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Truewood by Merrill, Cottonwood Heights

7235 S Union Park Ave, Cottonwood Heights, UT 84047
8.9
Review Score
97 reviews

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Truewood by Merrill, Cottonwood Heights outdoor common area
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CJ - Child of resident/client
4.0
Review for Truewood by Merrill, Cottonwood Heights

Mom's happy, the main meal is hit or miss, that's not good. Overall it's a good place. The enrollment lady [name removed], had a really good outlook and heart for the residents of AL.... Read more

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About the facility Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights features a stately design with warm touches that welcome residents home. Nestled along Little Cottonwood Creek, residents can enjoy the sounds of the trickling creek during afternoon strolls or while dining outdoors. The community offers independent living, assisted living, and memory care options designed to help each resident lead the lifestyle they need and desire.

At Truewood by Merrill, Cottonwood, residents get to enjoy a peaceful lifestyle within a safe, gated community, without straying far from the city’s attractions. There are several local eating establishments for dining, stores for shopping, and parks for hiking or strolling. The on-site community also provides an extensive range of amenities and activities to keep residents engaged and active — just see for yourself!

Truewood by Merrill, Cottonwood Heights Amenities and Services

The independent living option is perfect for individuals who are looking to live independently but want the security of having help available when needed. Residents can benefit from regular services such as housekeeping, home maintenance, and cooking. Household chores are taken care of, so residents can spend time enjoying the amenities.

Assisted living residents enjoy the same services along with personalized care. Team members gladly provide assistance with activities of...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Truewood by Merrill, Cottonwood Heights is a community within Merrill Gardens properties. See all Merrill Gardens communities.

Pricing for Truewood by Merrill, Cottonwood Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Truewood by Merrill, Cottonwood Heights

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Amenities at Truewood by Merrill, Cottonwood Heights

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Mormon/LDS Services

Reviews
for Truewood by Merrill, Cottonwood Heights

Write a Review

8.9

Review Score

Review Score

97 reviews

8.9

Out of 10


5 star

53%

4 star

29%

3 star

9%

2 star

7%

1 star

5%

97 reviews

A Place for Mom has scored Truewood by Merrill, Cottonwood Heights with 8.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Truewood by Merrill, Cottonwood Heights has 97 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.4

Meals & Dining

3.7

Care Services

4.2

Activities

4.2

Staff

4.5

Value for Cost

4.1

41-60 of 97 reviews
Sort by

5.0
BRJ - Toured community
Memory Care
December 2, 2016
Highly recommend

I highly recommend this facility to care for your loved ones. Great staff, fun activities. Very clean and cozy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Truewood by Merrill, Cottonwood Heights

December 19, 2017

Hi There, thank you for taking the time to leave us this review.


5.0
dyancey - Toured community
Memory Care
December 2, 2016
Highly Recommend this place

Visited this facility and attended some of their activities. They have a full schedule of activities, which I was very impressed with. The facility is very clean and the staff seemed to go out of their way to help you. The food was delicious, tasted just like restaurant food. The Outreach director did a great job on our tour, and was able to answer all my questions. I would highly recommend Canyon Creek. A Big thumbs up.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi Dyancey, thank you for taking the time to leave us this review.


5.0
Gloria - Toured community
Memory Care
December 1, 2016

[Removed] is the greatest at her job. She is always available to answer questions and I was very impressed with the facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi Gloria, thank you for taking the time to leave us this review.


4.0
Anonymous - Resident/client
Memory Care
October 5, 2016
Verified Review
Happy Here

I'am pretty pleased with this community. Everyone is very kind and friendly. The community looks great, and very well maintained. The staff is wonderful, they are always willing to help. They have many activities available. The meals are decent, they could use some improvement in that area. Overall so far I'am doing very here.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi There, thank you for taking the time to leave us this review.


5.0
Anonymous - Loved one of resident/client
Memory Care
August 4, 2016
Verified Review
Very Satisfied With This Community, My Sister Is Well Here

My sister is doing very well here at this community. The staff have been very good, I haven't had any problems with the staff. They do a good job of keeping the community as well as her room nice and neat. She is starting to try a few of the activities offered, she enjoys the exercise class. The meals are nice, but she feels the portions are too big. I know she is safe and being cared for well. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi There, thank you for taking the time to leave us this review.


4.0
Anonymous - Loved one of resident/client
Memory Care
April 1, 2016
Verified Review
A Good Fit

We have chosen to go with Canyon Creek because we feel like the community there is the best fit for Myrna. There are several other residents who are a lot like Myrna and at the same stage as her and I think she will connect well with them. We liked that the rooms were in a circle so she could walk around the circle and witnessed them redirecting and helping seniors get back to there room or where they needed to be. And we just felt it was the right place for Myrna. We also liked the Bridges program that they offer.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi There, thank you for taking the time to leave us this review.


