Willow Grove of Maumelle

The facility is clean and nice. Rooms are a good size and there are several nice common areas. The staff are friendly, attentive, involved and very caring. They had a Thanksgiving dinner for residents and guests. The food was excellent, the servers very efficient and the atmosphere very good. It is difficult to have anyone you care about in an assisted living place. Willow Grove seems as good as you can get.

Making the decision to place a loved one in a memory care facility is a difficult one. Willow Grove of Maumelle has made that decision much easier. The director is empathetic, caring, easy to talk to and very accommodating. They are always willing to address any questions or concerns I may have. The nurses go the extra step. Dementia/Alzheimer's presents itself differently in each patient. Willow Grove recognizes this and tailors its care to fit the patient. I'm very pleased with the care my Dad is receiving there.

The Director made the difficult transition to the facility seamless. He went above and beyond my family's expectations during the transition and beyond. The care staff were like family from the start.

Willow Grove has the most kind and caring staff that we have experienced. We are so thankful for the amazing care they give our father. We appreciate the smaller facility and staff to client ratio. We would definately recommend.

[name removed] welcomed us all very graciously. We were served a delicious dinner and dessert. Entertainment was pleasant. The people that served us were so very polite and efficient. This was the family Thanksgiving dinner.

My mother has been here almost 3 years. We moved her from [community name removed]. They are very caring and always assisting to solve problems for my mother. Especially the director [name removed] who is best director since my mother has lived here.

Wonderful staff, great atmosphere. Everyone enjoyed the evening.

Everyone extends incredible hospitality!! Feels like home and a remarkable Thanksgiving program!! Enjoyed the live music. The meal was delicious! Decor was fabulous!! Great job [name removed] and staff!!

Our mom really enjoys it here. She likes all of the care givers and we all really like the director. She gets physical therapy here and it really helps her. She also likes getting her hair done. Bingo is a big hit. Keep up the great work.

We really enjoyed the Thanksgiving dinner they had tonight at the Assisted Living!! The food was hot and delicious and the staff was so nice and helpful!! We enjoyed the music too! If I have any concerns they are quick to fix the issue and make things better.

We enjoyed the thanksgiving feast! Everything was setup nicely and everyone was friendly. The food was good! Pie was delicious. Thanks for having us! The place was decorated nicely. Happy Thanksgiving!

The assisted living facility truly goes above and beyond in every way. The Executive Director is an incredible asset to the community. He gave us a thorough and informative tour, answering every question we had with patience and clarity. His calm, composed demeanor made the experience even more reassuring, and he took extra time to personally engage with my father during the tour, making him feel valued and at ease. His dedication and warmth really stand out.

The staff is amazing and seemed to be so good to the residents and interactive. Would highly recommend. The sales director is so knowledgeable. All the staff members were friendly and interactive. They have a lot of resources, a PT gym, very nice dining room.

My loved one was previously a resident at Willow Grove of Maumelle and the experience overall was poor. I believe it is a better place if you are in Independent Living, but all of the same considerations are not provided for Memory Care residents.

The meals are balanced. Communication is very poor. They are on their 3rd Director in one year. The Director of Nursing has also changed. Nurses and Aides do not communicate with each other.

His money went missing, his phone I had to replace 3 times we still haven't received our unused rent money. They took my dad off ALL his medications and were hateful and disrespect ful to him.

Willow Grove community does not have enough staff. Several of the staff are looking on their phones too much. Really like [name removed] and [name removed] , some of the rest are just waiting on pay day and quitting time. Leaving more work for the ones really working.

My Mother is currently a resident at Willow Grove of Maumelle. She says that everyone is so friendly and helpful! They are especially attentive to her needs and call me if anything changes in my Mom's health or behavior. Very clear communication with the family. The housekeeping is excellent. My Mom's room is neat and clean and her clothes are clean. I rated the food at a 4/5 only because of the lack of variety. I would highly recommend this facility to anyone looking for a facility and family like atmosphere.

Great community. Welcoming. Friendly and inviting staff. Residents seem to be happy. Would highly recommend.

I visited willow grove of maumelle and had a wonderful and amazing tour I was looking for a place for my family members I had visited other communities and by far willow grove of maumelle was the best 5star!