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Food is excellent, support staff is helpful and friendly, medical staff is timely, responsive and competent, activities/entertainment are wonderful, but overall staff turnover and their attention to detail is a bit of a problem. Service in the dining room in particular is not good, and The Bistro frequently runs short of product.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
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A Place for Mom has scored Vitalia Active Adult Community at Mentor with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Vitalia Active Adult Community at Mentor has 5 reviews with an average "overall experience" of 4.2 out of 5.
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Food is excellent, support staff is helpful and friendly, medical staff is timely, responsive and competent, activities/entertainment are wonderful, but overall staff turnover and their attention to detail is a bit of a problem. Service in the dining room in particular is not good, and The Bistro frequently runs short of product.
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They need more staff. Current staff is overworked. With these improvements I would recommend this community to other families
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Response from Vitalia Active Adult Community at Mentor
August 21, 2024Thank you for sharing your experience, and thank you for your patience as we build our community staff! Vitalia Mentor strives to provide exceptional senior living for residents and a rewarding experience for its employees. We are always looking to improve and encourage you to call the Executive Assistant to the CEO at 1-800-983-8876 x8960 to provide feedback and ensure that we address any areas of concern.
I'm concerned about the pit bull currently residing there. Not only are the rooms not ideal size to accommodate a dog that size, but the owner has the staff caring for/walking the dog for her. That is a huge liability and danger to the staff and residents if something were to occur. I feel there should be a size limit for the animals allowed into that facility and a necessity that the owner be capable of caring for it on their own.
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Experience has been really good. The staff is really friendly. I chose the Highland Hts. location because that is the area that I want to live in. Also Vitalia's amenities are more than the other senior communities.
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My mother-in-law STILL doesn't have cable and now they're saying it's going to be satellite tv. We've been to a couple of happy hours and apps were delicious. Haven't experienced any "meals" yet. Can't comment on the activities really...the only thing I've been to is to attend happy hour
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See what the neighborhood has to offer and what’s nearby:
Vitalia Active Adult Community at Mentor offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Vitalia Active Adult Community at Mentor 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (440) 534-9840 to reach a resident at Vitalia Active Adult Community at Mentor.
To reach a resident at Vitalia Active Adult Community at Mentor call: (440) 534-9840
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.