10 Best Assisted Living Facilities in Thompsontown, PA

Definitely an interesting task balancing my interactions vs my Dad's and the fact that they were in the beginning of a management restructuring when he arrived. It has gotten better in many ways. The number of people who show they really care and know my parents is something special. The current executive director and head of medical are wonderful. They have monthly resident meetings and do everything they can to address any legitimate issues that arise. They have also been very helpful to me since I live 6 hours away and cannot always be there when things come up. While there has been a significant turnover but even my Father is happy with 90% of the staff. For the meals it has been really up and down as the chef has changed a number of times but the current one is pretty good. The biggest problem with the dining room today is sometimes they are short staffed for servers.

Great, friendly staff always attentive to our mother’s needs. She has been a resident for about 12 months and is happy at the Bridges at Bent Creek. We love the facilities for our visits where we can cook and have a family gathering.

For my loved one's long term policy, they need a form filled out and sent in at the end of the month and the invoice hasn't been done properly several times. I also didn't receive a statement for September from Brookdale before payment was withdrawn from her checking account. Hopefully these issues improve. I get tired of having to make phone calls to SHIP and Brookdale.