Senior Living Apartments in Old Sturbridge Village, MA

Our problem there was office staff. The people working with my mother were excellent. But office staff never responded to voicemails. They come in a 11am and I don't know when they left. I tried to contact [name removed] several times to no avail. The person answering the phone, after I told her my mother had died and I needed to talk to [name removed] didn't offer condolences. When I told her it would be nice if, in the future she did, she said she wasn't that kind of person.

The place is immaculate! The companions and staff are super friendly, nice and treat the residents with respect! It's worth the money. And mom is very happy there.

The atmosphere is very good. My mother's room is very nice. She has a nice 1 bedroom with a living/kitchenette area with a good size bath. My parents were in a 2 bedroom 2 bath which was very comparable in price to other places. 2 bedrooms were hard to come by and we didn't see any other places that offered 2 baths. When my father died, we moved my mother to a 1 bedroom. Although my mother wishes she could be in her house, she is better here where she has made some friends and has some activities other than just with family members. She now realizes she is better off here. She does like her little apartment. The food is up and down as they have problems keeping people. Probably like anywhere else.