Sage Meadow Middleton

Care is horrible, staff sleeps in cars & on couches in common areas at night. Food is not good I’m told. Staff doesn’t speak up when talking with elderly. Staff on phones and social media all times of the day. They disappear behind closed doors and can’t be found when needed. Meds are not on time. Call lights not answered in timely manor especially at night. What else can I share…… Don’t put your loved ones in this facility!

Location is good. Size is nice. Small so easy to get around. However, not many clients so very few activities and programming to stimulate residents. Staff is also limited. Name on door wasn't even present until family put it there.

Sage Meadow is going through a lot of staff changes, from executive directors to nurses in charge of medications. I would not recommend Sage Meadow based on the following challenges: 1. They administered medications continuously when prescribed "as needed for sleep". 2. The carpeting was soiled and had burn marks in it-they didn't offer any options for replacement. 3. Several safety issues were not resolved as promised in writing before move in date. 4. When calling the phones just ring-nobody answers the phones 5. Executive team does not communicate well with the staff 6. Our Mother was transported by ambulance to the ER and they didn't know their resident had left. 7. Staff gave 1 opportunity per week to help with bathing-if she missed it or wasn't feeling great it was pushed to the following week. This was a poor experience all around for my mom and for us managing her affairs.

The staff members are a 5 plus, they are so friendly and we are getting ready to move our loved one in and she is really looking forward to the arts and crafts. Before we even toured this community we wanted her to go there, it just seemed really nice.

Nice place, staff friendly. More impressed with the renovation of new 1st floor memory care area in another building, which will be brighter, more amenities and fresher looking

I thought Sage Meadow was beautiful, and their activity program for January looks wonderful and like they keep the residents busy. The guide, [name removed], was very helpful, and even though I am just beginning this adventure, I'm glad I visited.

Artisan was a nice facility. It was clean and the staff were friendly. I am considering this as an option, but need to consult with my siblings. My mother's condition changed a couple of days ago. She actually got up from the commode with her walker and put herself in her bed. I was amazed to hear this. I hope she is regaining strength. [Name removed] is dedicated to providing the best care possible and seems truly invested in the health and well being of residents and staff.

After speaking with [name removed] for several minutes at the start of our tour, we quickly agreed it would not be a good fit for my dad. It seems Artisan is pretty specifically for memory care patients, which my dad is not. The population is also much older and it does not seem to offer the level of care and activities we would want for my dad. The facility was clean and the staff seemed friendly; however, they were a little unorganized and didn't seem to be expecting me.

This looked like a very nice community when I visited.The people I met were nice and knowledgable. They seem to offer some nice activities. The community we chose had the larger room we were looking for.

The building itself is somewhat old but well maintained. The common rooms are clean, with lots of comfortable pieces of furniture, TVs for the residents to watch, even some bookshelves in certain areas. There does not seem to be enough staff members working there though. I have been there many times visiting my mother, only to find that there are *no* staff members currently in the resident area, they are instead in some office/kitchen/whatever, and will only come out running if a door alarm goes off indicating that a resident is trying to get outside. As for activities, I have been visiting my mother several times a week for over six months, and only *once* have I showed up to find my mother engaged in some sort of group activity; all the other times, my mom is just sitting in a common area watching TV or looking out the window. I was also told when first choosing a place for my mom that Artisan would take the residents on "field trips" to places like Olbrich botanical gardens. I have never seen that happen. Finally, communication seems to be lacking. I have heard one thing from the head nurse, only to hear a different thing from one of the actual caregivers for my Mom. Evening staff doesn't seem to communicate well with daytime staff. tl,dr; Nice facility and staff, but they are stretched thin and don't seem to communicate well.

I have no complaints on how things are going for my dad since he made the move into this community. The staff have been very helpful with the transition and I am comfortable with the care they have been providing him. Overall things seem to be going well and he is enjoying himself since he made the move. I would recommend it to anyone who is interested.

We think this place really nice. The Respite care rooms are awesome! The staff is very welcoming right from the moment we toured. Any question I had were always answered promptly and my messages were always returned! They have lots of activities Bingo Arts & Crafts that my loved one really enjoyed doing. My loved one spent 9 days here for respite care, I loved that he could be there for as long as we needed, no minimums! I would definitely recommend this place to anyone thinking about it!

My tour of this community went well. The community was clean, and well-kept from what I saw. The staff was kind, and informative. It was a nice experience, and everything went well overall.

Artisan Senior Living was my favorite from all of the facilities that I toured. The community was clean and well maintained. The staff was all very friendly and welcoming, we will consider it when my husband is ready to make a move.

The staff at the Artisan Senior Living Middleton take very good care of my mother. They give my mom a lot of attention. I think we made the right choice by choosing this community for my mother. I would recommend this place to anyone, they do a great job.

We toured this community recently for the increased needs of a friend. The large common living area is very nicely done with several seating areas. The dining area is also connected to this area. The rooms are a bit smaller than some other communities we toured but provide enough space. The facility is very clean, the staff very accommodating and kind. We chose this community and so far have not been disappointed. They encourage our friend to partake in the activities and continue to be very helpful and positive.

I don't have any specific complaints about this community there was just nothing I was very impressed with. Everything just seemed sort of okay and It was just not a top choice of some where I would want my father to live.

Visited today and was very pleased. Warm responsive staff, living layout was lovely and homey, easy to navigate with single rooms and private bathrooms - immense help for someone with dementia.

The staff that offered the tour of Artisan Senior Living Middleton were friendly and courteous. They were very knowledgeable and were able to address all of our concerns. The community was nicely kept and clean throughout.

This is a great place for my mom. She is in great care with the excellent staff that are very helpful and caring to make sure that everything for my mom is going well. The food is very appealing with a good variety. They offer many activities to keep active. This is a great community will excellent care for loved ones.