The Peninsula Assisted Living and Memory Care

I am currently a resident at The Peninsula Assisted Living and Memory Care and overall everything has been good for me here, so far. It has been a good experience. I am very satisfied with my first year. I do and have recommend The Peninsula Assisted Living and Memory Care to others.

Excellent from the first person I met. Very upbeat facility - lots of smiles, both residents and staff. Lots of activities. Memory care area superb. Program well explained. Definitely what I was looking for as a place for mom.

The staff was very helpful and often times went out of their way to help family members that were unable to be there in person. He was diabetic, and they kept forgetting to bring him diabetic meals - which he happily ate!

I have been very happy. My mom seems to be happy too. I would recommend to others.

Sales staff was awesome! Any questions I had were answered. Provided me with assistance in getting mom's room set up.

The experience at Peninsula was awesome. Our family felt welcomed and believe this would be a great community for our loved one. We are truly impressed and [name removed] is the consummate professional.

Excellent place and a lot of people.

The staff was attentive and mind of my grandma as a new resident. The facility was clean and well-maintained. I witnessed my grandmother rave about the meals served and the engaging activities. It's clear she is in great hands.

My experience with staff was remarkable. They assisted me and my mother with the utmost consideration, courtesy, above all customer service.

The staff displayed exceptional care and support they have provided patience, and kindness to my 87-year-old visually impaired grandmother and it has been remarkable. They all go above and beyond to ensure her safety, and level of care.

The staff and faculty at The Peninsula are very caring and responsive. They are taking great care of my Mom.

The staff at this facility are vigilant accommodating, very friendly. My sister is not very easy to please so for her to be saying that she is extremely happy. That is saying a whole lot. I would absolutely recommend The Peninsula to others.

Pleasant people knowledgeable beautiful grounds and staff, reasonably priced. Have lived in other places and The Peninsula is by far the cleanest, honest, down to earth. {name removed] and [name removed] were fantastic!

Ratings - 1,2,3,5,6,7 are all outstanding . Due to my stroke I need extra care, not just the usual assistance. I am being charged an additional [fee removed]. monthly, for extra care. However it is not being passed on to the employees. They are resentful due to the fact that they spend so much time with me and have other residents to help, with less work. I've been told more than once that I don't belong here but in a nursing home.. As in many places, they are short handed.. One aide has the entire floor.. My biggest complaint is trying to get someone to help me to use the bathroom. I've been told been told numerous times no one wants to help me because it's to difficult. My brother wanted to move me closer to him, 8 miles versus 40 to coral springs from north Miami. Others may not have that problem. All the other staff are great, friendly and courteous. Only the few aides spoil my residence here.

We were welcomed in a timely fashion and given not only a tour of facility, but a lesson on assisted living. [name removed] LPN sales, director was pivoted for all information. We sincerely appreciate all her effort and knowledge.

[name removed] is amazing. I had a big challenge on my hands moving my dad from Chicago to Pembroke Pines and I needed all the help I could get. [name removed] was a great help to me every step of the way. She explain all the paper work and helped me make calls to ensure a smooth transition. My dad is so happy in his new home and I couldn't be happier to know he is under the same roof with such dedicated staff.

This facility exceeded my expectations and I am looking forward to moving in ASAP. [name removed] went above and beyond to make the tour as knowledgeable and delightful. She is a great asset to the organization. I look forward to working with her.

Very helpful and friendly staff. Happy residents very clean and bright many activities. Beautiful grounds and community areas. Large dining room and food tastes delicious and many menu choices. My dad is so happy here, he loves it. Makes me smile. Thank you!

We picked this community, because of the price, and the overall apperance of the facility. I have limited in person interaction, but I would recommend to other families.

The facility always had a bad smell. Some of the staff were okay, but for the most part they were not good. A lot of them had attitude - it was not a customer friendly environment. It was not easy or pleasant to work with the nursing staff, especially in regards to medication administration. My loved one said the food was okay. But overall, it was not a good experience. And I would not advise anyone to go there.