Trinity Community at Miami Township

My mom is doing good here. The staff is caring and very attentive. The food is very good and she is enjoying the variety of what is offered. The community is always clean. They do offer her activities and she is enjoying them at her convenience.I would highly recommend this for excellent care and value for a loved one.

The rooms were out of date but the community was clean. The staff were the friendliest of all the communities we looked at.

My dad really likes being at Waterford. The staff have been very helpful giving us good advice on how to help my dad with the transition to the community. They are constantly maintaining this clean community. I have eaten here and the food is good. My dad raves about the food.

Overall my mom is adjusting to her new home wonderfully. Thank you A Place For Mom and all of your staff for your assistance.

I truly enjoyed my tour of The Waterford! The welcome sign with my mother and mine name on it was very touching, the unit was cozy and inviting. The menu options for her meals appealed to both of us. Holly and everyone elsewere friendly and helpful. I will take my mother and hopefully she will be as pleased as I was.

People are friendly and caring. Food delicious, and staff excellent.

People are friendly and caring. Food delicious, and staff excellent.

Bad bad place. Make sure you check out other places in community. This place stinks, [removed] and not a clean atmosphere. Looks can be deceiving.

Was the nastiest place I have ever seen, Upper management does not know answers to any questions, [removed]. Be very careful what they tell you to sign and pay much attention to room conditions. They gave my brother a room, which was not handicap accessible. They gave him one price and then tried to charge another. [removed] Do not trust anything Sharon, Ron or any of the others say, because they are not qualified workers, and they say one thing and do another. This place does not treat the elderly kind (upper management), workers are good but severely underpaid. My brother fell several times there and was told to take him to nursing facility, which I did, then they come back and try to say he owes 3 times what he actually owed. Dont trust them or you loved ones to them

This was a solid place, pretty much had everything my mom would need. Could not really find any faults. However the other place we looked at was just a bit better.

This has worked out well. I don't have any complaints at this point. The staff is friendly, and the people all seem happy to be there. There are a lot of amenities. Everything has gone pretty smoothly.

Fantastic! We were encouraged to spend a night to get a better feel of the facility. The dining arrangements are awesome. Personal service, many menu choices and the service staff were all friendly and loved being there. All of the residents we talked to loved living there. Many activities and trips were scheduled. Exercise room, physical therapy room, game rooms, beauty salon, small store, and an outdoor heated pool all got our attention. Safety is very important there, grab bars, and personal emergency button to wear around the neck. I could go on but you will just have to see for yourself.

I think they do a good job overall at Waterford! They really put a lot of effort into helping her get acclimated into the community, and assigned her a resident "ambassador" to help introduce her to the community and get settled in. Everyone here is very friendly, and I think they do a great job looking out for the people that live here!

My Mother moved to The Waterford from another community in the area. It was a good community, but it wasn't what she wanted. At the Waterford everyone is SO friendly that she feels like she has found a new HOME. She doesn't feel like she is visiting. When she goes down to the dining room to eat, if she is by herself there is always someone who says, " Hello, why don't you sit with us?" And that happens even with people she doesn't know!! For the first time since she moved from her apt. to a Retirement community, she feels like it is worth it to pay what she is paying. And she is paying less and getting more at the Waterford. We are both glad that she made this last move. She says she still wishes that she could be on her own, but says this is the next best thing. She has her dishwasher & washer/dryer back, like she had in her apt, & for the 1st time in a yr. she is HAPPY!! And that makes me happy, too!! Thank you, A Place for MOM!!!

I went to see this one on Wed., 6/7. I have a lunch scheduled for this Thurs., 6/10 to take Mother to see it. Denny is going with us. I really liked it, and Zoe, the lady that showed me around. They are having a special right now too. I guess a lot of them are.

We absolutely love it. They are extremely kind and upbeat, nice. It was completely remodeled, new carpet and paint. There is a washer and dryer in the bathroom. There is a Galley Kitchen. There is a little porch. She loves the nurse that comes everyday. Her food is outstanding, I would call it gourmet, she has gained weight since she has been there. They asked the residents what they wanted, and now they have fresh fruit, and homemade soup, everyday. They have nice desserts too, more than just cookies. They do a good job checking on her. They have physical therapy for the residents if they need it. They have stuff just going on all the time. The outside could use a little work. I like that it's not like a nursing home at all.

What stood out to me the most here is how welcoming the community is. Both the staff and the residents were all incredibly friendly and made the transition so much easier for my loved one. The facility itself is lovely, it is clean and well kept, and all the services they provide are great. I'd give them 5s across the board!

My parents love being at The Waterford. They are always bragging about the great food and the staff at The Waterford. We checked out several other Independent Living facilities, and The Waterford had by far the biggest apartments and cheaper than the others. My parents are happy in their new apartment.

She moved in on 9 Nov and has been so happy! The whole team at Waterford as been welcoming, warm, and accomodating.

Really liked this facility. Staff were friendly and informative. Very clean. Two notes: 1. the apartments are a bit narrow for a wheelchair; 2.whether she can do independent living although we can schedule additional help. This is a top contender. Too bad their specials are ending today.