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There were a few minor snags during the first month, but overall I'm quite pleased with Wilson Manor. The facility is clean, the food is very good, and the staff are kind and helpful. I would recommend Wilson Manor to anyone looking for assisted living in Lebanon.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.0
Review Score
Review Score
40 reviews9.0
Out of 10
5 star
58%
4 star
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3 star
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A Place for Mom has scored Viva Senior Living at Wilson Manor with 9 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Viva Senior Living at Wilson Manor has 40 reviews with an average "overall experience" of 4.3 out of 5.
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There were a few minor snags during the first month, but overall I'm quite pleased with Wilson Manor. The facility is clean, the food is very good, and the staff are kind and helpful. I would recommend Wilson Manor to anyone looking for assisted living in Lebanon.
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Mom doesn't like it. She complains about the food all the time. They have caught a couple of UTI before they got serious. She likes her aide. [name removed] at the desk is who I interact with and she's very nice and efficient. She's safe and they monitor her. My brother is in the area and visits weekly. He doesn't have any concerns. This is the 4 facility she's been in. And they all seem the same. Or at least she has the same complaints. She complained when she lived with me. It's not her home. Not her friends. They don't know how to season things or cook .
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They were clean, Friendly and their care was great. Meals were delicious and the cost was well deserved. I was very pleased with Wilson Manor and A Place for Mom.
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The staff was always friendly. However, I guess they were like other places and short staffed my mother in law fell in the bathroom and she said they never checked on her until next day. She fell several times while there. The biggest problem she had a boot where she broke foot on one of the falls and nobody checked it. When she went to rehab they looked and she had 2 places on her foot that had turned black where it was too tight. So not the best experience, but it was always clean and staff friendly.
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The meals need improvement nutrition wise. The staff is very friendly. I need to stay on top of the medicines myself. The activities are good. The quality of care could be better if the techs were better trained. The cleanliness is good. Cost wise I don't think you get what you pay for, but I'm not sure that would be better anywhere else.
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Wilson Manor was exceptional. The Director there is outstanding. Extremely friendly. Very welcoming facility.
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They have an awesome staff that goes the extra mile for their residents! Cost and location was also a determining factor for us!They were awesome to each of us!!
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We live near the community which helps us. We picked this based on availability, convenient location, and friendly greetings
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My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.
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The care at Wilson Manor was excellent. My family member felt like she was at home there. They stayed in contact with the family about everything. She was moved in within a week from our first visit. The biggest selling point to her was that she could keep her puppy there. She told them that was where she wanted to die. She passed away there on [date removed]. Hospice was able to be there just a few days before her death. She got her wish - to die there. We were struggling uphill to get her to go to assisted living. She walked in there feeling at home. They were like family to her during her short stay. That was so assuring to us as a family.
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It smelled fresh and clean. The food was absolutely wonderful, and they had homecooked meals. The people were as kind as can be. They were just fabulous. They had Bingo, and went above and beyond to get the residents to participate. The value for the money was worth every dime.
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Everyone here has been very nice and caring. We haven't had any issues here at all. The food looks pretty good. The nurses are especially helpful. Communication with the family is good. I'd say it's probably one of the best valued places in the area. Housekeeping and laundry is once a week. Housekeeping is good, we've had a couple of issues with things getting lost in the laundry. They're great about all of the activities that they offer, my loved one really enjoys them. I would recommend them to family and friends, I would choose them for myself if and when that time comes!
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I loved it. I thought it was beautiful, but the lady that was in charge acted like she didn't know what the hell was going on and a little snobby.
Wilson Manor gets all 5's, we have been nothing but pleased with our experience here.
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We chose Wilson Manor because they made you feel welcome and like family right off the bat, they really just take you in from the moment you walk in the door. They were so easy to deal with on all aspects. They truly felt like family and I would definitely recommend them.
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This community is a good, safe place to take a loved one. They seem to really care about the residents. I felt safe with my loved there. The food was really good. They provided coloring, crafts, and other items available for residents.
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The place is very nice, however very expensive. The prices are ala carte in addition to the $2800 rent. The folks that showed us around also just didn’t fit our personalities. I felt they were stuffy. They also werent accommodating with anything we asked. Everything had a fee.
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Response from Viva Senior Living at Wilson Manor
October 13, 2020We are under new management and new ownership
This is a very caring assisted living center and it starts with the people at the top all the way down. I feel my mother is safe here in every way! The rooms are large and everything is clean and well maintained. I know any concern or suggestion I or my mother have will be heard and followed upon.
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Response from Viva Senior Living at Wilson Manor
October 31, 2017Thank you for your comment!. Yes, we care for all our residents and their families too. Cleanliness is a top priority to us. Our doors are always open and we are ready to hear and act upon any concerns and suggestions.
We have been very happy with the care and the staff at southern manor. Our mother got to stay while receieving Hospice care until she passed, which was a comfort for our family not to have to mover her. Our father has made friends and enjoys this community of people at South Manor.
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Response from Viva Senior Living at Wilson Manor
October 31, 2017Tammy Greene, thank you for your comment! We appreciate that your family chose us to care for your loved ones. We are thankful that we could provide care and comfort to your mother. And your father is an awesome addition to our facility.
Improve benefits/salaries to help maintain staff and help turnover Review the menus, offer larger servings, maybe let residents make selections, night meals need to be larger
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Response from Viva Senior Living at Wilson Manor
October 31, 2017Thank you for your feedback and rating. We value all comments. Feedback from our residents, their families and their friends helps us to make the improvements to make their stay with us the most pleasurable. Again, thank you!
See what the neighborhood has to offer and what’s nearby:
Viva Senior Living at Wilson Manor offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Viva Senior Living at Wilson Manor 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (615) 443-7929 to reach a resident at Viva Senior Living at Wilson Manor.
To reach a resident at Viva Senior Living at Wilson Manor call: (615) 443-7929
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.