I would give them all a 5. But if I could rate higher, I would. Especially in 3,4 and 7. My mom's last weeks of her life. She had told me this was her favorite place to live. She had made some wonderful friends and and everyone adored her. She had thanked me for moving her there.... Read more
Tucson Place at Ventana Canyon delivers personalized care at its senior living community in Tucson, Arizona. The delightful oasis retreat offers outdoor dining and patio areas with unobstructed views of the Sabino Canyon. The community’s Sunset Lounge provides a space to unwind or gather with friends with an inviting fireplace and comfortable couches.
Dedicated caregivers are available around the clock to provide assistance with activities of daily living, medication management, and Alzheimer’s and dementia care. The pet-friendly community has six different floor plans to choose from that include spacious closets, walk-in showers, and kitchenettes. Residents can delight in amenities such as home-cooked meals served daily, an on-site salon, and a library with an impressive book collection.
The area offers ample shopping to satisfy all tastes and budgets at Plaza Bel Air, Sunrise Village Shopping Center, and River Center. Nearby dining ranges from Mexican, Italian, and Mediterranean to New American cuisine. Popular nearby attractions include the Tucson Museum of Art, the Tucson Botanical Gardens, and the Reid Park Zoo. The community is less than 20 minutes from top-notch medical care at Tucson Medical Center, and it’s about half an hour away from Tucson International Airport.
Tucson Place at Ventana Canyon is an assisted...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
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29 reviews9.6
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A Place for Mom has scored Tucson Place at Ventana Canyon with 9.6 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Tucson Place at Ventana Canyon has 29 reviews with an average "overall experience" of 3.9 out of 5.
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I would give them all a 5. But if I could rate higher, I would. Especially in 3,4 and 7. My mom's last weeks of her life. She had told me this was her favorite place to live. She had made some wonderful friends and and everyone adored her. She had thanked me for moving her there.
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Response from Tucson Place at Ventana Canyon
October 11, 2024Thank you so much for sharing this heartfelt review, Kristine. It means the world to us that your mom felt at home here and cherished her time with us! Knowing that she considered this her favorite place to live and was surrounded by love in her final weeks is heartwarming. We offer our deepest condolences for your loss, and please don’t hesitate to reach out if there’s anything more we can do for you or your family.
Downward Spiral - High Turnover - All Admin, Cook, Activity Leader. Admin in building would not respond after waiting in building 2 hours Activity Led by TV - no personal care or activity person as before From Healthy Food (until Cook left) to Koolaid, Fruit Cocktail in Syrup, Wilted Frozen Veg, Bland Soup No salt or pepper available, Minced/ Frozen Meat Mold in Closet for Extensive Time - Aunt had to vacate room for 2 days Bathroom Dirty - Broken Towel Bar & Toilet Roll Holder, No Washcloth or Towel in BathRoom, No Depends in Bathroom Clothes not hung up or put on shelves but in bags at top of closet No Personal Touch - No Help
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Response from Tucson Place at Ventana Canyon
June 27, 2024Hello Katie — we are deeply concerned to read about what you've described. We would like the opportunity to speak to you directly about your family's experience at Tucson Place; please email Erica Ogle, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com. Thank you.
I would recommend Tucson Place. They've weathered through a lot of the local higher management turnover the past 6 months, but the replacements have so far been exceptional. It's a safe and healthy place for a loved one.
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Response from Tucson Place at Ventana Canyon
June 13, 2024Thank you for recommending Tucson Place at Ventana Canyon! We greatly appreciate your kind words and are pleased to hear that despite recent changes in higher management, you've found the replacements to be exceptional. Ensuring the well-being of the residents is our top priority, and we're committed to providing a supportive and healthy environment for all. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you and your loved ones every step of the way.
The building: When approached by the receptionist ([name removed]) he was very friendly, helpful and welcoming. When entering, residents are always around in common areas doing an activity or chatting. When moving my grandfather into the facility me and my sister were nervous because he was moving from home. My grandfather fits in just well, gets along with everyone and loves the activities. Having friendly residents and friendly staff makes me and my sister at peace with choosing this place for our grandfather. Staff: The staff on the assisted living side are very friendly, and very attentive. To point a few out ([name removed]) is always going out of his way to make sure my grandfather is well-taken care of. My grandfather always mentions [name removed] and how funny and hard working he is. He always has a smile on his face. The medication tech ([name removed]) is very professional. She knows what she's doing, she always has an answer and i can contact her whenever. I would highly recommend this facility.
