Christopher Heights of Webster

Very accommodating in getting information to help us make our decision The facility is very nice and the staff are very helpful, knowledgeable and caring Facility is very well maintained Activities are planned and available to take part in if one chooses Meals are varied and options are available

I would recommend Christopher Heights, should your loved one not need many services. Activities are very repetitive with little to no imagination and the meals are also very repetitive with little to no imagination. There are a lot of "rules" which can be difficult to follow. A good example is breakfast is from 7:30 until 8:30,this can be difficult to achieve in older folks. This is due to staffing being used in the kitchen and then within the facility as service to the residents. Lastly, If your resident is a fall risk, you will need to purchase something like a Life Alert. This is because the facility does not have pushed buttons for the residents, There are simply two pullcords within the apartment.The facility does make an effort to check in on residents a number of times during the day.

The place is immaculate! The companions and staff are super friendly, nice and treat the residents with respect! It's worth the money. And mom is very happy there.

The entire process has been a great experience. My dad has adjusted well and is enjoying his new world. The staff was very friendly and helpful. They made his onboarding procedure seamless. He has dining mates whom he enjoys and has friends he attends activities with. The staff has been very attentive to me and my family. They have patiently provided us with all necessary information and documentation we have asked for. They are extremely quick to get back to us if we have any questions or concerns, which really puts our minds at rest. I couldn't imagine my father in another facility. The team there is amazing!

Christopher Heights is a safe, clean, and very homelike environment. The staff are very attentive to my loved one. And there are a variety of activities residents can get involved in if they choose to.

This is a very nice facility. My mom is friendly, but stubborn and has had a bit of a hard time adjusting to Assisted Living. The executive director [name removed] has been very nice and helpful. Maintenance has been great. They've been fairly responsive and quite nice overall here. I'd been told by a great resource at another facility that some places have an ambassador program. The program has a person that guides and helps new residents get settled. They don't seem to have that here and I wish they did. Mom could really benefit from having someone to guide her and make her feel comfortable. To me, it doesn't seem like she's broken in to the community yet. She was very reluctant to go into assisted living. She's not incredibly verbal and I know an ambassador would help a lot. The activities seem wonderful, but mom just doesn't engage and take advantage of them. I'm not sure if she's even alerted about things like activities. Overall, I would recommend them to friends and family.