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The Rio Grande

2331 Westside Boulevard Southeast, Rio Rancho, NM 87124
8.8
Review Score
28 reviews

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Eileen M - Loved one of resident/client
5.0
A lovely, embracing community for our family member

We really are impressed and are so happy that he is happy. For my brother in law, I can rank all of the above at a 5. He says that he hopes he dies there! It's a lovely community. The rates increase on his apartment . Our only worry is that he won't be able to afford it any more because he loves it so much..... and he's on the edge of not being able to increase the amount of money that he can spend on his apartment.... Read more

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About the facility The Rio Grande

The Rio Grande is a senior living community that provides quality care in Rio Rancho, New Mexico. Residents can enjoy a variety of services and amenities that will make them feel right at home. The Rio Grande is located near community amenities including grocery stores, banks, restaurants, pharmacies, and more.

Staff is available 24 hours a day to provide assistance with daily living activities. Other services include chef-prepared meals, medication reminders, housekeeping, and more.

Residents can choose from studios, one- and two-bedroom apartments that come in a variety of floorplans. Every apartment has an emergency pull cord for extra safety.

Related Links

Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits

10 Health Tips for Seniors

Independent Living Activities: Promoting a Healthy, Fulfilling Retirement

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Rio Grande is a community within Hawthorn Senior Living, LLC properties. See all Hawthorn Senior Living, LLC communities.

Pricing for The Rio Grande

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Rio Grande

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Amenities at The Rio Grande

Health Care Services

Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Ballroom
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for The Rio Grande

Write a Review

8.8

Review Score

Review Score

28 reviews

8.8

Out of 10


5 star

72%

4 star

15%

3 star

11%

2 star

0%

1 star

4%

28 reviews

A Place for Mom has scored The Rio Grande with 8.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Rio Grande has 28 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.9

Friendliness

4.6

Meals & Dining

4.2

Care Services

4.5

Activities

4.4

Staff

4.5

Value for Cost

4.5

1-20 of 28 reviews
Sort by

5.0
Eileen M - Loved one of resident/client
Independent Living
November 11, 2024
Verified Review
A lovely, embracing community for our family member

We really are impressed and are so happy that he is happy. For my brother in law, I can rank all of the above at a 5. He says that he hopes he dies there! It's a lovely community. The rates increase on his apartment . Our only worry is that he won't be able to afford it any more because he loves it so much..... and he's on the edge of not being able to increase the amount of money that he can spend on his apartment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Child of resident/client
Independent Living
October 17, 2024
Verified Review
Clean property

Aside from the senior managers having issues the rest of the staff is generally good. Assistant managers are great, kitchen and cleaning staff is very nice. 5 stars there. Cleanliness is great, maintenance is good, 5 stars there. Nice property.

Cleanliness

5

Friendliness

3

Meals & Dining

2

Care Services

No data collected

Activities

3

Staff

3

Value for Cost

No data collected


5.0
Edna H - Resident/client
Independent Living
April 2, 2024
Great place to live.

Managers are always available and more than willing to help with whatever one needs. Staff members are friendly and very efficient. Many residents are very friendly and willing to help new residents get acclimated. Many activities are available.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Independent Living
January 22, 2024
Verified Review
Recommended

The staff are kind, available and very helpful. Housekeeping is very good and thorough. Meals are fabulous and alternative meals are always available. Many activities to keep your loved one involved as much or as little as they would like. Staff is very welcoming to family and encourages visiting! This is a great place for Mom!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
William - Resident/client
Independent Living
January 11, 2024
Verified Review
friendly and caring staff

What I like the most about The Rio Grande community is the overall general environment. The staff members are happy and pleasant as well as helpful and consider, I would recommend this community to other families based on the experience I have had so far. '

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Child of resident/client
Independent Living
October 20, 2022
Verified Review
Friendly staff, nice community

What we really like about The Rio Grande community is just how clean, organized and well maintained it is. Based on our experience we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Child of resident/client
Independent Living
October 18, 2022
Verified Review
a great place for loved ones

Our loved one absolutely loves being at The Rio Grande community, and the location for us was great which was a key factor in making a decision for our loved one. Our family is able to come and go as we please and eat some meals with our loved one which are excellent. They are very welcoming and encouraging to bring families in for meal time. We would absolutely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Activities

