The Windsor of Lakewood Ranch

Very happy with the property itself. Friendly staff members and our loved one is happy there. I would recommend to others.

I could not allow another day to pass without sharing the wonderful experience that my mom had in respite care! The Windsor is a combiation of a resort and a grand loving home! Working with the Sales Director was awesome! I was under a tight deadline to place my mom and the Sales Director went above and beyond to facilitate the placement. Her kind demeanor, brilliant planning, and compassionate assistance was second to none! It was a pleasure working with her and she is absolutely the best! At the Windsor mom had a beautiful place and her Care Team provided her with excellent care, comfort, & community. She was encouraged to participate in activities; had a fine dining experiene at each meal; and was treated with dignity & respect. I was concerned about an area that was healing on my mom. However, when I picked up mom, the area actually looked better than when I dropped her off. Our family was impressed with the beauty, cleanliness & wonderful care! We plan to return.

The Windsor of Lakewood Ranch has been great! The facility was very convenient for us and is central to the Lakewood Ranch area. Staff is very friendly and maintain professionalism at all time.. I have no complaints with what they are challenged with each day.

The staff really was great. My parents are very difficult and hard to please. They were probably much younger than the average resident which did not help. It cost them a ton of money to move and then move right back. Total waste of time and money. The food was awful.

Ever changing constant renovation period management is eager to please, as with all 55 plus communities food is mediocre but descent. I can see that Windsor of Lakewood Ranch attempts to provide balance within the menus. There was some healthy option, or of what I've seen and what I heard about the food issues are usually average population and running a place like this will have people that enjoy the food or hate the food period

It is one of the better community's we visited. As with any facility, there has been significant staff turn over, which leads to inconsistance of process and rules. No assisted living place will be perfect for everyone. I would recommend to other families.

Our lovely friend, [name removed], needed a safe place to live during the pandemic. We helped her choose The Windsor of Lakewood Ranch and couldn't be happier with that choice. When we could not see her the Director emailed each day to tell us how the residents were doing. Once we could visit and residents could interact [name removed] enjoyed every day and participated in almost every activity the Windsor presented. She told us she felt as if she lived at a county club! After two plus years [name removed] began to fail. The staff provided so much tender and loving care to her. One day when she was restless I asked staff to help and witnessed such tender re positioning of [name removed] and true care for her immediate needs. The nurses were always kind and caring and I could tell that every staff member knew each resident on a very personal level. Towards the end Tidewell Hospice overlapped with extra care and empathy toward [name removed] and to us too. It was a sad but peaceful end to a wonderful 92 years.

Not enough staff. Follow through isn't great. They only have life alerts in the room. At the price all residents should be. Wearing life alerts at all times. The main staff are wonderful, caring people. Food is fresh and very good.

The staff has been extremely supportive with helping my loved one transition to her new living arrangements.

I thought this was a great community for my loved one. I would recommend the community to others for their loved ones. All the staff were awesome to work with, if I had any questions or concerns about my loved one. They have gotten to know my loved one and me by name. The community provides three meals a day with two choices for the residents to choose from. The only drawback is that my loved one doesn't have a Lan line in their room.

While waiting to pick up my loved one I witnessed elderly care at it's best. A resident who still drives came in the front door using her walker and carrying her purse plus two bags of purchases in a panic. Her car was flashing and she couldn't understand what was happening. The receptionist questioned her about her emergency flashers but she seemed confused and worried. One of the great maintenance staff walked by and suggested he look at the car. Two minutes later he came back and told her it was the flashers and he had turned them off. Another aide who was about to depart came up to her and asked if she could take her purchases up to her room, which she did. Three staff members, all from different departments, assisted this lady quickly with grace and respect. That is how The Windsor of Lakewood Ranch demonstrates the kindness and comprehensive care it gives to their residents. We are so glad we choose The Windsor at Lakewood Ranch for out loved one.

My mom is so happy here. It is not the cheapest but for what you are paying and what you get it is well worth it. This community is perfect for people who are having memory problems. This community is so perfect for my loved one. It is designed for her to age in place and that is what we needed. The location is perfect, the staff are great and my loved one feels safe it is wonderful. We searched a lot of places and this was the best for my loved one. It is made in a circle so my loved one can not get lost and this is amazing for my loved one.

The management and support were awesome. They were available to answer questions when needed and were supportive of the residents' needs. Overall it was a clean facility. The room was a little bit smaller than we had hoped for, but they did accommodate us quickly. And the room was was functional and worked out in the end.

It is the closest thing to home that you will find for your family member. I love the fact that all the staff knows the residents by their first name, likes, dislikes, and it has an amazing setting. These all stand out to me. Plus the staff will chat with anyone that enters the building.