The Sterling Aventura

The staff makes a whole difference in this community. My father feels so welcomed and so appreciative of how he has been treated. I would Highly recommend this place. They have spectacular food, great activities and close to good shops.

My mother loved it at the sterling from The professionaliam of the staff the delicious Food from dining and the good activities, they have good events , Great care is given to my mother which makes me so comfortable to Know she is safe and happy good job !

The Sterling is conveniently located in the heart of Aventura. The staff are caring and kind. There are plenty of activities to keep residents busy, and they also have a bus to take them on outings to restaurants and shops. The food is fairly good - probably gets repetitive after a while, but they do their best to accommodate special needs. The rooms are quite large and adequate for most needs. I would recommend this facility.

It's been almost 2 years since my father passed, and I don't know who is still working there, but [names removed] were a large part of the reason we had such an amazing experience. I would, without hesitation, tell a friend to sign the lease. We picked them because of the location, management and that they had a secure outside smoking area

My Father was looking at so many places but was amazed when he came to the sterling , he always raves about the amazing food they have there and gained some healthy weight , the nursing staff treats him well and front desk is always helpful, thank you to activities team and Dining team for keeping my father happy .

Took my mother to this community, think they just need better nursing staff overall , thanks to sales team and activies and my mother raves about the great food in Dining and she has put on some good weight thanks chef and thanks to the front desk lady she is very kind ,

Our family arrived from out of town, not knowing how to help our father move out of his home to a place that he would feel relaxed and happy. We contacted a Place For Mom and [name removed] was wonderful in giving us a list of places that might work for us. She made us feel like she was helping her personal family members & and was always there to answer questions. After visiting many of the places on the list, we all fell in love with The Sterling in Aventura. It was an area we all knew, and the facility was everything we hoped for. Instead of walking into an assisted living facility, we felt we were walking into a hotel. [name removed] took us under his wing, and made the move for our father as seamless as possible. Our father has continued to improve under the care of The Sterling, and we feel that we found the right place for his future. The attention and care we received from both [name removed] and [name removed] was in dispensable and we are forever grateful.

The staff Sterling Aventura is unbelievably friendly and always happy. It's amazing. My mother is always commenting how helpful and friendly everyone is there.

Amazing staff , thanks to [name removed]my mother feels welcomed , thanks to nursing for taking good care and thank you to the Chef [name removed]for the amazing food he has my mother really loves it there . The only thing i would change is to have better activities that are more interactive with the residents .

The Sterling started out great but has gone downhill this last year. We heard it was sold. There’s a new Director and Chef. We were just given a [fee removed]/ Mo increase as well, so I’m considering another option.

I would never recommend this place to anyone. Lack of appropriate staff. Very difficult to obtain any type of answers to important questions No monitoring of care specified on contract Meds not administered correctly several times to our family member and others - witnessed for other patients as well Patients not cleaned - our father was in and out of hospital with UTI's several times. We had to constantly request for him to be cleaned. Patient's supplies and clothing disappeared constantly and laundry not returned

I would say they did a great job and I would highly recommend.

The staff are all really helpful and great. You haven't lived if you haven't played bingo with [name removed]. It was a great place for my father. I think they have a new chef now so the food is a little bit better, but it was very inconsistent previously.

My mom has been at The Sterling for about 8 months now. There is always an activity or class happening - exercise, art, chats to learn about different countries, etc. the activities director is also great about making sure residents stay active and social and do ‘t stay in their rooms all day. There are regular live music happy hours in the lobby and different events for special occasions. All meals are served restaurant style in a community dining room with a different special each day and a set menu of items like hamburgers. There is a resident nurse and there is always someone at the nurse’s station in case of emergencies. I’m able to have things delivered via Amazon and Target easily. My mom will pick up packages at the front desk or if the package is large, a staff member will bring it to her room. Overall, my mom has adjusted well and it’s easy for me to visit and stay in communication with the staff to make sure all is going well.

Looks wonderful when visiting, but they did not adhere to proper medical care, did not notice my father having had 2 strokes, and were more concerned with money than anything else. I had been very hopeful upon visiting and even at move in, but was quickly disappointed.

My loved one was previously a resident at The Sterling Aventura and the overall experience was good for her at this facility. Based on the experience, I would recommend The Sterling Aventura to others.

The facility is well run and the staff is very helpful. They are well staffed also no personnel shortages. They work with you and keep in contact with you. I feel my parents are safe and well cared for. I love the fact that they have a PCP see them at the facility making doctors visits easier to manage.

Overall, the staff is very good. The move in was easy and they went out of their way to make it happen. Housekeeping is good. The meals are nice and special celebration meals are nicely done. They no longer have in house hair/nails, which is disappointing. Transportation is also very limited and could be available more days and hours. Billing and working with long term care insurance has been painful. I would recommend this facility to others. For the money, it is very nice. They were very accommodating and have many excellent staff.

The property is the perfect size for residents to quickly get to the places they need to get. They do seem to be understaffed.