Great Lakes Management

We are setting up some als carte AL services and it has taken a while to meet with people and get things started. But they are very nice. We cannot rate the activities because my dad doesn't participate but they have many coordinated things

I would rate a 5 for all. We've been very happy with Norbella Savage. It has been a great home for my mom. The staff are all very nice, which is not the case everywhere. My mom is happy with food and activities. I also like that their payment system is simple and straightforward, with just 4 care buckets, rather than a point system where it constantly changes. You know what you are paying every month. And we're actually paying less at Norbella where she has nurses right outside her room and better oversight than we paid at her last residence that was a larger facility and more like apartment living. Overall I'm very happy with Norbella and my mom is too.

The staff at The Glenn Hopkins is helpful and everyone seems to like what they do and where they work, which is important for these residents. The food is unfortunately very bad and the service in the dining room is untrained and scattered. They definitely need help on this front, but the overall care from the facility outweighs this negative.

NorBella Prior Lake has been great across the board. The facility has clearly focused on providing compassionate and kind care to their residents.

I realize my mother is on a special diet that means she needs it cut very small but a lot of the time she gets mush! I think they try but I'm not sure about the head of meal services! My mom has been at The Glen for 18 mos. It took her awhile to acclimate to the schedule. Now she is really involved with staff, events and crafts. Making new friends everyday! Our brother died in January and she was surrounded with very caring people, staff and residents. Did I mention mom will be 98 in August!

The staff are caring and have made this transition for my mom easier. The facility is clean. The food is good. It is peace of mind leaving my mom in their care between my visits. The activities have been a good way to get my mom active and socialized.

Friendly staff. Beautiful accommodations. Been a turnover of staff lately that has been upsetting to my mother in law. Staff is very friendly, though. Lots of activities as long as there isn't an outbreak of Covid. And when there is an outbreak of Covid they take it very seriously which as a family member I greatly appreciate. No housekeeping. There is a woman in the building that does it on the side but that has been on and off. My mother in law really likes her, but she doesn't show up all the time.

The activities are fabulous. Their transportation van is Wheelchair friendly. Great crafts. They allow dogs. Haircuts are offered. I visit every week.

She loves her apartment and the staff. They are so sweet to her always. They care so much for their residents. They are just fabulous with my mom she has no complaints she absolutely loves it there the only thing they can improve on is maybe having a few more scheduled activities during the day during the week and on the weekends.

The best part about Amira Choice of Bloomington is the people and the atmosphere. The apartment sizes are adequate for my needs. I feel made a good choice as I visited 5 different places while looking for the best fit.

We chose this community because, of the location, which was proximity to my house, my loved one liked the smaller, more manageable size of the bldg (compared to the others we looked at, which were like small cities!)

During the time our loved one was there NorBella was just phenomenal, the first impression we got from them is that they are very much centered around the care of the individual and are willing to work with everything they may need. We thought the meals and dining experience was excellent and even though our loved one was limited on what she could do, from the activities we saw it looked like they had a ton of different things available. Overall we did think the value for the money was good.

We are happy with this facility. The staff is great. They're always friendly and helpful. The facility is clean. They offer a great variety of interactive activities. The food is good, but more options would be great. Communication with the family is excellent. I would recommend them to friends and family.

A new friendly place for mom!

I was happily surprised at how friendly all the staff and residents are. Everyone seems happy there. They have many activities going on and always something to do if you want. It is a very nice place. Unfortunately, my family member was very ill when she moved in and has already moved out into a hospice home. We are very sad that she could not enjoy the benefits of living there.

It is a REALLY great residence for people who need a higher level of care and supervision than you're going to get in a larger assisted living facility. The staff are really good at caring my my mom, and she's much better taken care of than where she was previously in a larger facility. Everybody has been super nice. My mom is very happy there. She says the nurses are very nice to her. The nurses' desk is right outside of her room, and there are more eyes and a lot more attention on the residents, and all-around better supervision for somebody like her who really needs that to keep her safe. Comparatively to where she was before, I like NorBella's pricing system better, with just four standard packages. So you know exactly what you'll be paying every month with no surprises. And I think they're reasonably priced for what they provide.

From the initial tour, then working with the marketing/sales staff, through the move-in and continuing today, our experience at Amira Choice has been nothing but wonderful! Our family member is well cared for and respected by staff, the food is excellent, and there are many activities that residents can choose to participate in. We are very happy with our (difficult) choice to make regarding placement in memory care but we are so pleased our family member is living here!