5

Staff

5

Value for Cost

5


5.0
C J - Child of resident/client
Independent Living
May 5, 2022
Verified Review
It's Your Home

The residents and staff are very nice and go out of their way to make you feel like part of a family. The staff are good to work with the family if we have any questions or concerns about loved one. The food is good. They are willing to accommodate the resident's needs if the food needs to be delivered. The apartment, changing of linens, laundry, housekeeping, utilities, and all the meals are included in the monthly fee. You are able to pay extra for an outside agency to come in and help your loved one in the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


3.0
Ernesto - Resident/client
Independent Living
April 13, 2022
Verified Review
The Rio Grande review

Cleanliness

5

Friendliness

2

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

2

Value for Cost

3


4.0
SS - Sibling of resident/client
Independent Living
April 20, 2021
Verified Review
independence with a piece of mind

If you can afford it, this is a great community. they always have someone checking up on the residence and this would a great place for your loved one to meet others that have similar interests. I would recommend this community to others and already have.

Cleanliness

5

Friendliness

5

Meals & Dining

2.5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Child of resident/client
Independent Living
January 11, 2021
Verified Review
a great place for a loved one

They take really go care of the residence, my dad had two emergency's that the community handled very well and got him the care he needed. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


5.0
Debbie - Toured community
Independent Living
August 6, 2019
Heaven sent

This place has been a blessing for our mom...exactly what she needed to live well.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
George Denniston - Toured community
Independent Living
November 10, 2018
Moved

I moved out here in June my wife died in March and I want ed to get away from Kansas City Missouri. I think this is a wonderful place I have a beautiful view of the mountains and the park above it is just a wonderful place to live.

Cleanliness

4.5

Friendliness

4.5

Care Services

2.5

Activities

3.5

Value for Cost

4.5


3.0
Anonymous - Toured community
Independent Living
November 10, 2018

Dad went out there by himself and do not have good interactions with staff he spoke to.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
Anonymous - Toured community
Independent Living
January 18, 2018

Very pleasant visit. Friendly staff, well-maintained environment. Studio is small, but balcony and large windows made it comfortable. Common areas are attractive and usable, and they expand the living space.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
January 10, 2016
Verified Review
A welcoming experience.

The staff at the Rio Grande were most helpful and welcoming. From our first visit and tour of the community, to my mother's move in a month later, our family was supported. At one point, my mom changed her mind about moving (last minute jitters), and David encouraged her to come back for some additional visits. As a result, mom will be moving into her new apartment at the Rio Grande on January 15th. We have a large family, and my mom has insisted on taking everyone for a tour before she moved. The staff at the Rio Grande have been most gracious about providing tours and delicious sample meals. The Rio Grande feels like a real community where people care about keeping your loved one safe and happy.

Cleanliness

5

Friendliness

4.5

Care Services

4

Activities

4.5

Value for Cost

3.5


5.0
Anonymous - Loved one of resident/client
Independent Living
September 21, 2015
Verified Review
Mom is thrilled

Mom loves The Rio Grande. It is beautiful. Mom is thrilled. The staff are great there. It is the newest facility that we looked at. There are two managers there that are so sweet. She did come from a larger facility where there were a lot of staff. Like when I come with some heavy things and I need help there aren't as many staff helping. But really that's not a complaint and something I am sure I can talk to them about and resolve. Mom says that all the residents seem happy there. The staff really try with the activities. Mom is super healthy in how she eats and the staff really worked with her needs regarding that. It has gone beyond our expectations. I am so happy with this facility. It is a perfect fit for her here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
September 11, 2015
Verified Review
I Enjoyed My Stay

I enjoyed my stay there at The Rio Grande and the reason I left was because my daughter was in California and I really needed to be near her. But the people were friendly and the managers were great.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Wendy stuart - Loved one of resident/client
Independent Living
February 18, 2015
Verified Review
Great management and staff.

This place is wonderful! My mom wasn't feeling well when she moved here, but the staff has made sure she was given care and attention to make her comfortable. I would recommend this place to everyone! The managers have been great keeping me informed when mom had to make a trip to the hospital. They go beyond great customer service here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Independent Living
November 14, 2014
Verified Review
nice and friendly

Everybody has been real nice and friendly, and the place is very nice and clean.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

5

Value for Cost

4


Viewing 1-20 out of 28 reviews

Neighborhood around The Rio Grande

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Rio Grande

The Rio Grande offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Rio Grande 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (505) 994-2800 to reach a resident at The Rio Grande.

To reach a resident at The Rio Grande call: (505) 994-2800



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.