken care of. Great team work and dedication to helping each other deliver excellent care. All departments are led and staffed by experienced professionals who do their best to make Ac residents and staff feel valued. Front office, nursing, aides, food service and maintenance have been consistently helpful and professional.

My mom improved because she was able to finally relax in a stress-free and caring environment. I know that the peaceful conditions at A.C. greatly Contributed to her improvement. Mom & I are now closer than we have ever been. Thank you.

We chose "AC" Farmington after touring 4 facilities with excellent ratings for memory care in the greater Hartford area because: 1) They have great ratings, reviews and specialize in Memory care. 2)The facility's family-oriented & resident accessibility, happy faces and socialization by residents & staff alike, design, size, private rooms/ensuite baths, highly trained & caring staff, comprehensive activities, well maintained building & extensive grounds really stood out. 3) parent company Promedica resources and non-profit focus upon residents not profits. From her first day, the well conceived assimilation process through 5+ months of caring professional staff, medical supervision, excellent food, great activities, excellent maintenance/cleanliness and extensive social engagement have lifted our loved one's spirits and rebuilt declining skills and self esteem. We are welcomed by name every week and encouraged to participate in daily activities. Very pleased and thankful.

In late summer I was hoping that my husband who has Alzheimer’s and who was hospitalized in June for pneumonia would recover sufficiently to return to a memory center setting. Sadly this has not happened. He has improved slightly but not to the level he was at prior to hospitalization so I will need to leave him in a nursing home setting. However in the process of looking for memory care settings I did visit Arden Court Farmington. I was very impressed with the facility and wish I had seen it earlier in my husband’s disease progression. I am deeply appreciative of the many courtesies that Arden Court extended to me and their remaining in touch with me as we tried to determine what was the best kind of setting for my husband.

My husband moved into Arden Courts at Farmington about one month ago. The staff takes a team caring approach. Everyone from the Director [name removed] on down are hands on. [name removed] spent an hour walking the facility with my husband because he was having a particularly bad day. The nurses [names removed] are two of the most caring and compassionate young men I have ever met. The care staff know my husband and are always helpful and willing to spend time with both of us. [names removed] are the staff that I have gotten to know. They already know his likes and dislikes, always have a smile for him and have bent over backward to make his adjustment as easy as possible. I like the way Arden Courts is set up with four small cottages that have bedrooms, a dinning room and living room in each. The yard is huge and as long as the weather is nice residents can come and go to the yard whenever they want to. If you want a small cost community with caring staff check them out.

We chose Arden Court for our father last Feb after touring at least 10 local options. The staff at Arden Court make eye contact and warmly greet each other & visitors. They interact with their clients and each other with patience & kindness. I visit multiple times a week and this is a consistent truth. Arden Court in Farmington is a community that reflects respect and compassion in all facets: stars include caregivers [names removed], too many to name them all. We know our father is treated as a respected member of the Arden community and are grateful every day for the care he receives.

In such a difficult time looking for placement for a parent especially over the holidays I was so thrilled to have met [name removed]. She listened so patiently. She was able to assist us in deciding the correct placement for my dad. I feel especially comfortable knowing that when we do Place dad with her he will be taken care of. It is because of her we chose Arden courts and I know we did the right thing

My loved one is a resident at Arden Courts in Farmington. I wish they had more staff, but that seems to be a problem everywhere. The staff that I've met are lovely. It's hard to assess Value for Cost, as thousands of dollars a month to care for our neediest patients is insane in principle. Our health care system needs revamping in all areas. However, this is what we have and Arden Courts does a great job. The people there are great. I would recommend this facility to others.

Arden Courts offers all the expected services and does very well in all of them. Very friendly and communicative staff. My favorite thing about this facility is that they don't feel the need to involve me in the mundane, day-to-day decisions, which has been a great relief for me as a caregiver. You can be as involved as you want to be -- no pressure from the staff to be involved. The activities they provide for the residents are A+.

A great place with staff who truly love the people they take care of!