3.0
Anonymous - Loved one of resident/client
Memory Care
March 26, 2016
caution

My mom lived here for for 6-7 months. The staff was mostly kind and friendly and my mom is mostly pleasant to care for. She lived in both the assisted living side and the memory care. If you want your loved one to get more immediate care and attending to, and close supervision this may not be the place for you. If your loved one is still mobile, constant falling may be a problem. Also, we were not told about labeling clothing and they have NO lost and found for unlabeled/unclaimed clothing so any unmarked clothing is redistributed. Also, we were told that "Margarita Madness" where alcohol is served probably is not the best activity for people with dementia on various medications that may have poor interactions with alcohol.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

3

Value for Cost

2


5.0
Anonymous - Toured community
Memory Care
January 25, 2016
Verified Review
Great Team

They really work together as a team to make it nice and cozy and warm and comfortable for everyone. They really go above and beyond. Love it here

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4.5

Response from Truewood by Merrill, Cottonwood Heights

March 15, 2024

Hi There, thank you for taking the time to leave us this review.


5.0
Bonnie Egbert - Toured community
Memory Care
November 12, 2015
Personable, Supportive Staff, Bright Spot in Senior Living

I took my mother to Canyon Creek for a tour this week and we were so impressed. Everyone we met was so personable. Especially Megan who gave us the tour. She went above and beyond, spent time with us answering our questions, and she even gave us tips on how to make the process easier. Megan was knowledgeable and professional and kind and was a bright spot for us in this process of finding care for our mother.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
November 5, 2015
Verified Review
Clean and Cozy

This is a nice spacious facility that offers both Assisted Living and Memory Care. The building is always clean and it is a very cozy place. The food is not that great and they need to come up with better activities to keep the residents interested, but they try.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous
Memory Care
October 23, 2015
Verified Review
Great place

They could improve on the food in the cafeteria. Other than that, everything is going well. The staff is always helpful and do their job very efficiently. This is a great place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
August 18, 2015

Very nice place. Excellent memory care unit! Nice Assisted Living unit. Wasn't perfect for us because there was no door between frontroom and bedroom - just an opening in the one bedroom model. Otherwise well-run, clean, and very inviting community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
August 8, 2015
Verified Review
Could Have Better Activities

I think the reason why they got low scores for me is they could do a better job integrating new residents into the community, like having those activities that encourage them to interact with the other residents. They could do a better job with the activities, like having some that appeal to the residents.

Cleanliness

5

Friendliness

4

Care Services

3

Activities

2

Value for Cost

3


4.5
Anonymous - Loved one of resident/client
Memory Care
August 3, 2015
Verified Review
It Was Great

I thought the staff at Canyon Creek was really nice. It was my first time I had ever taken her there, and it was a short stay, but it was great. The location was a bit of a problem, it was rather far so I just wish they had one closer.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Margaret P - Toured community
Memory Care
July 31, 2015
Great Place

I have been touring many communities in assisted living for my Dad. I must say that Canyon Creek has a welcoming and well established feel to it. The care staff really focuses on residents and I have been impressed with my time here. They have a pretty creek outside and a nice dining area I can see my Dad enjoying a lot. I will be recommending them to anyone looking.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
July 31, 2015
First Impressions

My husband was looking at communities for his mother, since his work schedule was busy, I did a lot of the leg work and started touring communities. First impressions really matter to me, and Canyon Creek did a great job with that. Their building was very clean, the staff were very friendly, and the residents were very friendly too. The apartments were a good size, and the food looked good. While its not my decision where my mother in law goes, I am a very big fan of Canyon Creek and think that she would do great there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
July 30, 2015
WOW!

I came across Canyon Creek when I started looking into assisted livings for my parents. With my dad having dementia and my mom needing some care assistance, it was important that I found a place that offered both memory care and assisted living. Canyon Creek has a beautiful community, the staff was very pleasant and helpful, and the residents appeared to be happy. I believe that my parents will be very happy there, when the time comes for them to move.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mike Cream - Industry reviewer
Memory Care
June 30, 2015
Great Team

Thanks, Ivey and the team at Canyon Creek Assisted Living and Memory Care! You have a beautiful facility and we had a lot of fun at your carnival! We look forward to being part of your next event! Thanks Again. [removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
June 30, 2015

I have been in many Assisted Living communities in the Salt Lake area over the years and Canyon Creek has consistently been one that stands out. Right when you walk in, it feels welcoming and friendly. It is clean, and the building layout is ‘user friendly’ for seniors. I am always very impressed with the way that the staff seems to really enjoy being there and that they all help out whenever and wherever needed to make sure that their residents are being cared for and their needs are being met. It is in a very central location that makes it easy to get to from anywhere in the valley. Canyon Creek should definitely be at the top of your list when looking into Assisted Living or Memory Care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
June 30, 2015

I have been in many Assisted Living communities in the Salt Lake area over the years and Canyon Creek has consistently been one that stands out. Right when you walk in, it feels welcoming and friendly. It is clean, and the building layout is ‘user friendly’ for seniors. I am always very impressed with the way that the staff seems to really enjoy being there and that they all help out whenever and wherever needed to make sure that their residents are being cared for and their needs are being met. It is in a very central location that makes it easy to get to from anywhere in the valley. Canyon Creek should definitely be at the top of your list when looking into Assisted Living or Memory Care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 41-60 out of 97 reviews

Neighborhood around Truewood by Merrill, Cottonwood Heights

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Frequently Asked Questions about Truewood by Merrill, Cottonwood Heights

Truewood by Merrill, Cottonwood Heights offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Truewood by Merrill, Cottonwood Heights 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 568-9909 to reach a resident at Truewood by Merrill, Cottonwood Heights.

To reach a resident at Truewood by Merrill, Cottonwood Heights call: (801) 568-9909



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.