Venice Palms Senior Living

Everything so far has been very positive. The communication from the staff to the family is very good with email updates weekly. I would recommend this community to others and already have.

I believe this is a great idea, for the way the community is set up. The level of care and the caregivers weren't very good. The call button the resident's would click for assistance, then the staff would be delayed in getting to the residents. I believe the level of care could be improved.

They do a very good job in memory care my stepmom is happier then she has been in years. It is really a nice place They take residents out on their bus to sightsee. They have lots of activities. They bring in lots of music and entertainment. The facility itself has a nice glassed-in porch so families can go and see their relatives during the lockdown.

Family atmosphere. Attentive staff. Good food and activity. Community outreach is a specialty. We observed the charitable giving month to month and decided to become part of this family.

[Name removed] was fabulous! All my questions were answered. The facility was cozy and home like. Staff friendly. Residents happy to overall great visit 10/10. Thank you.

I am so pleased with my choice for MOM. They are all very caring and friendly. Great care.

Wonderful, caring staff. Wise arrangement of people into small communities that foster relationships.

I toured Sunset Lake Village looking for a place for my husband and myself. I didn’t like this place. I really didn’t see anything spectacular about this community at all, and I wouldn’t recommend it to others.

My brother is happy here and he seems to be doing well. This is a very nice community and they offer a lot of different amenities for their residents. It's bright and clean and the staff are friendly and attentive to their residents.

Liked this very much but would need a first floor unit for mom. She doesn't like elevators. If a first floor becomes available this would be our first or second choice.

This was a nice community when I visited. The people I met were friendly. The community is made up of multiple stories and I felt this setup would not work well for my loved one.

This community was very nice. We enjoyed the tour of the place. The staff was very helpful with everything that we needed. We liked the activities plan that they showed us. We just did not want mom so far from us.

MY tour of the Sunset Lake Village went well. The place was just not a good fit for my mother. The building was kind of old, and there did not seem to be many activities going on. I'm sure they have great care, but it was not what we were looking for at the time.

Did not like this facility at all. Was old looking not updated and frankly not too clean. Went to visit a resident in his studio apt which felt more like a hospital room with a kitchenette

My loved one is doing as well as can be expected. There are some concerns I do have, and some things they can improve on. The care they are providing could be better. They are supposed to be helping her shower, but they do not. Also when I call the director to discuss my issues, they never return my calls. It is a beautiful community. They do a good with the cleanliness. There are improvements this community need to make. Before I would I recommend them.

The staff here is wonderful and super caring. This is a lovely community and really big so that my loved can take there walks. The activities are great and my loved one really enjoys them and the community. The food can use a little help, but other than that they are rock stars!

This staff here is outstanding. Everything is very clean and well taken care of. The food here is wonderful. Activities are outstanding. I highly recommend this for other families.

My husband has been enjoying the meals that the community provides for him. I feel the community is kept clean and organized. Activities are offered, one of the activities that he enjoys is bingo. I really like that the staff is really friendly and they communicate well. I would definitely recommend Sunset Lake Village.

I like this place. I like their neighborhood concept. They said memory care and level 3 care. That priced it beyond reach.

It was not an easy choice to move my wife into a community, but it was the best things for her. So far everything is working out well. This is a lovely community, they do a pretty good job with keeping her room and facility very well maintained. They are always cleaning and washing the floors. The staff is treating her very kind. They are very professional and helpful. They have been very responsive to my concerns. There are nice activities offered. The food is fine, they do serve well balanced meals. I know she is in good hands and being cared for well. I would recommend it.