CarDon and Associates

Our biggest frustration has been some billing issues, mostly because my loved one is cohabitating with another person. So splitting the bill has been an issue. Also, he had to be qualified to get a scooter, and it took almost a month to get that done. Initially there was also some lack of communication and teamwork between Aspen Trace and the VA, but that was finally sorted out. My loved ones seems to be more involved socially than he was at a previous facility and enjoys playing cards. So that has been an improvement.

Very clean facility with skilled living but no availability right now. Will be a talking point with family

I adored the cottages. I think the use of space is perfect and the set up cute. The apt are alright. Not as new and as good of shape but I love the balacony.

Cumberland Trace is a pretty new facility, only about a year old or so. I toured it while looking for places for my loved one. I did like it, I thought it was a very nice place, but I did choose a community I thought might be a better personal fit for my loved one

My tour of the community was done very well by the staff, they did a great job showing me around and answering all my questions. At the time I did the tour there were no available rooms and I felt that the location was a bit too far from my home and I wanted my mom closer.

We have been happy with our experience at Copper Trace. My mother has felt at home and the service/care has been good so far. We had an unexpected transfer from assisted living to rehab due to a fall. Her care there has been good as well and she is looking forward to getting back into AL. The amount of activities available seem less than other places we considered.

This has been a good transition for my mother with her move this community. She is doing quite well. I got most of my feedback from my sister who is close to her, I don't live in the same state. From what I heard so far everything is going well. We are comfortable with the care they are providing her with. There are plenty of activities for the residents. The management is very accommodating with my mother special needs. This is a good fit for her and her needs. Hopefully everything continues to go in a positive direction here at this community.

Kelly was friendly and knowledgeable. I was able to see a few rooms which helped to determine what they have available. I was surprised that the apartments in the independent living building did not have stoves in the units. Also the bathroom is in the bedroom and the showers are retrofitted from a closet. It is very odd. The facility is older but for the price point probably what should be expected. It will not work for our circumstances but I appreciate her time.

This is a lovely looking community. From what I saw everything looked very nice and well maintained. The staff was kind. They were informative and answered my questions. It is a nice community, but the location would not have work for the family.

We really loved this place, however, the cost compared to almost comparable communities was higher. When we thought about the annual 4 - 5 % increase, it seemed out of our price range. Other than price, this community has everything going for it.

We looked here when we were looking for a place. It was a pretty nice place, and new. They didn't have any studios though, and that is what we were interested in.

I loved the rehab team! I was there for rehab after my surgery. The suite was very large and the staff was friendly.

I visited 2x but there are no assisted lvg rms open.The building was clean, the rehab rm was large,I think they could use more safe outdoor areas.

We brought our mother here after much deliberation. We are aware of the past issues within Carmel Care. However, the newer Memory Care Unit has been a very pleasant surprise! I was very skeptical, but [name removed] the new director and the nurses and everyone I’ve come into contact with has surpassed my expectations. They are kind and supportive! I am very happy we moved mom here! I truly feel safe with her here. I am a very frequent visitor and each time she has been clean, the room clean the halls clean the staff ready and willing to help! [name removed] is moms primary nurse and she is great! Thank you to all of you!!

I toured here in behalf of my loved one, and I really liked the community. I thought it was very cool, but the fact that there is no smoking on the premises was a no sale for my loved one. My loved one does still smoke, so that was definitely something that needed to be permitted no matter what community we chose.

I would say that my loved one is well taken care of but the cost is very high. The staff are kind and attentive and there are lots of activities for residents to take part in.

Altenheim has good costs and the care is okay. They are friendly and they do feed the residents with good food. Overall it's okay. This place isn't terrible, it's just that me and my loved one have had our own experiences here.

Could be interested in 3 bedroom cottage. [Name removed] and I visited The Reserve at Hamilton Trace and met with [name removed] on Fri. [date removed]. We were positively impressed and are definitely interested in this place. Unfortunately, they have no openings for cottages. We toured one of the 3 bedroom cottages (main floor with large finished basement) and it was way too big for our needs. Great location with LA Fitness across the street and only a few miles to the Fishers YMCA. There is no meal plan. Restaurant style dining appears reasonably priced and charges are added to monthly statement. I asked [name removed] about food cost and she said that for apartment dwellers, $400 per month is allocated for meals and rarely do those folks exceed the allotment.