Valparaiso Senior Village

I would not recommend that place for someone with even mild behavioral issues as most memory care patients have, they were not well trained or experienced. The charge nurse pretty much said my mom was disrupting there routine and wanted to put her on an antipsychotic drug. A few days later mom ended up in ER unresponsive very close to death and placed on hospice. They refused to have her back in the facility despite the fact that she was totally unresponsive, she died a few hours later in the ER. This was [date removed]. So no I would not recommend the memory care unit to anyone.

My mother recently passed after 2.5 years in the memory care unit. Overall, the actual caregivers were fine…helpful and gracious, did their best. However, I felt that communication with the administration was poor. Towards the end of her stay, hospice was involved at my request. Information that I believe should have come from admins at the facility was channeled through hospice, with no follow through by admins. Recommendations for changes in her care, including for a personal assistant, were made to me but when I brought this up with administrative nurse, she did not follow through with any additional info. After mom died, there were issues to be addressed by building admin and several phone calls went unanswered. It was impossible to follow through with corporate because the phone number they list doesn’t work and they only responded with an automated return message when I texted them online. My numerical rankings are affected by disparity between caregivers & administration.

This facility states they have a memory care unit that meets your loved one where they are and tailors care to their individual needs but it is clear they know nothing about dementia/Alzheimer’s disease and are not interested in caring for those who have difficulty adjusting to their new surroundings and failing health. They want to care for those who are independent and can care for themselves and if your needs are beyond that, your loved one is labeled difficult and the staff will call you multiple times per day to discuss all of the negative characteristics of your family member and ask that YOU come and care for them! If you cannot be with your family member all day they will offer that you can hire a health care companion (approximately $35-37 at your cost)to sit with your loved one. They will not assist in bathing or toileting your loved one and you will ultimately be responsible for bathing them and getting them changed because your loved one “refused” their help.

We would recommend to others and have already done so. We picked this community because it was good and they accepted Medicaid. Only Disappointment is with the Rx system in place.Very difficult to make the many prescription changes weekly & monthly as needed for Parkinson's with two additional people / offices in between the Dr and patient.

My dad has been in Valparaiso Senior Village’s Memory Care unit for a little over a month now and I am quite pleased. All the staff, from the receptionists to the CNA’s to the executive Director, shows much care for my dad’s well-being and happiness. They also have been helpful in putting me at ease to know he is in good hands with them and I can start to enjoy being his daughter again rather than his caregiver. Search no more if you are looking for a new, nice home for your LO! I appreciate all that they do!

I am happy to say that I have found the perfect place to live for this time in my life! From wonderful meals, help, if I need it, and a myriad of new friends. VSV fills my needs!

I really like it here. All the activities are fun. We go shopping, the food is good.

What a wonderful place!! We could not care for ourselves any more safely and this is a wonderful safe, clean, well planned, wonderful personal place. Love it here.

My loved one was only there for 2 weeks and then she passed away. My loved one was always very willful and I don't think they were able to handle her personality - I felt she was more than a challenge for them. After being sent to the ER, she was going to be placed on hospice, but they refused to take her back which was very upsetting. She later passed away in the ER.

Overall great experience at Valparaiso Senior Village. Staff is very friendly, and community is very clean! Would recommend to community!

I'm the senior center coordinator at the Duneland Family YMCA. Some of the participants of our Y group go to Valparaiso Senior Village for a monthly lunch and play our Domino (Mexican Train) game along with some of the residents there. The staff is welcoming and enthusiastic! We feel very comfortable and are so glad we can enjoy time there. The meals served are very delicious and good. This place is a blessing to our community and offers a nurturing environment to our group! We look forward to every visit. I can't say enough about the awesome treatment.

I love the village. Everyone is super nice and I have many friends. I have been here for 3 months, and the staff has been very pleasant, proffessional and welcoming.

The bathroom on the first floor is so heavy, that you can't open it with a walker.

Food is wonderful. I love lots of fun and have made a lot of friends.

The staff is wonderful. They are helpful. I wasn't sure about going to a home, but I'm glad I did. I enjoy everyday and the residents around me.

This community was recently reopened with new owners and new management! It was updated very nicely and the staff is friendly. I noticed different activities happening while we were there and residents smiling. Looking forward to another visit!