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Response from Tucson Place at Ventana Canyon
April 18, 2024Lilian, thank you for taking the time to share your detailed and positive experience at Tucson Place at Ventana Canyon Senior Living! We're thrilled to hear that both you and your sister felt welcomed and at ease during your grandfather's transition into our community. It's heartwarming to know that he fits in well, enjoys the activities, and receives excellent care from our staff. We greatly appreciate your recognition of specific team members who go above and beyond to ensure your grandfather's well-being. Your recommendation means a lot to us, and we're committed to maintaining the high standard of care and hospitality that you've experienced. If there's anything else we can do for you or your family, please don't hesitate to let us know.
My mother passed away in March 2022 and my father was depressed and unable to stay in his own home. We moved Dad into Tucson Place, Oct. 2023 and with their help, the transition was very smooth. My father is in the Memory care unit, and I have been very pleased with how well they treat and care for my father. His health has improved since being at there. The social activities, regular meals, memory exercises and good care are all part of the reason he is doing so well.
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Response from Tucson Place at Ventana Canyon
December 22, 2023Katie: Thank you for sharing your experience with Tucson Place at Ventana Canyon. Your words deeply resonate with our commitment to providing exceptional care and support to our residents. We are truly sorry for the loss of your mother. We are honored to have your father as a member of our community and are grateful for your trust in us during this transitional period. It brings us immense joy to hear that your father's transition into our memory care Connections neighborhood has been smooth and that he is thriving. Our team prioritizes creating a nurturing environment through engaging social activities, nutritious meals, memory exercises, and attentive care, all aimed at enhancing our residents' well-being. Your feedback is incredibly heartening and reinforces our dedication to delivering compassionate and comprehensive care. If there's anything more we can do to support your father or if you have any additional feedback, please don't hesitate to let us know.
There is definitely a warm welcoming vibe from the time you're walking up to the front door to the time you leave the building. The concierge at the front desk is very customer service oriented and patient with the residents and families. I can’t say enough positive things about the staff there!
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Response from Tucson Place at Ventana Canyon
November 3, 2023Thank you for sharing what you love about our community's atmosphere and service, Kristine! We will be sure to pass along these kind words to our team.
Tucson place has employees that really care for their residents by ensuring their meds are given correctly, they taken down to the dining room for all meals on time. The building is clean. Maintenance ensures rooms are cleaned.
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Response from Tucson Place at Ventana Canyon
November 3, 2023Thank you for your positive review, Christopher! We're glad that you appreciate our team's efforts.
Tucson place is a great place. Employees are amazing, residents are friendly. Whenever I visit, im always asked if ibwould like a refreshing beverage when entering the building. Most importantly the building is kept cleaned.
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Response from Tucson Place at Ventana Canyon
November 2, 2023Ashley, thank you for taking the time to share your positive experience with Tucson Place at Ventana Canyon! We truly appreciate your kind words. At Tucson Place, we are dedicated to providing exceptional service to our residents and visitors alike. It's wonderful to hear that you find our employees amazing and our residents friendly. We take pride in maintaining a clean and welcoming environment, and we're delighted to know that you've noticed our efforts. If there's anything specific you'd like to know about our community, please feel free to reach out. We look forward to welcoming you back soon!
Our family member has adjusted well to this community. Warm, friendly staff and other residents. Home-like, clean environment. Staff very accessible and helpful to family and residents. Nutritious meals enjoyed by our family member.
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Response from Tucson Place at Ventana Canyon
September 22, 2023Thank you, Mark, for your positive review of Tucson Place at Ventana Canyon! We're thrilled to hear that your family member has adjusted well to our community. Our warm and friendly staff, along with our wonderful residents, create a welcoming environment. We take pride in maintaining a clean and home-like setting. It's great to know that our staff is accessible and helpful, and that your family member is enjoying nutritious meals. We appreciate your kind words and are here to provide continued support and care!
care and service to resident who is new is excellent
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Response from Tucson Place at Ventana Canyon
July 31, 2023James, thank you for your positive feedback! Our goal is to always provide an enriching and engaging lifestyle for the residents of Tucson Place at Ventana Canyon. We are happy to read that your loved one is settling in well! Please let us know if you have any additional feedback at any time.
