The Willows

My father is doing great here at this community. I'am very pleased with everything they have done for us. This is a very nice looking community. They do a good job with keeping everything nice and clean. I know he is being cared for very well. This is a community I would recommend, it has worked out well.

They could never get the care services right. It is such a new property, so they were still working out some kinks and they were extremely short-staffed on the weekend; I couldn't find anybody, and that was the worst. I was on their side, but they could never get it together and just gel well-enough, so my loved one had to move out.

I like the fact that they have smaller-sized rooms than some of the other facilities we visited. I see that they treat him very kindly and seem to like him and they don't keep him in his room all day, which is another plus. It seems like they are very attentive to him.

Saw Judy for tour. They have "stations" in the hallway of the Memory Care side of the place, to engage the residents, but none that would interest mom at all. Whole place is carpeted... would need to get mom different bottoms to her walker (she has tennis balls, now). $2,500 up front community payment and then monthly rental of unit. They have in-house beauty parlor and, to some extent, physical therapy. Place was clean and smelled good, and the staff seemed friendly and nice, but it seemed rather uninhabited. They have a nurse on the premises 24/7 and would call 911 if mom needed to see a doctor. That's not ideal. Maybe they could call me first? No place for mom to be, outside her room, with her feet up!! That's not good. Wonder if ANY place would?

Mom liked it at The Willows of Wildwood. I know she would reconsider going if she was still alive. The only thing I would say is I am not sure how much time was spent trying to get her to eat as she couldn't eat by herself. The front desk staff and maintenance worker there were always very nice and friendly.

Unfortunately my mother in law's stay at The Willows of Wildwood was short as another family member decided to check her out. But during the time she was there, she did very well. The activities, the meals, the service, and everything about it was excellent.

My mother is happy, and it's a nice place. I think they need more staffing, they are still new. They do care and they are involved. They have great activities, and the activities director is very involved, and gets to know each person and what they like. The food is very good, but they need to learn that they are cooking for 80 year olds. The cook is a really nice guy, and the food is good, but they need to offer a less spicy option, sometimes both items . I liked that it was new, and still about the same price as some of the older not as new places. It's bright, and nice.