American House Hampton Village

American House Hampton Village is a friendly environment. The caregivers take care to meet the needs of the residents. The facility is clean and modern. Culinary services have improved 100% since American House took over. They understand the importance of good nutrition and mostly healthy choices. I have lived here for almost six years, under two previous ownerships, and appreciate the changes put into place, especially with culinary services. Weekly entertainment is also a favorite among residents, including myself. Hampton Village is worth a second look.

What our family likes the most about American House Hampton Village community is that the caregivers are very compassionate and they are great with mom. She enjoys the meals there as well. The chefs make delicious meals.

Overall, we are satisfied. We are doing her laundry and a lot of clean up so there is not a lot for housekeeping to do. Sometimes the patient care staff is a little lax. The food quality is adequate, kitchen staff we would rate at a 4. I wish there were more activities. But I understand that not a lot of residents want to participate so therefore it is hard to evaluate. Maintenance staff is awesome.

Our favorite thing about the Anthology of Rochester Hills is by far, the staff is composed of kind hearted, loving caregivers. They take care of my mom well, but also support and encourage my dad( who visits her daily). The atmosphere is beautiful which is also nice. Based on the experience we have had so far, we would definitely recommend this community to others.

We picked this community, because it was one set price, and it was new/clean and I was naive. I would tell a friend to keep looking. They can improve, by hiring more qualified staff and pay them more. I dont recommend it.

For my Mom, the outside area of the community as well as the lack of independent living options drove us to make a chance. Overall we were happy with the short term respite care, but you could see right upfront the struggle they had to get the medication processes correct.

I liked the staff-to-patient ratio. They were very aware of my husband's issues and kept me apprised of anything that happened or if he needed to be taken to the hospital. Even after he went on hospice care, they still called me with updates, which I appreciated. Overall it was very nice. The staff were very caring and compassionate, and I really appreciated the good job they did with him.

The caregivers and medical staff at Anthology of Rochester Hills are outstanding. The staff is extremely kind to my loved one and all of the residents and their family. Staff members are always willing to help. The meals at Anthology are okay, for those that are not on a special diet. Their availability of snack items vary. The salon at Anthology doesn't seem to be very efficient. The activities are as good as could be expected, taking into consideration such a wide range of interests among each of the residents. I think the caregiving and kindness of the staff at Anthology of Rochester Hills is enough to warrant me not shopping elsewhere.

After a few days, clearly noted that staffing was a serious problem. Many day and nights shifts I discovered there was only caregiver or two for 32 residents. Staff was poorly trained and little accountability.

I did have to get on them about getting some things done such as giving my loved one showers and since then things have been resolved. They were short handed which was affecting some things, but the people that are there on a daily basis are great. They do do outings with the memory care residents once a week and we like that. Memory care is a flat rate no matter how much care they may need. I would tell others that this goes for any facility, you just have to stay on top of things and visit your loved ones. Overall we have been pleased with Anthology of Rochester Hills.

My siblings and I toured many senior places for our mom and we are glad we chose this place. Everything has been great and could not be happier with our choice. If you are looking for family- go here.

Overall I thought it was a nice place, the staff were friendly. But when we went to tour there was not a lot of activity which was what we were looking for for my mom. The residents were all hanging out in their rooms. That is why we decided against them.

They seem to have a lot of activities for the residents in the community. You should come do a tour and decide for yourself. If you are on this road and need to come to a decision this is a good place to check out.

Overall it is a fabulous place. Everything is done well. The staff is great. The only concern was dealing with medication, the community worked closely with me about the medication corrections. The evening hours was when we had more of the issues. I had to be on top of it to work with the community on getting this resolved.

My loved one said the staff wouldn't answer their call button. Their was garbage that was left out, and the food for four days. The community was supposed to be filling medications for my loved one and it wasn't happening correctly for all the medications.

It's a very nice community, The staff is very friendly. The food is good and they have a good variety. I would recommend this community to others.

The overall appearance and cleanliness of this community really stood out to us in the beginning, and the food they serve is very good. The rooms on the memory care side are fine, and we would recommend this community to a family or friend.