The Waterford at Creekside

Caregivers take the time to keep me informed about my wife. She is very happy with the care that she receives here.

A very fun evening with staff and some of the residents dressed up in costumes. There was much interacting between residents, friends, family, and staff. Good food. Fun games. Good times were had by all.

Caregivers take the time to keep me informed about my wife. She is very happy with the care that she received here.

They did not keep my Mom clean. They didn't change her clothes for 4 days or brush her teeth. Her pads were discusting! I started marking the underside of her pads to see if they changed them every day and no they didn't. At least 10 times she had b.m on her bottom her pad and some times on the toilet.. I went through her dirty clothes and there were only 2 pair of underwear and 1 pair of socks and her tooth paste was still in unopened box. They didn't go outside or wash their hands before eating. Only when this one gal was on duty did mom get water offered to her. Her bedroom floor had not been mopped for at least 2 weeks. She cried all the time. She brought magazines and coloring books with gel pens but no one would offer them to her. It was absolutely freezing in there. I feel sorry for everyone living there. Many residents don't have family to come and check.I didn't know there was a third man living there for over a month because I never saw him but 1 time. Please no referrals

Not exactly they have had two turnovers nurses have the widest attitudes I have ever encountered in my 76 yrs of age. Had to really have a fit to find out why they were not asking me for refills on medication. My sister is 100 percent disabled so the veterans take care of her meds drs this place looked great my sister said they have good food but she's not aware behind the scenes. It's an assisted living facility not nursing home it's memory care and when I addressed the meds nurse said every prescription was prn they are memory care how can they say prn. Everything is either a liability and nonono having issues with guard rails on hospital bed not allowed so now looking at haleo grab bars. Believe me it's a challenge trying to keep my sister taken care of. I'm very disappointed I was told care takers are not trained just hired and probably worked at gas station last week. Everyone has a bad bad attitude unbelievable to our seniors who deserve better

The Waterford at Creekside review is an excellent facility. They have been kind and caring towards my mother. They have been upgrading the facilities over the last few months.

Too many residents per worker, especially for the care needed in this particular setting. We were told there would always be at least 2 and sometimes 3 workers. We rarely have had even 2. Also we were told residents would be checked on every 1-2 hrs. This has not happened. Just several things that were presented and have not been played out as such. Not All the workers fault, but certainly more can be done. Several workers are very kind and are genuine in what they do. We have been a disappointed to say the least. Turn over in some staff right after we began this journey here. The new administrator seems very nice and striving for betterment, I do believe. As with most of these care facilities...not enough workers. Especially ones that really care. Sad at where we are in patient care these days.

Typical nursing home . Staff that work with the patients, are under payed. Quality of care is low, due to the quality of people they hire. The owners of nursing homes, are making a killing, and providing very low quality care. Diapers are not changed regularly, and place is understaffed most days. I'm just glad my loved one, doesn't realize much anymore.

My sister loves the people and says the food is good This was her pick of the places we toured still ironing out details but as long as my sister is happy I’m happy would love more flexible rules with pump soap to wash hands in bathroom still settling in

Waterford had more availability in their higher functioning areas whereas inspiritas did not have an opening until mid-December. [name removed] is still fairly independent when it comes to taking care of herself so we wanted similar capability in her living area.

I am looking at Memory Cares for my father in law. I know we will need to move him into a safer environment soon. [name removed] listened to our needs and was informative. I love the home like environment. Also, I was impressed with the interaction with the residents. I have placed my father in law on a waiting list for Cottage 6.

Tell those you love about this location if you are considering placement I highly recommend allowing your family to be a part of their family they will very much feel at home Food here is great- no worries about variety or repetition! My mom eats same breakfast every day for years and here she is given the same option ! I don’t have to worry but for those who like a variety they have that too! It’s just like being at home!

It was the best place, we could afford .Typical nursing home environment. Dont bother asking anyone any questions, because you will never get an answer or call back.I would recommend Waterford because I've come to realize their all alike. Dont think anything will get better until more staff are hired and staff are payed better. Better management of dirty laundry would help alot with the smell.

All of the staff at The Waterford at Creekside are very courteous and friendly. The rooms are small but I would say that they are the perfect size for memory care residents. I would recommend The Waterford for other families looking for a memory care facility.

The Waterford at Creekside is a beautiful and peaceful memory care. The time and attention given to me and my family during our tour was exceptional. I was impressed with the cozy cottage set up. My father had Alzheimer’s and was needing placement. He passed away before we were able to move forward with the move in. The community reached out and sent a really sweet card.

Wonderful Staff!!! The caregivers really seem to truly care about the residents they care for in every way. I have seen the meals that have been served , they look and smell amazing!! The grounds and common areas are always clean.

Very impressed with the overall picture of Creekside. The cottages are homey, the staff in each so helpful to residents. I feel confident I have chosen a good place for my husband.