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It's seven months since we moved into our apt at The Residences at Highland Glenn Westwood, MA. Our Mgr, [name removed] and her staff have made us feel so welcome. All questions and requests have been addressed immediately. The many social events at the Residences have allowed us to make new friends and our dog is very happy here as there are other small well behaved dogs to socialize with. This is a home run of a place to live and enjoy life.... Read more
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A Place for Mom has scored Residences at Highland Glen with 9.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Residences at Highland Glen has 20 reviews with an average "overall experience" of 4.9 out of 5.
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It's seven months since we moved into our apt at The Residences at Highland Glenn Westwood, MA. Our Mgr, [name removed] and her staff have made us feel so welcome. All questions and requests have been addressed immediately. The many social events at the Residences have allowed us to make new friends and our dog is very happy here as there are other small well behaved dogs to socialize with. This is a home run of a place to live and enjoy life.
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Response from Residences at Highland Glen
January 19, 2024Thank you so much for your review. We have many new residents who move here from out of state in order to be closer to their families in Massachusetts. It is often challenging to make the transition of everything being new. I'm happy to hear that your experience has been going so well.
In 2019, after many years of living in our four-bedroom, three-bathroom home by ourselves, my wife, [name removed], and I decided to sell our home. Our four children had moved out many years before. Because we didn't know what to do, we decided to rent for a year and check out different options. My wife's friend recommended Residences at Highland Glen. Her mother had lived her last five years here and they both loved it. In January, 2020, Covid hit when we were in Florida. When we came home, with everything shut down, we decided to sign up for another year through June 2021. We since have decide to stay here. We love it here. [name removed], the manager, is wonderful and very efficient.[name removed], the maintenance man, is great and answers every call in a prompt and professional way. Thank you.
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Response from Residences at Highland Glen
December 22, 2023Thank you very much for taking the time to write this review. I'm delighted that you decided to make our community your new home. I am so proud of the fact that we have so many residents who have lived here for many years.
My husband and I have been living at Highland Glen in Westwood for more than sixteen years. We both have been happy with our decision and plan to stay. We love the convenience of the elevator and enjoy our balcony and walking around the grounds that are clean and easy to manage. The residents are friendly and enjoy the social gatherings that are offered throughout the year. Service, when needed, is professional and thorough. Management and maintenance are quick to respond and always respectful and get the job done.We are a caring and welcoming community and I believe we are all here to live our best life.
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Response from Residences at Highland Glen
January 19, 2024Thank you for all of the wonderful comments! We are proud that you have called our community your home for over 16 years.
Residences at Highland Glen is an amazing place to live. I have lived here 9 months and only have the highest regard for the community and for the level of care and commitment that is shown to the residents. From the minute I walked in the door to inquire about the property, the property manager was so hospitable. She made me feel so special. In less than 24 hours, I know that this is the place to choose to live. The amenities are terrific. What matters most is if there is something that needs attention, the property manager does everything to resolve it in a very quick way. The apartments are beautiful, the residents that live here are so very nice, and the property manager is great and professional. Don't think twice about moving here! It is a wonderful community!
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Response from Residences at Highland Glen
January 19, 2024We are pleased to hear your very positive comments. Our goal is to make each and every resident feel special and know that their needs will be met.
I have been a resident here for 5+ years and have made many good friends while living here. The apartment (2 bedroom) is spacious and very comfortable. [name removed] goes above and beyond to make the residents happy. It truly was a great move for me.
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Response from Residences at Highland Glen
December 20, 2023I am pleased to know that you have had a wonderful experience as a prospect as well as a resident. I am very appreciative of your taking the time to tell us!
Highland Glen has been and continues to be a place where I can feel safe and enjoy the comfort of a two bedroom, two bath "home", having most of my belongings after downsizing. Our manager goes over and above to make every activity or gathering an enjoyable, fun time and is always willing to help in any situation possible. Maintainence is available and helpful to all who need it. The buildings are well kept, always clean and inviting. The grounds are beautiful and well maintained, we even have a greenhouse where residents who like gardening can have an area of their own to grow veggies. One of the helpful and much appreciated features is our valet service, where 5 nights a week you can put your garbage and recycle articles outside your apartment door for pickup! If I decide to take a vacation, I feel confident in leaving , knowing that my home is safe and in good hands.
