The Reserve at Hamilton Trace

Our loved one is on the assisted living side and so far the experience with The Reserve at Hamilton Trace has been great. All of the activities seem to keep our loved one busy, and the meals are great. It is a really nice environment and it is very clean. The staff have great follow up and communication. Based on our experience so far we would recommend them to other families.

This is a very expensive place yet the food is barely edible. We’ve been very frustrated as nothing has changed for quite some time. Also, for the elderly watching tv may be a big part of their day yet this place changed the service where they get less channels. It’s so sad because this facility is VERY expensive. One would think the food would be edible and cable service would be the best! We ask for changes but it’s like they dont care.

We chose The Reserve because they offered a cottage which was a bigger space for them. So far things have been great, my parents love how quiet and safe the community is. My dad really enjoys walking and they have a nice gazebo where we can all sit and talk. They no longer have house keeping in their cottages because of the staffing shortages, but they are working on it. Overall, I would recommend to others looking.

It is an excellent place to consider. I would recommend you talk to the community about your loved one. The community is able to requests special requests from the residents such as second helpings.

Very clean facility with skilled living but no availability right now. Will be a talking point with family

This is a facility that had standard one bedroom, one bath, and setting area at approx 550 sq ft. The director there was impressive and focused on creating a culture of service and comfort. Their pricing was the lowest of the three that we looked at and the facility was new. The nursing lead had good questions for us and exhibited a spirit of partnership that we are looking for. This facility is a strong contender.

We are very pleased with our place at the Reserve at Hamilton Trace. We received great help in locating this place from A Place For Mom.

I adored the cottages. I think the use of space is perfect and the set up cute. The apt are alright. Not as new and as good of shape but I love the balacony.

Could be interested in 3 bedroom cottage. [Name removed] and I visited The Reserve at Hamilton Trace and met with [name removed] on Fri. [date removed]. We were positively impressed and are definitely interested in this place. Unfortunately, they have no openings for cottages. We toured one of the 3 bedroom cottages (main floor with large finished basement) and it was way too big for our needs. Great location with LA Fitness across the street and only a few miles to the Fishers YMCA. There is no meal plan. Restaurant style dining appears reasonably priced and charges are added to monthly statement. I asked [name removed] about food cost and she said that for apartment dwellers, $400 per month is allocated for meals and rarely do those folks exceed the allotment.

If you are looking for a Memory Care facility for your loved one, do not put them here. The staff is not trained for Alzheimer’s patients who are mobile. They don’t smile, they don’t engage with patients, the don’t redirect or re-approach. They put patients in front of the nurses station to sit all day so that they can text or socialize. If your loved one gets agitated, they call an ambulance to take them to the ER. They have no communication within departments. You have to tell them over and over again your loved ones needs. Please don’t place your loved ones at this facility.

Very nice accommodations and pleasant surroundings. Efficient organization and friendly staff.

I am unable to rate this place yet, however our choice was based on the room, location and amenities. We decided she should enjoy the independent living as long as she can.

Beautiful facility with every amenity. Staff and residents could not have been nicer. The perfect fit for my 91 year mother!

This has been a good transition for my mother with her move this community. She is doing quite well. I got most of my feedback from my sister who is close to her, I don't live in the same state. From what I heard so far everything is going well. We are comfortable with the care they are providing her with. There are plenty of activities for the residents. The management is very accommodating with my mother special needs. This is a good fit for her and her needs. Hopefully everything continues to go in a positive direction here at this community.

This is a lovely looking community. From what I saw everything looked very nice and well maintained. The staff was kind. They were informative and answered my questions. It is a nice community, but the location would not have work for the family.

This is a new facility and everything is sparkling new, very sharp. My sister is living here and she likes the food it absolutely tasty and cooked properly. My sister finds several interests in the activities available. It has been good for her.

We really loved this place, however, the cost compared to almost comparable communities was higher. When we thought about the annual 4 - 5 % increase, it seemed out of our price range. Other than price, this community has everything going for it.

We toured this location when we were looking into care options for our loved one. This was a VERY nice looking community, and was our second choice. The rooms were a little smaller than what we were hoping for, and it was not located quite as conveniently for family members, so in the end we went with another community. But we were very impressed by what we saw here, and would recommend looking into it as an option.

My mother has been a resident of Hamilton Trace since May 2013. It is her third care facility in less than one year as her health continues to decline. The staff has been excellent. We have learned a lot in a year and now know what to expect and appreciate in nursing care. We have monthly care meetings so there is good communication between our family and the staff. My mom is very happy at Hamilton Trace. It is very conveniently located for our family so someone drops by every day to see Mom. I would definitely recommend it. I know several people who also have loved ones at Hamilton Trace. That means a lot to me too.