6 Best Assisted Living Facilities in Crestview, IN

It's not worth the money for my loved one's level of care and I'm sure the staff are aware but they would rather keep getting paid. They are nice people, but my loved one and other residents feel differently when I visit, so I plan on bringing her home next month.

We are thankful that we found Brentwood for mom. After breaking her hip we were not sure what to do next. The hospital sent her to rehab and that lasted only 24 days before another move was needed. Being out of state we were unsure what to do. We called a place for mom and they recommended Brentwood. We visited with [name removed] and toured the building. They actually do what they say, care. Mom is in a good place and we feel she is well cared for. Between my sisters and myself who which we could be more available, we thank the staff at Brentwood.

I do think that the staff & everyday workers are very kind, attentive, and professional. Cedarhurst is a beautiful facility, the building itself is beautiful and lovely to look at. My loved one has a good view from their patio, which overlooks the courtyard filled with freshly planted flowers and vegetables. It's very nice. When it comes to communication between the community and our family, the nurses and CNN's are quite good at communicating. I have, however, had some issues with administration. They were supposed to give me a call about something, but they never did. Thankfully I'm very proactive and I was able to take care of the things that were lacking. I'm not saying this to complain as there's no perfect place, but for example: Cedarhurst only has certain contracted hospice facilities that they allow in. The hospice we wanted to use was not allowed in the building and that wasn't communicated with us in the beginning. It's not a big deal because the hospice we ended up using was great, but it still should've been communicated because people typically have personal preferences for that sort of thing. Also, to my knowledge there's no Director of Nursing on-site. There's no office for that person in the building, so I believe she's based out of Corporate. She does visit the building sometimes, but again, she does not have an office in the building where you can directly call her or stop by to visit. I've never had to communicate with someone through email only, but that's how it is here. She can't be reached by phone, you have to send a message so that you can be contacted via email. I tried to leave a message for her to call me once and that didn't go too well. This may be a transitional thing, because there was a Director of Nursing in the building previously. But I again, used my persistence to overcome those communication issues. These are all things I've expressed to them, and every issue I've had has been resolved well. It just took a bit longer, which is ok because no place is perfect. Overall I would recommend Cedarhurst of Dyer to others