10 Best Memory Care Facilities in Etiwanda, CA

The public bathrooms weren't cleaned enough and not enough attention to details (corners of the floor etc). Some of the staff went above and beyond to be helpful. My mom needed a little more assistance toward the end and they weren't allowed to help with bandages. They did help her with laundering some larger items such as blankets. The dining room was very nice but my mom often complained that the food was never hot. They had lists of activities daily even though my mom wouldn't participate in them. She only liked to go to a weekly Deals and Steals event. I visited several places before choosing Merrill Gardens, and my mom had the same basic cost (other than adding additional assistance in the last 6 months) as when she initially moved in. They were raising their prices when she passed. The management was accommodating with my mom's request to host a few friends for Happy Hour in the common space living room on Fridays (outside guests). I hosted a staff lunch when she passed to thank them.

My 99-year-old mom wanted to age in place at home, but it reached a point where she needed something more. She moved to Sunrise in Nov. 2022 and lived there briefly – first in assisted living then reminiscence — until she passed in July. The staff from top to bottom could not have been more accommodating, caring, and empathetic. They became an extended family. Upon visiting, they always found time to discuss my mom's care or address any issues with compassion and professionalism. As her memory began to betray her, she was often melancholy. Yet staff kept her engaged — bringing her to the main room to interact with other residents, participating in activities, or escorting her for a walk around the garden. They never gave up her! I wasn't able to be there in time when she passed peacefully in her room. However, a member of the staff was there with her, holding her hand to the end. There are not enough stars here to rate that level of dignity and compassion. Thank you!

They could use more staff. The existing staff are all super hard working and quality caregivers. The facility is old but clean. I go often, at least weekly and it is always clean. Some meals are done well, but too often I see hot dogs, or lunch meat on white bread and chips served at lunch/dinner time. They should be conscious about salt intake in elderly. I hear breakfast is good, but it often has sausage, which again is very salty. Overall, the staff care a lot and do their best at all times. I love the nurse there. Everyone is kind.