Its a very very nice place. The internal communications need to improve a bit, but overall they are good.Its more intimate, it has both ASL and Memory Care. It allows for the different transitioning periods between ASL and Memory Care to take place and one is not forced to go find another place just for Memory Care.
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Response from Tucson Place at Ventana Canyon
July 21, 2023Linda, thank you for your kind review! We're glad to hear that you find Greenhaven Place to be a very nice and intimate community. We appreciate your feedback about internal communications and will work diligently to improve in that area. We take pride in offering a variety of care services, providing a seamless transition for residents when needed, and we're pleased to know this aspect has been beneficial for you and your loved ones. Should you have any further suggestions or comments, please don't hesitate to share them with us. Your input helps us enhance the overall experience for everyone in our community.
We needed to get our mom out of a terrible place and Dea at Tuscon Place helped us navigate everything in a short amount of time. It is a beautiful place that feels like home with friendly and helpful staff. We could not be happier to have mom there and would highly recommend it!
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Response from Tucson Place at Ventana Canyon
July 19, 2023Kristine, Thank you for taking the time to share your positive experience with Tucson Place at Ventana Canyon! We are thrilled to hear that [name removed] provided excellent assistance in helping you transition your mom to our community quickly. We take pride in creating a beautiful and homely environment for our residents, and it's heartwarming to know that your mom feels at home there. Our dedicated and friendly staff always strive to provide the utmost care and support. We truly appreciate your recommendation and look forward to continuing to provide exceptional service to your mom and your family.
The Tucson Place provides a unique blend differentiated care that meets the medical needs of residents while engaging seniors in an environment where they can learn a new craft, listen to a local musician, participate in movement classes, watch movies, participate in trivia and bingo and more. The meals are fresh and healthy. The studio apartment spaces contain a bathroom, an efficiency kitchen and ample room for a bed and living space. Above all the staff is friendly and knowledgeable. We are so grateful that such a stellar facility exists for a reasonable price.
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Response from Tucson Place at Ventana Canyon
July 10, 2023Catalina, thank you for taking the time to share your positive experience at Tucson Place at Ventana Canyon. We are thrilled to hear that our community offers a unique blend of differentiated care that meets the medical needs of our residents while also providing engaging and enriching activities. We take pride in providing a wide range of activities and events that cater to the interests and preferences of our residents. From learning new crafts to enjoying local musicians, participating in movement classes, and engaging in trivia and bingo, we aim to create a vibrant and fulfilling environment where seniors can thrive. We understand the importance of nutritious meals in promoting overall well-being. Our dedicated culinary team is committed to serving fresh and healthy meals to our residents, ensuring they receive the nourishment they need to maintain their health and vitality. The comfort and functionality of our studio apartments are essential to us, and we are delighted to hear that you found them to be well-equipped and spacious. We strive to provide a comfortable living space that accommodates the needs of our residents, including a bathroom, an efficiency kitchen, and ample room for both sleeping and living areas. It is heartwarming to receive your kind words about our friendly and knowledgeable staff. Our team is dedicated to providing compassionate care and ensuring that every resident feels supported and valued. Your recognition of their efforts is greatly appreciated. We are honored to be able to provide our services at a reasonable price. Thank you once again for sharing your feedback and for choosing Tucson Place at Ventana Canyon. If there is anything else we can do to further enhance your experience or if you have any questions, please do not hesitate to reach out to us. We are here to serve you and your loved one!
Despite working in the Estate Planning & Eldercare Planning work, nothing could have prepared me for the gut wrenching effects and the process of dealing the mental decline of a once highly skilled professional psychologist and mother. After visiting a dozen memory care facilities, we were so fortunate to find Tucson Place at Ventana Canyon. What stood out was the sense of "community" throughout the assisted living and memory care residents. We were also very impressed with the management team at Tucson Place. However, just as importantly, of all of the memory care facilities visited, what was so unique and such a pleasant surprise was the number of residents smiling. This truly stood out and continues to be the case every time that we have visited Tucson Place. For being fiercly independent, our mother is singing and happy being a part of such a vibrant senior community in such a short period of time. Our family is deeply thankful for wonderful environment at Tucson Place!!