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Response from Residences at Highland Glen
December 20, 2023Hello, I am happy to hear from you and that you like living in an access controlled property, making you feel safe and comfortable here. Our resident events are a fun way to meet people and it is always wonderful to hear positive feedback. The gardening club is a nice addition to living here as you can learn how to grow organic vegetables and take home what you harvested! Thanks again for your comments!
When I searched for a possible place to move to, this beautiful location came up. I contacted the property, and was so pleased to get a prompt response. I met with [name removed], and immediately felt at home. She was, and continues to be the nicest, kindest and most caring person. I fell in love with my apartment and moved in a week later, thanks to [name removed] and all her professional help making the transition so easy. The property is very well maintained and everyone is so friendly. I could not be happier!
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Response from Residences at Highland Glen
December 20, 2023Thank you for your comments. Moving is a difficult transition for anyone however, especially challenging as we age. I am committed to making new residents feel at home and I'm happy you felt comfortable.
I have only lived at Highland Glen since September but have already been to two gatherings for the residents. I was impressed with how welcome everyone made me feel. When I meet people in the elevator or around the grounds they introduce themselves and ask how I am doing. The grounds and buildings are well maintained and I especially appreciate how quiet it is. Sometimes I think I'm the only one on my floor. I look forward to many years at Highland Glen.
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Response from Residences at Highland Glen
December 20, 2023I am grateful for your comments. I believe that living at a property where there is a strong sense of community is key. The ability to easily make friends is also very important given that many of our new residents come here from out of state to live closer to their family in Massachusetts. Many comment how quiet and peaceful our property is which I am also very proud of!
I have lived here for over 13 years and have only good things to say. It is quiet, clean, well-maintained, a beautiful setting, and most of all I feel safe here. Management is top notch and always there to listen and help out. It is wonderful to have neighbors that are also 55+ years so noise or other problems are not here as opposed to other complexes. Having neighbors and social events that bring about friendships and a caring environment are a wonderful benefit. Even during COVID-- it was nice to have neighbors watching out for one another. I've lived here a long time and plan on staying as long as the good Lord allows.
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Response from Residences at Highland Glen
December 20, 2023I am happy to have you here for over 13 years. That speaks volumes! People taking care of each other is so important as we get older. I'm proud to say that it is very evident here.
After looking in many municipalities around Boston for a safe, clean, convenient, friendly residence we found Highland Glen. After owning for many years we just wanted something with less hassle, yet quiet and near our family. We found nice people, good and attentive management and the only snow I deal with is on the windshield. Amenities like the gym, club room and valet trash/recycling are very convenient. For those that like games, conversation, book club and monthly social gatherings it allows making new acquaintances simple. Almost forget the absence of surprise expenses for repairs and the excellent responsiveness with any maintenance as very attractive.
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Response from Residences at Highland Glen
December 20, 2023I'm so happy to hear from so many residents that they love the Doorstep trash and recycle which is included in the rent. No one has to go outside in the cold, blustery weather to empty their trash! Residents have told me that they also love having a fitness center on site that they can go to any time of day or night - even if it is to get on the treadmill for a few minutes to get some steps in! Thank you for your comments.
I'm taking this opportunity to advise anyone looking for a friendly, well managed over 55 residence to live. Highland Glen is located in Westwood with an active Senior Center for seniors who may rely on Center transportation to town services like super markets, banks etc. The people here look out for their neighbors and socialize in the community room regularly.
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Response from Residences at Highland Glen
December 20, 2023Thank you for your comments. Our property is located about one mile from the Westwood Senior Center. They do so much for our residents and if you live here and don't drive, being picked up at your building and taken for local errands is invaluable. I am grateful for the staff there. We have a group who gathers every afternoon in our Clubroom to see their neighbors and have some fun!
All of my needs have been graciously and quickly responded to. As a single resident this is of utmost importance to me and makes my stay most pleasant. I also find the community friendly and great.
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Response from Residences at Highland Glen
December 20, 2023I am so happy to hear from you. I am committed to superior customer service. People can choose anywhere to live and I want to do everything I can to be sure that residents feel appreciated and well taken care of. Thank you again for your kind words.
