Koru Health, LLC

This is a lovely building and the staff is very friendly. However, they are short-staffed, but I give them A for effort. Meds are not distributed correctly. And maintenance is poor.

So far it's working out pretty well. They seem to be doing a good job. It's still new and I am not there all the time. We do get the occasional grumble about food, but some of that is the adjustment, and getting used to it.

It was just real fancy. It was almost like country club living but my dad was past that point. I think the care would have been good. We just went on a tour with a guy. He was really helpful in talking to us about money and stuff. That was a good experience. It was a little further away and it was expensive I think they started at 4500 and then add on depending on what his care evaluation was. My dad would have needed a lot of care.

Artisan was able to offer us different levels of care so that our loved one would not have to move as he progressed. That is one of the main things we were looking for is a place he could be for a very long time and didn't have to move. The marketing person was really nice and they were very responsive. They actually seemed like they wanted us to move in. They returned our calls and provided any information we needed. We would recommend Artisan to anyone.

Very nice atmosphere. Staff very understanding and caring. Large common room. Bright and cheery. Rooms good size. LPNs. RN on call later in day, not always on site. No smell.

Nice. Very homey, would seem more like having an apartment and some freedom to Mom. She would not think of it as a nursing home. Liked activities, neighborhoods, neighbors etc

liked Oak Park Place very much.

Excellent facility - great connection with Director.

Toured facility on Friday. 40 private rooms. Can have own furniture, artwork, however will provide basic if needed. Decor a little dated, but clean. 4 main common living rooms, 2 common dining areas. Staff is long term. Personalized care, even hospice. 15 miles = 23 minutes

Long discussion prior to tour; Vanessa spent time talking to potential resident right away to assess best placement option. Very impressed with facility, warm, comfortable, smaller community, relaxing environment. Activities well planned and interactive. All inclusive, with transitional living option. Available.

A peaceful place and comfortable and spacious living room and bedrooms. The food is very good. They do take residents out on outings occasionally. There does not seem to be enough physical and memory care activities.

Their menu is very good and their living room environment is spacious, clean and attractive and nicely decorated for the holidays. The bedrooms are also very spacious. For the most part the place is very quiet and peaceful.

There comes a time in some of our lives that you have to look for a place either for both or one of your parents. When this time came we looked at several different facilities and although this is a difficult decision, we were happy to say we found Artisan Senior Living in Middleton, WI was the best place for our Mom. Not every day is perfect, it isn't anywhere you chose, but Artisan strives to meet our Mom's needs as well as our needs as a family. Currently, they have an excellent director, nurse and marketing director on staff. It is important to know your administrative and caretakers so that when you leave you know that your parent(s) will be taken care of and you have peace of mind. You have to learn to speak up when you don't like something as you are the voice for that resident, and you must speak up when there is good things that occur. It is important on both accounts. Again, Artisan Senior Living strives to do a good job, and we as families appreciate it.

This would have not been a good match for my mom. The level of patients was much lower than my mom plus it's far away. They have a memory care unit and they are at a really low functioning level. My mom is really high functioning so it wouldn't have been a good fit.

I think the nursing assistants try hard but are chronically understaffed. There have been 3 directors in the past year. The food and menu are subpar. I have met with the director and discussed the food/menu. She assured me that they have a dietitian which baffles me. The residents are served things such as: Cabbage soup (I had never heard of this). Sausage a couple of times a week. Meals that are all carbs without any protein. When the meal is soup and sandwich, they serve only 1/2 sandwich. The residents can ask for more which is usually available. But my mother is reluctant to ask for more. Often the food isn't good. They're is no trained activities director. After the last one left, the job was given to their chaplain. He's a good and kind man but he doesn't seem to have any experience with creating a good, variety schedule of things for the residents to participate in. I was very disappointed with these things, as I was given information about them being available on the property. Unfortunately Sage Meadow was the assisted living facility that I found to be the best, in part because these things were represented as being available. My mother really likes her 1 bedroom apartment and the assistance she receives from the nursing assistant group. I know that there are very few facilities in Fond du Lac, and the only other facility requires the person to have a substantial amount of money before they are accepted. I am confident that Sage Meadows delivers what they can do based upon availability of experienced personnel. However things and activities are steadily declining. I wish I could name more benefits as I like the location and am pleased my mother enjoys and feels safe in her apartment. Those are major considerations for the placement of your family member. The property recently was sold. The new corporation has taken over. No information beyond the sale has been shared with the residents about any changes that are coming up.

After speaking with [name removed] for several minutes at the start of our tour, we quickly agreed it would not be a good fit for my dad. It seems Artisan is pretty specifically for memory care patients, which my dad is not. The population is also much older and it does not seem to offer the level of care and activities we would want for my dad. The facility was clean and the staff seemed friendly; however, they were a little unorganized and didn't seem to be expecting me.

Clean, efficiency apartments but not for assisted living if your elder is more independent. Small 24 bed facility. Homey feel.

This is a great place for my mom. She is in great care with the excellent staff that are very helpful and caring to make sure that everything for my mom is going well. The food is very appealing with a good variety. They offer many activities to keep active. This is a great community will excellent care for loved ones.