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Response from Tucson Place at Ventana Canyon
July 10, 2023Thank you so much for taking the time to share your heartfelt experience with Tucson Place at Ventana Canyon. We understand the challenges and emotional toll that come with witnessing the mental decline of a loved one; we are honored to provide a positive and supportive environment for your mother. We are delighted to hear that you found Tucson Place to be a standout among the memory care communities you visited. Our commitment to fostering a sense of community throughout our assisted living and memory care residents is something we hold dear. We believe that creating a supportive and inclusive environment plays a crucial role in the well-being of our residents. We are grateful for your kind words about our management team. They work tirelessly to ensure that our community runs smoothly and that every resident receives the highest quality of care and attention. Seeing the number of residents smiling and the positive atmosphere at Tucson Place brings us great joy. We strive to create an environment where residents can find happiness and contentment, even in the face of cognitive challenges. It warms our hearts to know that your mother, fiercely independent as she is, has found joy and a sense of belonging in our vibrant senior community. We are deeply thankful for your appreciation of the wonderful environment we have created at Tucson Place. Your kind words mean the world to us, and we are privileged to play a part in your mother's well-being. If there is anything else we can do to support you and your family during this journey, please do not hesitate to reach out to us.
The staff at Tucson Place is very nice, and they try to keep the residents active. My mom is now on hospice there, and the staff still tries to keep her active. They are always checking on her. I couldn't have asked for a lovelier place.
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Response from Tucson Place at Ventana Canyon
March 28, 2023Kristine, thank you for your wonderful review and for allowing us to care for your mother. It is an honor to serve your family here at Tucson Place at Ventana Canyon. Please let us know if there is anything else we can do for you!
The sales lady [name removed] was incredibly friendly from the moment our family met her. We visited other communities and they turned our loved one away immediately and Tucson Place accepted her immediately with no problem. All of the staff members and residents have made her feel comfortable and at home. It truly feels like a community, when you walk down the hallways a lot of the residents rooms are opened so everything just feels very inviting. We have not had a meal there ourselves but presentation wise it looks great, the menu is diverse with a wide range of choices. They take the residents on bus trips and have happy hours every Friday.
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Response from Tucson Place at Ventana Canyon
February 15, 2023Robin, thank you for your kind review about our community! It is an honor to serve your loved one here at Tucson Place at Ventana Canyon.
Ugh! Since the takeover from Brookdale several months ago, this place has really gone downhill! The food is still good, and the place looks okay, but the services and amenities are nearly non existent! Laundry and cleaning services are spotty at best. Staff is greatly reduced, and activities are few and far between. This place IS NOT AS ADVERTISED! I will be taking my loved one out as soon as I can.
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Response from Tucson Place at Ventana Canyon
July 26, 2019Hi, thank you for your feedback. We regret to hear about your negative experience. We strive to provide the most excellent services and amenities and are committed to providing the most excellent care. Would you like to further discuss this matter at a time that works for you? Please contact our Regional Director of Operations, Ryan, at [removed] or at his email [removed]. Thank you.
A good friend of mine was a resident here for several months. I found it very difficult to reach her because the staff would drop my calls and I had to call over and over again before the call would go through. At one point, when she left briefly to go to a local hospital, the staff told me that they didn't know where she was. When I sent her a letter after she had left this facility for a better caring place, they returned the letter with "not here" and an "unable to forward" on the envelope. Then, when I called to ask where she was, they said they had no idea. My friend doesn't blame the staff; she says that they are overworked and underpaid, and they are just too busy. The company is making a great deal of money, but they are not treating either staff or residents well.
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This place is terrible. My mom has been there for several months and has not gotten any of the services promised--dealing with her doctor, going on trips or other activities. They're understaffed, don't answer the phone and many of the staff are not friendly or qualified.
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Everytime I go and visit my mom something else is wrong. Her room isn't as clean as it should be they could pick the floor up better. Now it is a beautiful community inside and out. The staff is nice, they have a nice patio area. The level of care isn't as good as it can be. The food is wonderful the chef has talked with mom and asked here what she likes. But we do have to move her to somewhere less expensive. I would recommend this place for a more mobile person.
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See what the neighborhood has to offer and what’s nearby:
Tucson Place at Ventana Canyon offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Tucson Place at Ventana Canyon 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (520) 577-6940 to reach a resident at Tucson Place at Ventana Canyon.
To reach a resident at Tucson Place at Ventana Canyon call: (520) 577-6940
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.