My husband and I arrived in Ma. after a hurricane in Florida destroyed our home. We stayed with family but soon realized we needed our own place. We met with the manager and liked what she showed us. My husband was handicapped and the help they gave us moving in was so appreciated. My husband recently passed away and I have signed a lease for another year, I feel very safe here. I know if I need them they’ll be here for me.
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Response from Residences at Highland Glen
December 20, 2023I am pleased to have you here and that you are happy after losing your Florida home that you loved so much. It was a terrible loss for you and I am pleased that you are comfortable and happy here!
I've lived at Residences at Highland Glen for over a year and truly enjoy the people in my building. They are kind and helpful. I have always loved in a single family house and this is my first experience living in an apartment complex as an adult. It's become a haven. I'm very happy here and plan to stay a while.
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Response from Residences at Highland Glen
December 20, 2023Thank you for your kind words. Residents tell me every day how much they love not having to take care of a home. I am fortunate to have a wonderful Maintenance Manager who take great care of the residents and helps them with any maintenance needs in their respective apartments.
I moved from out of state to be near family and living here has made my transition a breeze. It has everything I could need and has an exceptional, truly friendly staff. It’s nice having a small gym and library on site. I couldn’t be happier.
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Response from Residences at Highland Glen
December 20, 2023Thank you for spending the time to write this review. I'm glad to hear that you are enjoying our very large library of books. Many of our residents come from out of state to be nearer their family. I hope that you will be with us for a very long time!
I'm going on 7 years here and cannot say enough wonderful things about life at "The Residences". The staff are outstanding and always at-the-ready to help in any way possible. The apartments are spacious with high ceilings, large windows and low-profile tubs and private balconies. In-unit laundry is a HUGE plus and the walk-in closets are massive in addition to the availability of extra, private storage. The community amenities are wonderful, with a clubhouse that features a business center, kitchen, TV and library and can also be reserved for your own family gatherings. Community events such as book clubs, games, holiday celebrations and social hours are the norm. Join-in on anything you like! The roomy fitness center is always sparkling and the outdoor areas are just as impressive, with beautiful grounds, gardens, a greenhouse, BBQ, a large patio and an occasional DEER or two. Overall, this is a place where you can make a real home. I love living here!
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Response from Residences at Highland Glen
December 20, 2023It has been a pleasure having you live here. You are always so complimentary and it is very much appreciated. Everyone loves the in-unit laundry and the large walk-in closets. Thank you for mentioning these amenities. Residents love sitting on their private balconies watching the world go by and yes, some have mentioned seeing deer walking in the woods behind our buildings. Thank you so much for your review.
We chose this community because my mom and dad had looked at it a few years ago and loved it. I love it here, they take good care of the grounds, it is always clean, and my mom feels very safe here. Her 1 bedroom is a little small, but we managed to get her bed and two tables in. My favorite part about Residences at Highland Glen has been the welcome-ness they have given to my mom. It is a wonderful place and has been really good. I would absolutely recommend.
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We chose this community because it was the nicest one out of the ones we looked at. It is also very quiet. The building was built 15 years ago but you would never know it, they take good care of the property and are always cleaning. The room sizes are decent, I have a 1 bedroom apartment with a beautiful open kitchen, wood floors, a dining room area, and a porch. The bathroom is very big, it also has handles in the tub and outside of the tub. Anytime someone moves out, the remodel the whole place. They bring in all new appliances and repaint. They do have a gym, meet and greets for the new residents, but these activities are shut down due to the virus. I have and will recommend Residences at Highland Glen.
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It's a great place and a great area. The people are friendly and the people follow the rules. The staff is excellent and they do their job well. The place is clean and if something goes wrong they fix it. They keep the grounds well kept.
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Moving into this community has made life so much easier because of my husband's health issues. We are very happy here.
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See what the neighborhood has to offer and what’s nearby:
Residences at Highland Glen offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Residences at Highland Glen 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (781) 329-7755 to reach a resident at Residences at Highland Glen.
To reach a resident at Residences at Highland Glen call: (781) 329-7755
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.